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Equity-based Compensation Plans (Tables)
12 Months Ended
Dec. 31, 2020
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]  
Summary of Equity-based Compensation Cost Recognized

A summary of equity-based compensation cost recognized during the year ended December 31, 2020, 2019, and 2018 is as follows:

 

       
      2020      2019      2018  

QLH Class B units

   $ 5,556      $ 3,594      $ 824  

QLH restricted Class B-1 units

     90                

Restricted Class A shares

     211                

Restricted stock units

     19,679                
  

 

 

 

Equity-based compensation expense

   $ 25,536      $ 3,594      $ 824  

 

 

Total income tax benefit recognized related to equity-based compensation

   $ 3,088      $      $  

 

 
Schedule of Equity-based Compensation Expense

Equity-based compensation cost is allocated to the following expense categories in its condensed consolidated statement of operations during the year ended December 31, 2020, 2019 and 2018 as follows:

 

       
      2020      2019      2018  

Cost of revenue

   $ 2,809      $ 181      $ 54  

Sales and marketing

     6,544        1,384        425  

Product development

     4,723        532        167  

General and administrative

     11,460        1,497        178  
  

 

 

 

Total equity-based compensation

   $ 25,536      $ 3,594      $ 824  

 

 
RSUs  
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]  
Summary of Unvested Unit Activity

A summary of unvested restricted stock unit activity for fiscal years 2020, 2019, and 2018 is as follows:

 

     
     

Number of

Units

   

Weighted-average

grant-date

fair value

 

RSUs

    

Unvested and outstanding as of December 31, 2019

            

Granted

     5,822,790     $ 22.22  

Vested

     (339,914     38.39  

Forfeited

            

Settled or cancelled

            
  

 

 

 

Unvested and outstanding as of December 31, 2020

     5,482,876     $ 21.22  

 

 
QLH Class B-1 Units  
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]  
Summary of Unvested Unit Activity

A summary of unvested QLH Class B-1 unit activity for 2020, 2019, and 2018 is as follows:

 

     
     

Number of

Units

   

Weighted-average

grant-date

fair value

 

QLH Class B-1 units

    

Unvested and outstanding as of December 31, 2019

            

Granted

     583,398     $ 2.79  

Vested

     (53,047     1.77  

Forfeited

     (5,667     1.93  

Settled or cancelled

            
  

 

 

 

Unvested and outstanding as of December 31, 2020

     524,684     $ 2.90  

 

 
Restricted Class A Shares  
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]  
Summary of Unvested Unit Activity

A summary of unvested Company Class A share activity for 2020, 2019, and 2018 is as follows:

 

     
     

Number of

Units

   

Weighted-average

grant-date

fair value

 

Restricted Class A Shares

    

Unvested and outstanding as of December 31, 2019

            

Granted

     1,210,253     $ 3.21  

Vested

     (120,516     1.72  

Forfeited

     (28,132     1.93  

Settled or cancelled

            
  

 

 

 

Unvested and outstanding as of December 31, 2020

     1,061,605     $ 3.41  

 

 
QLH Class B Profits Interests  
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]  
Schedule of Option Pricing Model Assumptions for Determining Fair Value of Class B Units

The fair value of the QLH Class B profits interests was determined on the grant date using the option pricing model based on the following assumptions:

 

   
     Twelve months ended December 31,  
      2020      2019      2018  

Expected term (in years)

     0.5 - 2 years        2 - 3 years        3 - 5 years  

Expected volatility

     70% - 88%        70% - 75%        50 - 55%  

Expected dividend yield

                    

Risk-free interest rate

     0.11% - 1.41%        1.58% - 2.19%        2.57% - 2.74%  

Discount for lack of marketability

     25% - 30%        30%        30%  
QLH Class B Profits Interests | Class B Units  
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]  
Summary of Class B Units' Activity

A summary of Class B Unit activity for fiscal years 2020, 2019, and 2018 is as follows:

 

       
     

Number of

Units

   

Weighted-average

grant-date

fair value

    

Aggregate

Intrinsic

Value

(in thousands)

 

QLH Class B units

       

Outstanding as of December 31, 2017

     81,590     $ 41.36      $ 6,274  

Granted

     19,000       62.08     

Repurchased

               

Forfeited

     (2,500     46.09     

Settled or cancelled

               
  

 

 

 

Outstanding as of December 31, 2018

     98,090     $ 45.25      $ 22,244  
  

 

 

 

Granted

     100,738     $ 71.69     

Repurchased

     (31,799     44.61     

Forfeited

     (3,229     46.09     

Settled or cancelled

               
  

 

 

 

Outstanding as of December 31, 2019

     163,800     $ 61.62      $ 28,622  
  

 

 

 

Granted

     25,500     $ 105.85     

Repurchased

     (8,568     51.03     

Forfeited

     (3,432     74.22     

Settled or cancelled (1)

     (177,300     68.25     
  

 

 

 

Outstanding as of December 31, 2020

         $      $  

 

 
(1)   Upon the IPO and the concurrent 44 x stock split, these units were exchanged for 6,470,599 QLH Class B-1 units and Company Class A shares, of which 902,847 vested shares were cash-settled at fair market value. Because all of the QLH Class B profits interests were either (1) settled or (2) cancelled and replaced upon the IPO, there are 0 QLH Class B units outstanding as of December 31, 2020.