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Note 9 - Business Segments
 9 Months Ended
Sep. 30, 2022
Notes to Financial Statements  
Segment Reporting Disclosure [Text Block]

9. BUSINESS SEGMENTS

 

The Company provides services to healthcare organizations and other members within the healthcare industry. The Company’s services are focused on the delivery of workforce training, certification, assessment, development, and scheduling products and services (Workforce Solutions) and provider credentialing, privileging, call center, and enrollment products and services (Provider Solutions).

 

The Company measures segment performance based on operating income before income taxes and prior to the allocation of certain corporate overhead expenses, interest income, interest expense, gains and losses from equity investments, and depreciation. The Unallocated component below includes corporate functions, such as accounting, human resources, legal, investor relations, information systems, administrative and executive personnel, depreciation, a portion of amortization, and certain other expenses, which are not currently allocated in measuring segment performance. The following is the Company’s business segment information (in thousands).

 

  

Three Months Ended September 30,

  

Nine Months Ended September 30,

 

Revenues, net:

 

2022

  

2021

  

2022

  

2021

 

Workforce Solutions

 $54,063  $51,155  $158,576  $154,559 

Provider Solutions

  13,222   12,936   39,714   37,815 

Total revenues, net

 $67,285  $64,091  $198,290  $192,374 

Operating income:

                

Workforce Solutions

 $8,609  $7,732  $26,761  $25,981 

Provider Solutions

  1,147   1,974   5,159   6,195 

Unallocated

  (7,374)  (7,921)  (22,548)  (23,661)

Total operating income

 $2,382  $1,785  $9,372  $8,515 

 

Segment assets *

 

September 30, 2022

  

December 31, 2021

 

Workforce Solutions

 $260,779  $258,864 

Provider Solutions

  131,720   137,008 

Unallocated

  88,698   90,881 

Total assets

 $481,197  $486,753 

 

*

Segment assets include accounts and unbilled receivables, prepaid royalties, prepaid and other current assets, other assets, capitalized software development, deferred commissions, certain property and equipment, goodwill, and intangible assets. Cash and cash equivalents, marketable securities, non-marketable equity investments, and certain ROU assets are not allocated to individual segments and are included within Unallocated. A significant portion of property and equipment assets are included within Unallocated.