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Condensed Consolidated Statements of Operations (unaudited) - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended
Apr. 30, 2025
Apr. 30, 2024
Revenue:    
Total revenue $ 80,111 $ 80,103
Cost of revenue:    
Total cost of revenue 20,668 20,714
Gross profit 59,443 59,389
Operating expenses:    
Sales and marketing 39,661 42,219
Research and development 19,961 22,719
General and administrative 14,167 15,901
Total operating expenses 73,789 80,839
Loss from operations (14,346) (21,450)
Other expense, net (3,515) (4,431)
Loss before income taxes (17,861) (25,881)
Provision for income taxes 191 126
Net loss $ (18,052) $ (26,007)
Net loss per share, basic (in usd per share) $ (0.45) $ (0.69)
Net loss per share, diluted (in usd per share) $ (0.45) $ (0.69)
Weighted-average number of shares used in computing net loss per share, basic (in shares) 39,735 37,482
Weighted-average number of shares used in computing net loss per share, diluted (in shares) 39,735 37,482
Subscription    
Revenue:    
Total revenue $ 71,389 $ 72,110
Cost of revenue:    
Total cost of revenue 13,787 12,775
Professional services and other    
Revenue:    
Total revenue 8,722 7,993
Cost of revenue:    
Total cost of revenue $ 6,881 $ 7,939