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v3.21.2

Segment Reporting - Selected Financial Data for Segments (Details) - USD ($) $ in Thousands | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2021 | Sep. 30, 2020 | Sep. 30, 2021 | Sep. 30, 2020
External revenue |  |  |  |
Service revenue and other | $ 62,244 | $ 55,173 | $ 182,635 | $ 162,643
Operating expenses |  |  |  |
Cost of services | 25,426 | 22,669 | 73,044 | 65,167
Selling, general and administrative | 20,238 | 20,039 | 60,711 | 64,227
Restructuring expense | 1,160 | 0 | 1,821 | 0
Depreciation and amortization | 14,248 | 11,995 | 40,813 | 36,010
Operating income (loss) | 1,172 | 470 | 6,246 | (2,761)
Operating Segments |  |  |  |
Operating expenses |  |  |  |
Selling, general and administrative | 20,238 | 20,039 | 60,711 | 64,227
Restructuring expense | 1,160 |  | 1,821 |
Depreciation and amortization | 14,248 | 11,995 | 40,813 | 36,010
Total operating expenses | 61,072 | 54,703 | 176,389 | 165,404
Operating income (loss) | 1,172 | 470 | 6,246 | (2,761)
Operating Segments | Broadband |  |  |  |
External revenue |  |  |  |
Service revenue and other | 57,913 | 50,710 | 169,294 | 150,630
Operating expenses |  |  |  |
Selling, general and administrative | 11,898 | 9,792 | 35,429 | 28,960
Restructuring expense | 71 |  | 203 |
Depreciation and amortization | 12,211 | 10,106 | 35,747 | 30,448
Total operating expenses | 48,192 | 41,224 | 140,654 | 120,980
Operating income (loss) | 9,721 | 9,486 | 28,640 | 29,650
Operating Segments | Tower |  |  |  |
External revenue |  |  |  |
Service revenue and other | 4,449 | 4,501 | 13,728 | 12,490
Operating expenses |  |  |  |
Selling, general and administrative | 314 | 330 | 886 | 1,095
Restructuring expense | 0 |  | 0 |
Depreciation and amortization | 468 | 467 | 1,398 | 1,414
Total operating expenses | 2,286 | 2,080 | 6,354 | 6,046
Operating income (loss) | 2,163 | 2,421 | 7,374 | 6,444
Intersegment Eliminations |  |  |  |
External revenue |  |  |  |
Service revenue and other | 74 | 4,699 | 9,225 | 13,341
Intersegment Eliminations | Broadband |  |  |  |
External revenue |  |  |  |
Service revenue and other | 99 | 2,100 | 4,409 | 6,818
Intersegment Eliminations | Tower |  |  |  |
External revenue |  |  |  |
Service revenue and other | 93 | 2,637 | 5,203 | 7,000
Intersegment Eliminations | Corporate & Eliminations |  |  |  |
External revenue |  |  |  |
Service revenue and other | (118) | (38) | (387) | (477)
Corporate, Non-Segment |  |  |  |
Operating expenses |  |  |  |
Selling, general and administrative | 8,026 | 9,917 | 24,396 | 34,172
Restructuring expense | 1,089 |  | 1,618 |
Depreciation and amortization | 1,569 | 1,422 | 3,668 | 4,148
Total operating expenses | 10,594 | 11,399 | 29,381 | 38,378
Operating income (loss) | (10,712) | (11,437) | (29,768) | (38,855)
Residential & SMB | Operating Segments |  |  |  |
External revenue |  |  |  |
Service revenue and other | 44,783 | 39,477 | 131,702 | 114,170
Residential & SMB | Operating Segments | Broadband |  |  |  |
External revenue |  |  |  |
Service revenue and other | 44,783 | 39,477 | 131,702 | 114,170
Residential & SMB | Operating Segments | Tower |  |  |  |
External revenue |  |  |  |
Service revenue and other | 0 | 0 | 0 | 0
Commercial Fiber | Operating Segments |  |  |  |
External revenue |  |  |  |
Service revenue and other | 9,059 | 5,280 | 21,975 | 17,762
Commercial Fiber | Operating Segments | Broadband |  |  |  |
External revenue |  |  |  |
Service revenue and other | 9,059 | 5,280 | 21,975 | 17,762
Commercial Fiber | Operating Segments | Tower |  |  |  |
External revenue |  |  |  |
Service revenue and other | 0 | 0 | 0 | 0
RLEC & Other | Operating Segments |  |  |  |
External revenue |  |  |  |
Service revenue and other | 3,972 | 3,853 | 11,208 | 11,880
RLEC & Other | Operating Segments | Broadband |  |  |  |
External revenue |  |  |  |
Service revenue and other | 3,972 | 3,853 | 11,208 | 11,880
RLEC & Other | Operating Segments | Tower |  |  |  |
External revenue |  |  |  |
Service revenue and other | 0 | 0 | 0 | 0
Tower lease | Operating Segments |  |  |  |
External revenue |  |  |  |
Service revenue and other | 4,356 | 1,864 | 8,525 | 5,490
Tower lease | Operating Segments | Broadband |  |  |  |
External revenue |  |  |  |
Service revenue and other | 0 | 0 | 0 | 0
Tower lease | Operating Segments | Tower |  |  |  |
External revenue |  |  |  |
Service revenue and other | 4,356 | 1,864 | 8,525 | 5,490
Service revenue and other | Operating Segments |  |  |  |
External revenue |  |  |  |
Service revenue and other | 62,170 | 50,474 | 173,410 | 149,302
Service revenue and other | Operating Segments | Broadband |  |  |  |
External revenue |  |  |  |
Service revenue and other | 57,814 | 48,610 | 164,885 | 143,812
Service revenue and other | Operating Segments | Tower |  |  |  |
External revenue |  |  |  |
Service revenue and other | 4,356 | 1,864 | 8,525 | 5,490
Cost of services | Operating Segments |  |  |  |
Operating expenses |  |  |  |
Cost of services | 25,426 | 22,669 | 73,044 | 65,167
Cost of services | Operating Segments | Broadband |  |  |  |
Operating expenses |  |  |  |
Cost of services | 24,012 | 21,326 | 69,275 | 61,572
Cost of services | Operating Segments | Tower |  |  |  |
Operating expenses |  |  |  |
Cost of services | 1,504 | 1,283 | 4,070 | 3,537
Cost of services | Corporate, Non-Segment |  |  |  |
Operating expenses |  |  |  |
Cost of services | $ (90) | $ 60 | $ (301) | $ 58

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