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Segment Reporting
9 Months Ended
Sep. 30, 2021
Segment Reporting [Abstract]  
Segment Reporting Segment Reporting The divestiture of our Wireless operations represents a strategic shift in the Company’s business and qualifies as a discontinued operation. As a result, for all periods presented, the operating results and cash flows related to the Wireless segment were reflected as discontinued operations in our Unaudited Condensed Consolidated Statements of Comprehensive Income and the Unaudited Condensed Consolidated Statements of Cash Flows. The tables below reflect the results of operations of the Company's reportable segments in continuing operations, consistent with internal reporting used by the Company.
Three Months Ended September 30, 2021:
(in thousands)BroadbandTowerCorporate & EliminationsConsolidated
External revenue
Residential & SMB$44,783 $— $— $44,783 
Commercial Fiber9,059 — — 9,059 
RLEC & Other3,972 — — 3,972 
Tower lease— 4,356 — 4,356 
Service revenue and other57,814 4,356 — 62,170 
Revenue for service provided to the discontinued Wireless operations99 93 (118)74 
Total revenue57,913 4,449 (118)62,244 
Operating expenses
Cost of services24,012 1,504 (90)25,426 
Selling, general and administrative11,898 314 8,026 20,238 
Restructuring expense71 — 1,089 1,160 
Depreciation and amortization12,211 468 1,569 14,248 
Total operating expenses48,192 2,286 10,594 61,072 
Operating income (loss)$9,721 $2,163 $(10,712)$1,172 

Three Months Ended September 30, 2020:
(in thousands)BroadbandTowerCorporate & EliminationsConsolidated
External revenue
Residential & SMB$39,477 $— $— $39,477 
Commercial Fiber5,280 — — 5,280 
RLEC & Other3,853 — — 3,853 
Tower lease— 1,864 — 1,864 
Service revenue and other48,610 1,864 — 50,474 
Revenue for service provided to the discontinued Wireless operations2,100 2,637 (38)4,699 
Total revenue50,710 4,501 (38)55,173 
Operating expenses
Cost of services21,326 1,283 60 22,669 
Selling, general and administrative9,792 330 9,917 20,039 
Depreciation and amortization10,106 467 1,422 11,995 
Total operating expenses41,224 2,080 11,399 54,703 
Operating income (loss)$9,486 $2,421 $(11,437)$470 
Nine Months Ended September 30, 2021:
(in thousands)BroadbandTowerCorporate & EliminationsConsolidated
External revenue
Residential & SMB$131,702 $— $— $131,702 
Commercial Fiber21,975 — — 21,975 
RLEC & Other11,208 — — 11,208 
Tower lease— 8,525 — 8,525 
Service revenue and other164,885 8,525 — 173,410 
Revenue for service provided to the discontinued Wireless operations4,409 5,203 (387)9,225 
Total revenue169,294 13,728 (387)182,635 
Operating expenses
Cost of services69,275 4,070 (301)73,044 
Selling, general and administrative35,429 886 24,396 60,711 
Restructuring expense203 — 1,618 1,821 
Depreciation and amortization35,747 1,398 3,668 40,813 
Total operating expenses140,654 6,354 29,381 176,389 
Operating income (loss)$28,640 $7,374 $(29,768)$6,246 

Nine Months Ended September 30, 2020:
(in thousands)BroadbandTowerCorporate & EliminationsConsolidated
External revenue
Residential & SMB$114,170 $— $— $114,170 
Commercial Fiber17,762 — — 17,762 
RLEC & Other11,880 — — 11,880 
Tower lease— 5,490 — 5,490 
Service revenue and other143,812 5,490 — 149,302 
Revenue for service provided to the discontinued Wireless operations6,818 7,000 (477)13,341 
Total revenue150,630 12,490 (477)162,643 
Operating expenses
Cost of services61,572 3,537 58 65,167 
Selling, general and administrative28,960 1,095 34,172 64,227 
Depreciation and amortization30,448 1,414 4,148 36,010 
Total operating expenses120,980 6,046 38,378 165,404 
Operating income (loss)$29,650 $6,444 $(38,855)$(2,761)

A reconciliation of the total of the reportable segments’ operating income to consolidated income before taxes is as follows:
 Three Months Ended
September 30,
Nine Months Ended
September 30,
(in thousands)2021202020212020
Total consolidated operating income (loss) $1,172 $470 $6,246 $(2,761)
Other income, net138 1,083 3,076 3,103 
Income (loss) from continuing operations before income taxes$1,310 $1,553 $9,322 $342 
The Company’s chief operating decision maker (CODM) does not currently review total assets by segment since the assets are centrally managed and some of the assets are shared by the segments, accordingly total assets by segment are not provided.