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Table of Contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

FORM 10-Q

☒ | QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, 2021
or

☐ | TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from to
Commission file number: 001-34292

ORRSTOWN FINANCIAL SERVICES, INC.
(Exact Name of Registrant as Specified in its Charter)

Pennsylvania |  | 23-2530374
(State or Other Jurisdiction of Incorporation or Organization) |  | (I.R.S. Employer Identification No.)
| 77 East King Street | P. O. Box 250 | Shippensburg | Pennsylvania | 17257
| (Address of Principal Executive Offices) | (Zip Code)
| Registrant’s Telephone Number, Including Area Code: | (717) | 532-6114 |

Securities registered pursuant to Section 12(b) of the Act:

Title of each class |  | Trading symbol(s) |  | Name of each exchange on which registered
Common Stock, no par value |  | ORRF |  | Nasdaq Stock Market

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No ¨
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes x No ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.

Large accelerated filer |  | ¨ |  | Accelerated filer |  | ☒
Non-accelerated filer |  | ¨ |  | Smaller reporting company |  | ☒
|  |  |  | Emerging growth company |  | ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. | o

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act.). Yes ☐ No x
Number of shares outstanding of the registrant’s Common Stock as of May 3, 2021: 11,261,458.

Table of Contents
ORRSTOWN FINANCIAL SERVICES, INC.
INDEX

|  | Page
Part I – FINANCIAL INFORMATION |
| Glossary | 3
Item 1. | Financial Statements | 4
| Consolidated Balance Sheets (Unaudited) | 4
| Consolidated Statements of Income (Unaudited) | 5
| Consolidated Statements of Comprehensive Income (Unaudited) | 6
| Consolidated Statements of Changes in Shareholders’ Equity (Unaudited) | 7
| Consolidated Statements of Cash Flows (Unaudited) | 8
| Notes to Consolidated Financial Statements (Unaudited) | 9
Item 2 | Management’s Discussion and Analysis of Financial Condition and Results of Operations | 40
Item 3. | Quantitative and Qualitative Disclosures About Market Risk | 56
Item 4. | Controls and Procedures | 58
PART II – OTHER INFORMATION |
Item 1. | Legal Proceedings | 59
Item 1A. | Risk Factors | 59
Item 2. | Unregistered Sales of Equity Securities and Use of Proceeds | 59
Item 3. | Defaults upon Senior Securities | 59
Item 4. | Mine Safety Disclosures | 59
Item 5. | Other Information | 59
Item 6. | Exhibits | 60
SIGNATURES | 61

2

Table of Contents
Glossary of Defined Terms
The following terms may be used throughout this Report, including the unaudited condensed consolidated financial statements and related notes.

Term | Definition
ALL | Allowance for loan losses
AFS | Available for sale
AOCI | Accumulated other comprehensive income (loss)
ASC | Accounting Standards Codification
ASU | Accounting Standards Update
Bank | Orrstown Bank, the commercial banking subsidiary of Orrstown Financial Services, Inc.
CDI | Core deposit intangible
CET1 | Common Equity Tier 1
CMO | Collateralized mortgage obligation
Company | Orrstown Financial Services, Inc. and subsidiary (interchangeable with "Orrstown” below)
EPS | Earnings per common share
ERM | Enterprise risk management
Exchange Act | Securities Exchange Act of 1934, as amended
FASB | Financial Accounting Standards Board
FDIC | Federal Deposit Insurance Corporation
FHLB | Federal Home Loan Bank
FRB | Board of Governors of the Federal Reserve System
GAAP | Accounting principles generally accepted in the United States of America
GSE | U.S. government-sponsored enterprise
Hamilton | Hamilton Bancorp, Inc., and its wholly-owned banking subsidiary, Hamilton Bank, acquired May 1, 2019
IRC | Internal Revenue Code of 1986, as amended
LHFS | Loans held for sale
MBS | Mortgage-backed securities
MPF Program | Mortgage Partnership Finance Program
MSR | Mortgage servicing right
NIM | Net interest margin
OCI | Other comprehensive income
OREO | Other real estate owned
Orrstown | Orrstown Financial Services, Inc. and subsidiary
OTTI | Other-than-temporary impairment
2011 Plan | 2011 Orrstown Financial Services, Inc. Incentive Stock Plan
PCI loans | Purchased credit impaired loans
PPP | Paycheck Protection Program
Repurchase Agreements | Securities sold under agreements to repurchase
ROU | Right of use (leases)
SBA | U.S. Small Business Administration
SEC | Securities and Exchange Commission
Securities Act | Securities Act of 1933, as amended
TDR | Troubled debt restructuring
Unless the context otherwise requires, the terms “Orrstown,” “we,” “us,” “our,” and “Company” refer to Orrstown Financial Services, Inc. and its subsidiaries.

