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Equity-based compensation - Schedule of Equity-based Compensation Expense (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Total equity-based compensation $ 8,597 $ 14,454 $ 26,452 $ 43,943
Cost of revenue        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Total equity-based compensation 405 1,012 2,654 2,959
Sales and marketing        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Total equity-based compensation 1,933 2,151 5,676 6,895
Product development        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Total equity-based compensation 1,733 1,905 5,001 6,176
General and administrative        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Total equity-based compensation $ 4,526 $ 9,386 $ 13,121 $ 27,913