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Costs and expenses - Summary of Operating Costs And Expenses By Nature (Detail) - USD ($) $ in Thousands | 12 Months Ended
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Dec. 31, 2021 | Dec. 31, 2020 | Dec. 31, 2019
Expenses by nature [abstract] |  |  |
Personnel | $ 109,368 | $ 46,280 | $ 29,638
IT Outsourcing, software, and hosting expenses | 37,860 | 24,783 | 10,623
Marketing and events | 8,649 | 3,861 | 5,940
Outsourced services | 23,493 | 10,383 | 8,634
Traveling | 2,224 | 1,071 | 3,076
Depreciation and amortization | 4,072 | 2,400 | 2,526
Facilities | 2,211 | 1,570 | 1,684
Expected credit losses | 887 | 972 | 552
Other | 2,938 | 837 | 463
Total | 191,702 | 92,157 | 63,136
Cost of sales | 49,592 | 34,851 | 20,247
General and administrative | 31,889 | 13,961 | 10,692
Sales and marketing | 63,521 | 23,844 | 20,174
Research and development | 45,186 | 19,039 | 12,688
Other income (losses) | 1,514 | 462 | (665)
Total | 191,702 | 92,157 | 63,136
Subscription cost [member] |  |  |
Expenses by nature [abstract] |  |  |
Cost of sales | 38,380 | 27,801 | 15,843
Services cost [member] |  |  |
Expenses by nature [abstract] |  |  |
Cost of sales | $ 11,212 | $ 7,050 | $ 4,404

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