3

Table of Contents
PART I – FINANCIAL INFORMATION
Item 1. Financial Statements
Condensed Consolidated Balance Sheets (Unaudited)
ORRSTOWN FINANCIAL SERVICES, INC.

(Dollars in thousands, except per share amounts) | March 31, 2021 |  | December 31, 2020
Assets |  |  |
Cash and due from banks | $ | 27,600 |  |  | $ | 26,203 |
Interest-bearing deposits with banks | 298,645 |  |  | 99,055 |
Cash and cash equivalents | 326,245 |  |  | 125,258 |
Restricted investments in bank stocks | 10,307 |  |  | 10,563 |
Securities available for sale (amortized cost of $403,090 and $460,999 at March 31, 2021 and December 31, 2020, respectively) | 407,690 |  |  | 466,465 |
Loans held for sale, at fair value | 11,449 |  |  | 11,734 |
Loans | 2,045,021 |  |  | 1,979,690 |
Less: Allowance for loan losses | (18,967) |  |  | (20,151) |
Net loans | 2,026,054 |  |  | 1,959,539 |
Premises and equipment, net | 34,719 |  |  | 35,149 |
Cash surrender value of life insurance | 68,962 |  |  | 68,554 |
Goodwill | 18,724 |  |  | 18,724 |
Other intangible assets, net | 5,124 |  |  | 5,458 |
Accrued interest receivable | 9,070 |  |  | 8,927 |
Other assets | 45,190 |  |  | 40,201 |
Total assets | $ | 2,963,534 |  |  | $ | 2,750,572 |
Liabilities |  |  |
Deposits: |  |  |
Noninterest-bearing | $ | 547,802 |  |  | $ | 456,778 |
Interest-bearing | 1,999,287 |  |  | 1,900,102 |
Total deposits | 2,547,089 |  |  | 2,356,880 |
Securities sold under agreements to repurchase | 22,794 |  |  | 19,466 |
FHLB advances and other | 57,942 |  |  | 58,045 |
Subordinated notes | 31,918 |  |  | 31,903 |
Other liabilities | 49,343 |  |  | 38,029 |
Total liabilities | 2,709,086 |  |  | 2,504,323 |
Commitments and contingencies |  |  |
Shareholders’ Equity |  |  |
Preferred stock, $1.25 par value per share; 500,000 shares authorized; no shares issued or outstanding | — |  |  | — |
Common stock, no par value—$0.05205 stated value per share 50,000,000 shares authorized; 11,265,717 shares issued and 11,250,958 outstanding at March 31, 2021; 11,257,046 shares issued and 11,201,317 outstanding at December 31, 2020 | 586 |  |  | 586 |
Additional paid - in capital | 188,511 |  |  | 189,066 |
Retained earnings | 62,302 |  |  | 54,099 |
Accumulated other comprehensive income | 3,315 |  |  | 3,346 |
Treasury stock— 14,759 and 55,729 shares, at cost at March 31, 2021 and December 31, 2020, respectively | (266) |  |  | (848) |
Total shareholders’ equity | 254,448 |  |  | 246,249 |
Total liabilities and shareholders’ equity | $ | 2,963,534 |  |  | $ | 2,750,572 |

The Notes to Unaudited Condensed Consolidated Financial Statements are an integral part of these statements.
4

Table of Contents
Condensed Consolidated Statements of Income (Unaudited)
ORRSTOWN FINANCIAL SERVICES, INC.

