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Goodwill and intangible assets - Summary of Goodwill and Intangible Assets (Details) - USD ($)
$ in Thousands
Sep. 30, 2023
Dec. 31, 2022
Dec. 31, 2021
Goodwill And Intangible Assets [Line Items]      
Gross carrying amount $ 52,687 $ 52,687  
Accumulated amortization (24,943) (19,755)  
Net carrying amount 27,744 32,932 $ 12,567
Goodwill 47,739 47,739 $ 18,402
Customer relationships      
Goodwill And Intangible Assets [Line Items]      
Gross carrying amount 43,500 43,500  
Accumulated amortization (22,415) (17,820)  
Net carrying amount $ 21,085 25,680  
Customer relationships | Minimum      
Goodwill And Intangible Assets [Line Items]      
Useful life (months) 84 months    
Customer relationships | Maximum      
Goodwill And Intangible Assets [Line Items]      
Useful life (months) 120 months    
Non-compete agreements      
Goodwill And Intangible Assets [Line Items]      
Useful life (months) 60 months    
Gross carrying amount $ 303 303  
Accumulated amortization (303) (303)  
Net carrying amount 0 0  
Trademarks, trade names, and domain names      
Goodwill And Intangible Assets [Line Items]      
Gross carrying amount 8,884 8,884  
Accumulated amortization (2,225) (1,632)  
Net carrying amount $ 6,659 $ 7,252  
Trademarks, trade names, and domain names | Minimum      
Goodwill And Intangible Assets [Line Items]      
Useful life (months) 60 months    
Trademarks, trade names, and domain names | Maximum      
Goodwill And Intangible Assets [Line Items]      
Useful life (months) 120 months