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CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Operating Activities      
Net income $ (1,271,544) $ 162,546 $ 342,660
Adjustments to reconcile net (loss) income to cash provided by operating activities:      
Depreciation and amortization 363,743 414,621 413,344
Amortization of upfront incentive consideration 74,677 82,935 77,622
Stock-based compensation expense 69,946 66,885 57,263
Provision for expected credit losses 65,710 20,563 7,749
Deferred income taxes (46,234) (22,925) 43,099
Acquisition termination fee 24,811 0 0
Loss on extinguishment of debt 21,626 0 633
Amortization of debt discount and issuance costs 18,939 3,972 3,981
Pension settlement charge 18,071 0 0
Facilities-related charges 5,816 0 0
Impairment and related charges 8,684 0 0
(Income) loss from discontinued operations (2,788) 1,766 (1,739)
Other 7,981 2,085 2,916
Changes in operating assets and liabilities:      
Accounts and other receivables 204,970 (33,911) (45,586)
Prepaid expenses and other current assets (1,908) 1,145 14,362
Capitalized implementation costs (17,301) (28,588) (39,168)
Upfront incentive consideration (27,445) (71,447) (88,735)
Other assets 16,012 38,795 (29,607)
Accrued compensation and related benefits (15,317) (17,469) (15,044)
Accounts payable and other accrued liabilities (304,051) (27,232) (27,080)
Deferred revenue including upfront solution fees 15,357 (12,481) 8,127
Cash (used in) provided by operating activities (770,245) 581,260 724,797
Investing Activities      
Proceeds from sale of property 68,504 0 0
Additions to property and equipment (65,420) (115,166) (283,940)
Acquisitions, net of cash acquired 0 (107,462) 0
Other investing activities (4,375) (20,398) 8,681
Cash used in investing activities (1,291) (243,026) (275,259)
Financing Activities      
Proceeds of borrowings from lenders 2,982,000 45,000 0
Payments on borrowings from lenders (1,533,597) (106,560) (47,310)
Proceeds from issuance of preferred stock, net 322,885 0 0
Proceeds from issuance of common stock, net 275,003 0 0
Debt prepayment fees and issuance costs (77,878) 0 (1,567)
Payments on Tax Receivable Agreement (71,958) (101,482) (58,908)
Cash dividends paid to common stockholders (38,544) (153,508) (154,080)
Net (payments) receipts on the settlement of equity-based awards (5,996) (5,736) 2,040
Dividends paid on preferred stock (5,850) 0 0
Repurchase of common stock 0 (77,636) (26,281)
Other financing activities (8,324) (9,799) (20,400)
Cash provided by (used in) financing activities 1,837,741 (409,721) (306,506)
Cash Flows from Discontinued Operations      
Cash used in operating activities (2,932) (2,383) (1,895)
Cash used in discontinued operations (2,932) (2,383) (1,895)
Effect of exchange rate changes on cash and cash equivalents 216 781 6,747
Increase (decrease) in cash and cash equivalents 1,063,489 (73,089) 147,884
Cash and cash equivalents at beginning of period 436,176 509,265 361,381
Cash and cash equivalents at end of period 1,499,665 436,176 509,265
Cash payments for income taxes 24,505 55,137 57,629
Cash payments for interest 186,235 157,648 156,041
Capitalized interest 2,508 5,085 8,823
Non-cash additions to property and equipment $ 0 $ 33,136 $ 0