|  |  | Three Months Ended
(Dollars in thousands, except per share amounts) |  |  |  |  | March 31, 2021 |  | March 31, 2020
Interest income |  |  |  |  |  |  |
Loans |  |  |  |  | $ | 21,511 |  |  | $ | 20,166 |
Investment securities - taxable |  |  |  |  | 1,879 |  |  | 3,438 |
Investment securities - tax-exempt |  |  |  |  | 500 |  |  | 284 |
Short-term investments |  |  |  |  | 39 |  |  | 79 |
Total interest income |  |  |  |  | 23,929 |  |  | 23,967 |
Interest expense |  |  |  |  |  |  |
Deposits |  |  |  |  | 1,392 |  |  | 4,354 |
Securities sold under agreements to repurchase |  |  |  |  | 9 |  |  | 32 |
FHLB advances and other |  |  |  |  | 171 |  |  | 818 |
Subordinated notes |  |  |  |  | 502 |  |  | 501 |
Total interest expense |  |  |  |  | 2,074 |  |  | 5,705 |
Net interest income |  |  |  |  | 21,855 |  |  | 18,262 |
Provision for loan losses |  |  |  |  | (1,000) |  |  | 925 |
Net interest income after provision for loan losses |  |  |  |  | 22,855 |  |  | 17,337 |
Noninterest income |  |  |  |  |  |  |
Service charges on deposit accounts |  |  |  |  | 737 |  |  | 847 |
Interchange income |  |  |  |  | 955 |  |  | 788 |
Other service charges, commissions and fees |  |  |  |  | 148 |  |  | 140 |
Swap fee income |  |  |  |  | 53 |  |  | 200 |
Trust and investment management income |  |  |  |  | 1,912 |  |  | 1,640 |
Brokerage income |  |  |  |  | 811 |  |  | 719 |
Mortgage banking activities |  |  |  |  | 2,189 |  |  | 332 |
Gains on sale of portfolio loans |  |  |  |  | — |  |  | 1,878 |
Income from life insurance |  |  |  |  | 557 |  |  | 540 |
Investment securities gains (losses) |  |  |  |  | 145 |  |  | (40) |
Other income |  |  |  |  | 37 |  |  | 30 |
Total noninterest income |  |  |  |  | 7,544 |  |  | 7,074 |
Noninterest expenses |  |  |  |  |  |  |
Salaries and employee benefits |  |  |  |  | 10,197 |  |  | 11,594 |
Occupancy |  |  |  |  | 1,240 |  |  | 1,127 |
Furniture and equipment |  |  |  |  | 1,278 |  |  | 1,162 |
Data processing |  |  |  |  | 1,019 |  |  | 871 |
Automated teller and interchange fees |  |  |  |  | 249 |  |  | 251 |
Advertising and bank promotions |  |  |  |  | 425 |  |  | 789 |
FDIC insurance |  |  |  |  | 194 |  |  | 47 |
Other professional services |  |  |  |  | 721 |  |  | 716 |
Directors' compensation |  |  |  |  | 234 |  |  | 201 |
Taxes other than income |  |  |  |  | 451 |  |  | — |
Intangible asset amortization |  |  |  |  | 334 |  |  | 463 |
Insurance claim receivable recovery |  |  |  |  | — |  |  | (486) |
Other operating expenses |  |  |  |  | 1,441 |  |  | 1,569 |
Total noninterest expenses |  |  |  |  | 17,783 |  |  | 18,304 |
Income before income tax expense |  |  |  |  | 12,616 |  |  | 6,107 |
Income tax expense |  |  |  |  | 2,409 |  |  | 1,039 |
Net income |  |  |  |  | $ | 10,207 |  |  | $ | 5,068 |
Per share information: |  |  |  |  |  |  |
Basic earnings per share |  |  |  |  | $ | 0.93 |  |  | $ | 0.46 |
Diluted earnings per share |  |  |  |  | 0.92 |  |  | 0.46 |
Dividends paid per share |  |  |  |  | 0.18 |  |  | 0.17 |

The Notes to Unaudited Condensed Consolidated Financial Statements are an integral part of these statements.
5

Table of Contents
Condensed Consolidated Statements of Comprehensive Income (Unaudited)
ORRSTOWN FINANCIAL SERVICES, INC.

