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Condensed Consolidated Statements of Cash Flows (unaudited) - USD ($)
$ in Thousands
 3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Cash flows from operating activities    
Net loss $ (26,007) $ (24,403)
Adjustments to reconcile net loss to net cash provided by operating activities:    
Depreciation and amortization 2,356 1,491
Non-cash lease expense 1,080 1,149
Amortization of contract acquisition costs 4,301 4,568
Stock-based compensation expense 14,142 16,472
Remeasurement of warrant liability (566) 0
Other, net 1,058 1,517
Change in operating assets and liabilities:    
Accounts receivable, net 19,349 22,068
Contract acquisition costs (1,995) (3,073)
Prepaid expenses and other (345) (1,397)
Accounts payable 6,678 1,490
Operating lease liabilities (1,280) (1,597)
Accrued expenses and other liabilities (2,263) (8,298)
Deferred revenue (14,607) (9,159)
Net cash provided by operating activities 1,901 828
Cash flows from investing activities    
Purchases of property and equipment (2,526) (3,576)
Net cash used in investing activities (2,526) (3,576)
Cash flows from financing activities    
Proceeds from shares issued in connection with employee stock purchase plan 1,121 2,032
Net cash provided by financing activities 1,121 2,032
Effect of exchange rate changes on cash, cash equivalents, and restricted cash (277) 204
Net (decrease) increase in cash, cash equivalents, and restricted cash 219 (512)
Cash, cash equivalents, and restricted cash at beginning of period 60,939 66,500
Cash, cash equivalents, and restricted cash at end of period 61,158 65,988
Supplemental disclosures of cash flow information    
Cash paid for income taxes, net of refunds 837 123
Cash paid for interest 3,226 2,950
Non-cash investing and financing activities    
Operating lease right-of-use assets obtained for lease liabilities 1,050 297
Purchases of property and equipment included in accounts payable and lease liabilities 110 136
Stock-based compensation capitalized as internal-use software 537 490
Issuance of warrants in connection with credit facility $ 2,222 $ 0