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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) shares in Thousands, $ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2024 | Dec. 31, 2023 | Dec. 31, 2022
Operating revenues: |  |  |
Interest income, net | $ 62,365 | $ 37,344 | $ 42,157
Total operating revenues | 1,723,876 | 1,501,328 | 1,449,566
Operating expenses: |  |  |
Sales and marketing expenses | 217,210 | 245,325 | 297,900
Compensation and benefits expenses | 251,044 | 238,528 | 243,939
Processing expenses | 887,249 | 639,228 | 481,460
Other general and administrative expenses | 370,041 | 355,577 | 331,892
Total operating expenses | 1,725,544 | 1,478,658 | 1,355,191
Operating (loss) income | (1,668) | 22,670 | 94,375
Interest expense, net | 5,506 | 3,027 | 255
Other expense, net | (15,365) | (5,010) | (10,199)
(Loss) income before income taxes | (22,539) | 14,633 | 83,921
Income tax expense | 4,163 | 7,911 | 19,709
Net (loss) income | $ (26,702) | $ 6,722 | $ 64,212
Basic (loss) earnings per common share (in USD per share) | $ (0.50) | $ 0.13 | $ 1.20
Diluted (loss) earnings per common share (in USD per share) | $ (0.50) | $ 0.13 | $ 1.19
Basic weighted-average common shares issued and outstanding (in shares) | 53,527 | 52,251 | 53,351
Diluted weighted-average common shares issued and outstanding (in shares) | 53,527 | 52,510 | 53,871
Card revenues and other fees |  |  |
Operating revenues: |  |  |
Operating revenues | $ 1,231,458 | $ 1,007,565 | $ 876,318
Cash processing revenues |  |  |
Operating revenues: |  |  |
Operating revenues | 231,753 | 225,416 | 235,445
Interchange revenues |  |  |
Operating revenues: |  |  |
Operating revenues | $ 198,300 | $ 231,003 | $ 295,646

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