|  |  | Three Months Ended
(Dollars in thousands) |  |  |  |  | March 31, 2021 |  | March 31, 2020
Net income |  |  |  |  | $ | 10,207 |  |  | $ | 5,068 |
Other comprehensive income (loss), net of tax: |  |  |  |  |  |  |
Unrealized losses on securities available for sale arising during the period |  |  |  |  | (721) |  |  | (17,288) |
Reclassification adjustment for (gains) losses realized in net income |  |  |  |  | (145) |  |  | 40 |
Net unrealized losses on securities available for sale |  |  |  |  | (866) |  |  | (17,248) |
Tax effect |  |  |  |  | 182 |  |  | 3,622 |
Total other comprehensive loss, net of tax and reclassification adjustments on securities available for sale |  |  |  |  | (684) |  |  | (13,626) |
Unrealized gain (loss) on interest rate swaps used in cash flow hedges |  |  |  |  | 739 |  |  | (1,259) |
Reclassification adjustment for losses realized in net income |  |  |  |  | 87 |  |  | 4 |
Net unrealized gain (loss) on interest rate swaps used in cash flow hedges |  |  |  |  | 826 |  |  | (1,255) |
Tax effect |  |  |  |  | (173) |  |  | 264 |
Total other comprehensive gain (loss), net of tax and reclassification adjustments on interest rate swaps used in cash flow hedges |  |  |  |  | 653 |  |  | (991) |
Total other comprehensive loss, net of tax and reclassification adjustments |  |  |  |  | (31) |  |  | (14,617) |
Total comprehensive income (loss) |  |  |  |  | $ | 10,176 |  |  | $ | (9,549) |

The Notes to Unaudited Condensed Consolidated Financial Statements are an integral part of these statements.
6

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Condensed Consolidated Statements of Changes in Shareholders’ Equity (Unaudited)
ORRSTOWN FINANCIAL SERVICES, INC.

| Three Months Ended March 31, 2021
(Dollars in thousands, except per share amounts) | Common Stock |  | Additional Paid-In Capital |  | Retained Earnings |  | Accumulated Other Comprehensive Income |  | Treasury Stock |  | Total Shareholders’ Equity
Balance, January 1, 2021 | $ | 586 |  |  | $ | 189,066 |  |  | $ | 54,099 |  |  | $ | 3,346 |  |  | $ | (848) |  |  | $ | 246,249 |
Net income | — |  |  | — |  |  | 10,207 |  |  | — |  |  | — |  |  | 10,207 |
Total other comprehensive loss, net of taxes | — |  |  | — |  |  | — |  |  | (31) |  |  | — |  |  | (31) |
Cash dividends ($0.18 per share) | — |  |  | — |  |  | (2,004) |  |  | — |  |  | — |  |  | (2,004) |
Share-based compensation plans: |  |  |  |  |  |  |  |  |  |  |
8,671 net common shares issued and 40,970 net treasury shares issued, including compensation expense totaling $467 | — |  |  | (555) |  |  | — |  |  | — |  |  | 582 |  |  | 27 |
Balance, March 31, 2021 | $ | 586 |  |  | $ | 188,511 |  |  | $ | 62,302 |  |  | $ | 3,315 |  |  | $ | (266) |  |  | $ | 254,448 |

| Three Months Ended March 31, 2020
(Dollars in thousands, except per share amounts) | Common Stock |  | Additional Paid-In Capital |  | Retained Earnings |  | Accumulated Other Comprehensive Loss |  | Treasury Stock |  | Total Shareholders’ Equity
Balance, January 1, 2020 | $ | 584 |  |  | $ | 188,365 |  |  | $ | 35,246 |  |  | $ | (480) |  |  | $ | (466) |  |  | $ | 223,249 |
Net income | — |  |  | — |  |  | 5,068 |  |  | — |  |  | — |  |  | 5,068 |
Total other comprehensive loss, net of taxes | — |  |  | — |  |  | — |  |  | (14,617) |  |  | — |  |  | (14,617) |
Cash dividends ($0.17 per share) | — |  |  | — |  |  | (1,906) |  |  | — |  |  | — |  |  | (1,906) |
Share-based compensation plans: |  |  |  |  |  |  |  |  |  |  |
48,075 net common shares issued and 51,225 net treasury shares acquired, including compensation expense totaling $525 | 2 |  |  | (522) |  |  | — |  |  | — |  |  | (704) |  |  | (1,224) |
Balance, March 31, 2020 | $ | 586 |  |  | $ | 187,843 |  |  | $ | 38,408 |  |  | $ | (15,097) |  |  | $ | (1,170) |  |  | $ | 210,570 |

