Revenue from Contracts with Customers (Tables)

12 Months Ended

Dec. 31, 2020

Revenue from Contract with Customer [Abstract]

Contract with Customer, Asset and Liability

The following table presents our assets and liabilities with customers as of December 31, 2020 and December 31, 2019 (in thousands):


Account	Consolidated Balance Sheet Location	December 31, 2020		December 31, 2019
Contract assets and customer advances and discounts(1)	Prepaid expenses and other current assets / other assets, net	$	88,850	$	105,499
Trade and unbilled receivables, net	Accounts receivable, net	253,511		539,806
Long-term trade unbilled receivables, net	Other assets, net	38,156		38,250
Contract liabilities	Deferred revenues / other noncurrent liabilities	176,956		167,832

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(1) Includes contract assets of $8 million and $6 million for December 31, 2020 and 2019, respectively.

Disaggregation of Revenue

The following table presents our revenues disaggregated by business (in thousands):


	Year Ended December 31,
	2020		2019		2018
Distribution	$	582,115	$	2,730,845	$	2,651,407
IT Solutions(1)	594,579		992,155		977,534
Total Travel Solutions	1,176,694		3,723,000		3,628,941
SynXis Software and Service	156,749		257,612		240,583
Other	17,879		35,268		32,496
Total Hospitality Solutions	174,628		292,880		273,079
Eliminations	(17,222)		(40,892)		(35,064)
Total Sabre Revenue	$	1,334,100	$	3,974,988	$	3,866,956

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(1) Includes license fee revenue recognized upon delivery to the customer of $31 million and $34 million for the years ended December 31, 2020 and 2019, respectively.

Capitalized Contract Costs

The following table presents the activity of our acquisition costs and capitalized implementation costs for the years ended December 31, 2020 and 2019 (in thousands):


	Year Ended December 31,
	2020		2019
Contract acquisition costs:
Beginning balance	$	23,595	$	21,298
Additions	5,590		9,378
Amortization	(7,314)		(7,081)

Ending balance	$	21,871	$	23,595

Capitalized implementation costs:
Beginning balance	$	175,968	$	189,448
Additions	17,301		28,588
Amortization	(37,094)		(39,444)
Impairment (1)	(9,562)		(2,405)
Other	(901)		(219)
Ending balance	$	145,712	$	175,968

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(1) Includes an impairment charge related to a specific customer of $4 million and $6 million in other impairments for the year ended December 31, 2020.