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Consolidated Statements of Operations - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Mar. 31, 2020
Mar. 31, 2019
Total revenue $ 52,824 $ 56,800 $ 102,328 $ 110,853
Costs and expenses from operations:        
Cost of goods sold (excludes depreciation and amortization) 26,619 24,807 50,795 49,763
Seller distributions 0 2,775 0 5,399
Technology and operations 11,586 13,429 22,827 25,953
Sales and marketing 10,109 9,135 19,714 18,116
General and administrative 7,397 8,624 15,104 17,258
Depreciation and amortization 1,577 1,165 3,149 2,369
Other operating (income) expenses (12) 1,350 181 1,555
Total costs and expenses 57,276 61,285 111,770 120,413
Loss from operations (4,452) (4,485) (9,442) (9,560)
Interest and other income, net (257) (451) (509) (770)
Loss before provision for income taxes (4,195) (4,034) (8,933) (8,790)
Provision for income taxes 43 328 501 594
Net loss $ (4,238) $ (4,362) $ (9,434) $ (9,384)
Basic and diluted loss per common share (in dollars per share) $ (0.13) $ (0.13) $ (0.28) $ (0.29)
Basic and diluted weighted average shares outstanding (in shares) 33,624,889 32,987,608 33,584,844 32,896,890
Revenue        
Total revenue $ 35,203 $ 37,355 $ 65,552 $ 73,090
Fee revenue        
Total revenue $ 17,621 $ 19,445 $ 36,776 $ 37,763