The Notes to Unaudited Condensed Consolidated Financial Statements are an integral part of these statements.
7

Table of Contents
Condensed Consolidated Statements of Cash Flows (Unaudited)
ORRSTOWN FINANCIAL SERVICES, INC.

| Three Months Ended
(Dollars in thousands) | March 31, 2021 |  | March 31, 2020
Cash flows from operating activities |  |  |
Net income | $ | 10,207 |  |  | $ | 5,068 |
Adjustments to reconcile net income to net cash provided by operating activities: |  |  |
Net discount accretion | (738) |  |  | (664) |
Depreciation and amortization expense | 1,353 |  |  | 1,388 |
Provision for loan losses | (1,000) |  |  | 925 |
Share-based compensation | 467 |  |  | 525 |
Gain on sales of loans originated for sale | (1,320) |  |  | (1,216) |
Mortgage loans originated for sale | (55,720) |  |  | (20,851) |
Proceeds from sales of loans originated for sale | 56,959 |  |  | 23,185 |
Gain on sale of portfolio loans | — |  |  | (1,878) |
Deferred income taxes | (1,600) |  |  | 1,024 |
Investment securities (gains) losses | (145) |  |  | 40 |
Income from life insurance | (557) |  |  | (540) |
Increase in accrued interest receivable | (143) |  |  | (657) |
Increase (decrease) in accrued interest payable and other liabilities | 12,095 |  |  | (352) |
Other, net | (3,225) |  |  | (1,566) |
Net cash provided by operating activities | 16,633 |  |  | 4,431 |
Cash flows from investing activities |  |  |
Proceeds from sales of AFS securities | 75,736 |  |  | — |
Maturities, repayments and calls of AFS securities | 11,406 |  |  | 20,497 |
Purchases of AFS securities | (29,233) |  |  | (26,692) |
Net redemptions of restricted investments in bank stocks | 256 |  |  | 361 |
Net decrease in loans | (64,634) |  |  | (31,515) |
Proceeds from sales of portfolio loans | — |  |  | 21,618 |
Purchases of bank premises and equipment | (156) |  |  | (83) |
Net cash used in investing activities | (6,625) |  |  | (15,814) |
Cash flows from financing activities |  |  |
Net decrease in deposits | 190,198 |  |  | 21,746 |
Net increase (decrease) in borrowings with original maturities less than 90 days | 3,328 |  |  | (65,716) |
Proceeds from FHLB advances and other borrowings | — |  |  | 99,977 |
Payments on FHLB advances and other borrowings | (103) |  |  | (40,098) |
Dividends paid | (2,004) |  |  | (1,906) |
Acquisition of treasury stock | — |  |  | (1,170) |
Treasury shares repurchased for employee taxes associated with restricted stock vesting | (514) |  |  | (337) |
Proceeds from issuance of employee stock purchase plan shares | 74 |  |  | 61 |
Net cash provided by financing activities | 190,979 |  |  | 12,557 |
Net increase in cash and cash equivalents | 200,987 |  |  | 1,174 |
Cash and cash equivalents at beginning of period | 125,258 |  |  | 55,963 |
Cash and cash equivalents at end of period | $ | 326,245 |  |  | $ | 57,137 |
Supplemental disclosures of cash flow information: |  |  |
Cash paid during the period for: |  |  |
Interest | $ | 1,629 |  |  | $ | 5,544 |
Supplemental schedule of noncash investing activities: |  |  |
Securities purchases not yet settled | 11,699 |  |  | 714 |

