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Condensed Consolidated Statements of Operations (unaudited) - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Revenue:    
Total revenue $ 80,103 $ 79,458
Cost of revenue:    
Total cost of revenue 20,714 18,569
Gross profit 59,389 60,889
Operating expenses:    
Sales and marketing 42,219 43,162
Research and development 22,719 23,435
General and administrative 15,901 14,001
Total operating expenses 80,839 80,598
Loss from operations (21,450) (19,709)
Other expense, net (4,431) (4,495)
Loss before income taxes (25,881) (24,204)
Provision for income taxes 126 199
Net loss $ (26,007) $ (24,403)
Net loss per share, basic (in usd per share) $ (0.69) $ (0.69)
Net loss per share, diluted (in usd per share) $ (0.69) $ (0.69)
Weighted-average number of shares used in computing net loss per share, basic (in shares) 37,482 35,222
Weighted-average number of shares used in computing net loss per share, diluted (in shares) 37,482 35,222
Subscription    
Revenue:    
Total revenue $ 72,110 $ 71,090
Cost of revenue:    
Total cost of revenue 12,775 10,612
Professional services and other    
Revenue:    
Total revenue 7,993 8,368
Cost of revenue:    
Total cost of revenue $ 7,939 $ 7,957