The Notes to Unaudited Condensed Consolidated Financial Statements are an integral part of these statements.
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Notes to Condensed Consolidated Financial Statements (Unaudited)
(All dollar amounts presented in the tables, except per share amounts, are in thousands)
NOTE 1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
See the Glossary of Defined Terms at the beginning of this Report for terms used throughout the unaudited condensed consolidated financial statements and related notes of this Form 10-Q.
Nature of Operations – Orrstown Financial Services, Inc. is a financial holding company that operates Orrstown Bank, a commercial bank with banking and financial advisory offices in Berks, Cumberland, Dauphin, Franklin, Lancaster, Perry and York Counties, Pennsylvania, and in Anne Arundel, Baltimore, Howard and Washington Counties, Maryland, as well as Baltimore City, Maryland. The Company operates in the community banking segment and engages in lending activities, including commercial, residential, commercial mortgages, construction, municipal, and various forms of consumer lending, and deposit services, including checking, savings, time, and money market deposits. The Company also provides fiduciary services, investment advisory, insurance and brokerage services. The Company and the Bank are subject to regulation by certain federal and state agencies and undergo periodic examinations by such regulatory authorities.
Basis of Presentation – The accompanying unaudited condensed consolidated financial statements include the accounts of Orrstown Financial Services, Inc. and its wholly owned subsidiary, the Bank. The Company has prepared these unaudited condensed consolidated financial statements in accordance with GAAP for interim financial information, SEC rules that permit reduced disclosure for interim periods, and Article 10 of Regulation S-X. In the opinion of management, all adjustments (all of which are of a normal recurring nature) that are necessary for a fair statement are reflected in the unaudited condensed consolidated financial statements. The December 31, 2020 consolidated balance sheet information contained in this Quarterly Report on Form 10-Q was derived from the Company's 2020 audited consolidated financial statements. The unaudited condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements, including the notes thereto, included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2020. Operating results for the three months ended March 31, 2021 are not necessarily indicative of the results that may be expected for the year ending December 31, 2021. All significant intercompany transactions and accounts have been eliminated.
The Company's management has evaluated all activity of the Company and concluded that subsequent events are properly reflected in the Company's unaudited condensed consolidated financial statements and notes as required by GAAP.
The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities as of the date of the financial statements and the reported amounts of revenues and expenses during the reporting periods. Actual results could differ from those estimates. The effects of the COVID-19 pandemic may impact material estimates. Material estimates that are particularly susceptible to significant change include the determination of the ALL and those used in valuation methodologies in areas with no observable market, such as loans, deposits, borrowings, goodwill, core deposit and other intangible assets, mortgage servicing rights, other assets and liabilities obtained or assumed in business combinations.
Derivatives - FASB ASC 815, Derivatives and Hedging (“ASC 815”), provides the disclosure requirements for derivatives and hedging activities with the intent to provide users of financial statements with an enhanced understanding of: (a) how and why an entity uses derivative instruments, (b) how the entity accounts for derivative instruments and related hedged items, and (c) how derivative instruments and related hedged items affect an entity’s financial position, financial performance, and cash flows. Further, qualitative disclosures are required that explain the Company’s objectives and strategies for using derivatives, as well as quantitative disclosures about the fair value of and gains and losses on derivative instruments, and disclosures about credit-risk-related contingent features in derivative instruments.
As required by ASC 815, the Company records all derivatives on the balance sheet at fair value. The accounting for changes in the fair value of derivatives depends on the intended use of the derivative, whether the Company has elected to designate a derivative in a hedging relationship and apply hedge accounting and whether the hedging relationship has satisfied the criteria necessary to apply hedge accounting. Derivatives designated and qualifying as a hedge of the exposure to changes in the fair value of an asset, liability, or firm commitment attributable to a particular risk, such as interest rate risk, are considered fair value hedges. Derivatives designated and qualifying as a hedge of the exposure to variability in expected future cash flows, or other types of forecasted transactions, are considered cash flow hedges. Hedge accounting generally provides for the matching of the timing of gain or loss recognition on the hedging instrument with the recognition of the changes in the fair value of the hedged asset or liability that are attributable to the hedged risk in a fair value hedge or the earnings effect of the hedged forecasted transactions in a cash flow hedge.
The Company may enter into derivative contracts that are intended to economically hedge certain of its risk, even though hedge accounting does not apply or the Company elects not to apply hedge accounting. The Company's objectives in using
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interest rate derivatives are to add stability to interest income and to manage its exposure to interest rate movements. To accomplish this objective, the Company primarily uses interest rate swaps as part of its interest rate risk management strategy. Interest rate swaps designated as cash flow hedges involve the receipt of fixed amounts from a counterparty in exchange for the Company making variable-rate payments over the life of the agreements without exchange of the underlying notional amount. The Company may enter into derivative contracts that are intended to economically hedge certain of its risk, even though hedge accounting does not apply or the Company elects not to apply hedge accounting.
Changes to the fair value of derivatives designated and that qualify as cash flow hedges are recorded in accumulated other comprehensive income and are subsequently reclassified into earnings in the period that the hedged transaction affects earnings. During the three months ended March 31, 2021, such derivatives were used to hedge the variable cash flows associated with overnight borrowings.
Derivatives not designated as hedges are not speculative and result from a service the Company provides to certain customers. The Company executes interest rate swaps with commercial banking customers to facilitate their respective risk management strategies. Those interest rate swaps are simultaneously hedged by offsetting derivatives that the Company executes with a third party, such that the Company minimizes its net risk exposure resulting from such transactions. As the interest rate derivatives associated with this program do not meet the strict hedge accounting requirements, changes in the fair value of both the customer derivatives and the offsetting derivatives are recognized directly in earnings.
Leases - The Company evaluates its contracts at inception to determine if an arrangement either is a lease or contains one. Operating lease ROU assets are included in other assets and operating lease liabilities in accrued interest payable and other liabilities in the unaudited condensed consolidated balance sheets. The Company had no finance leases at March 31, 2021.
ROU assets represent the right to use an underlying asset for the lease term, and lease liabilities represent an obligation to make lease payments arising from the lease. Operating lease ROU assets and liabilities are recognized at commencement date based on the present value of lease payments over the lease term. The Company's leases do not provide an implicit rate, so the Company's incremental borrowing rate is used, which approximates its fully collateralized borrowing rate, based on the information available at commencement date in determining the present value of lease payments. The incremental borrowing rate is reevaluated upon lease modification. The operating lease ROU asset also includes any initial direct costs and prepaid lease payments made less any lease incentives. In calculating the present value of lease payments, the Company may include options to extend the lease when it is reasonably certain that it will exercise that option.
In accordance with ASU 2016-02, “Leases (Topic 842)” (“ASU 2016-02”), the Company keeps leases with an initial term of 12 months or less off of the balance sheet. The Company recognizes these lease payments in the unaudited condensed consolidated statements of income on a straight-line basis over the lease term. The Company has lease agreements with lease and non-lease components and has elected the practical expedient to account for them as a single lease component.
Recent Accounting Pronouncements - ASU No. 2016-13, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments ("ASU 2016-13"). The amendments in this update require an organization to measure all expected credit losses for financial assets held at the reporting date based on historical experience, current conditions, and reasonable and supportable forecasts. Financial institutions and other organizations will use forward-looking information to better inform their credit loss estimates. Many of the loss estimation techniques applied today will still be permitted, although the inputs to those techniques will change to reflect the full amount of expected credit losses. Organizations will continue to use judgment to determine which loss estimation method is appropriate for their circumstances. Additionally, the amendments in this update amend the accounting for credit losses on available-for-sale debt securities and purchased financial assets with credit deterioration. For certain public companies, this update was effective for interim and annual periods beginning after December 15, 2019. The Company delayed the adoption of ASU 2016-13 as noted below.
ASU No. 2019-10, Financial Instruments—Credit Losses (Topic 326), Derivatives and Hedging (Topic 815), and Leases (Topic 842): Effective Dates ("ASU 2019-10"), extended the implementation deadline of ASU 2016-13 for smaller reporting and other companies until the fiscal year and interim periods beginning after December 15, 2022. The Company meets the requirements to be considered a smaller reporting company under SEC Regulation S-K and SEC Rule 405, and did not adopt ASU 2016-13 on January 1, 2020. The Company is evaluating the impact of the delay for adoption of ASU 2016-13, and is working with a third-party vendor solution to assist with the application of ASU 2016-13 and finalizing the loss estimation models to be used. Once management determines which methods will be utilized, a third party will be contracted to perform a model validation prior to adoption. While the Company anticipates the allowance for loan losses will increase under its current assumptions, it expects the impact of adopting ASU 2016-13 will be influenced by the composition, characteristics and quality of its loan and securities portfolios, as well as general economic conditions and forecasts at the adoption date. The other provisions of ASU 2019-10 were not applicable to the Company.
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In March 2020, the FASB issued ASU No. 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting ("ASU 2020-04"). ASU 2020-04 contains optional expedients and exceptions for applying generally accepted accounting principles to contract modifications and hedging relationships, subject to meeting certain criteria, that reference LIBOR or another reference rate expected to be discontinued. The optional expedients apply consistently to all contracts or transactions within the scope of this topic, while the optional expedients for hedging relationships can be elected on an individual basis. The Company has formed a cross-functional working group to lead the transition from LIBOR to a planned adoption of an alternate index. The Company currently plans to replace LIBOR with SOFR in its loan agreements. The Company is in the process of implementing fallback language for loans that will mature after 2021. The Company expects to adopt the LIBOR transition relief allowed under this standard, and is currently evaluating the potential impact of this guidance on its financial statements.
NOTE 2. INVESTMENT SECURITIES
At March 31, 2021 and December 31, 2020, all investment securities were classified as AFS. The following table summarizes amortized cost and fair value of investment securities, and the corresponding amounts of gross unrealized gains and losses recognized in AOCI, at March 31, 2021 and December 31, 2020:

| Amortized Cost |  | Gross Unrealized Gains |  | Gross Unrealized Losses |  | Fair Value
March 31, 2021 |  |  |  |  |  |  |
States and political subdivisions | $ | 128,214 |  |  | $ | 6,834 |  |  | $ | 1,375 |  |  | $ | 133,673 |
GSE residential MBSs | 7,811 |  |  | 57 |  |  | 7 |  |  | 7,861 |
GSE residential CMOs | 41,374 |  |  | 681 |  |  | 1,893 |  |  | 40,162 |
Non-agency CMOs | 16,030 |  |  | 472 |  |  | — |  |  | 16,502 |
Asset-backed | 209,273 |  |  | 883 |  |  | 1,052 |  |  | 209,104 |
Other | 388 |  |  | — |  |  | — |  |  | 388 |
Totals | $ | 403,090 |  |  | $ | 8,927 |  |  | $ | 4,327 |  |  | $ | 407,690 |
December 31, 2020 |  |  |  |  |  |  |
States and political subdivisions | $ | 104,704 |  |  | $ | 9,091 |  |  | $ | 1,125 |  |  | $ | 112,670 |
GSE residential MBSs | 4,197 |  |  | 96 |  |  | — |  |  | 4,293 |
GSE residential CMOs | 56,856 |  |  | 2,226 |  |  | 1,071 |  |  | 58,011 |
Non-agency CMOs | 16,505 |  |  | 413 |  |  | — |  |  | 16,918 |
Private label commercial CMOs | 63,941 |  |  | 57 |  |  | 1,762 |  |  | 62,236 |
Asset-backed | 214,425 |  |  | 171 |  |  | 2,630 |  |  | 211,966 |
Other | 371 |  |  | — |  |  | — |  |  | 371 |
Totals | $ | 460,999 |  |  | $ | 12,054 |  |  | $ | 6,588 |  |  | $ | 466,465 |

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The following table summarizes investment securities with unrealized losses at March 31, 2021 and December 31, 2020, aggregated by major security type and the length of time in a continuous unrealized loss position.

| Less Than 12 Months |  | 12 Months or More |  | Total
| # of Securities |  | Fair Value |  | Unrealized Losses |  | # of Securities |  | Fair Value |  | Unrealized Losses |  | # of Securities |  | Fair Value |  | Unrealized Losses
March 31, 2021 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
States and political subdivisions | 4 |  |  | $ | 23,403 |  |  | $ | 238 |  |  | 1 |  |  | $ | 9,062 |  |  | $ | 1,137 |  |  | 5 |  |  | $ | 32,465 |  |  | $ | 1,375 |
GSE residential MBSs | 1 |  |  | 686 |  |  | 7 |  |  | — |  |  | — |  |  | — |  |  | 1 |  |  | 686 |  |  | 7 |
GSE residential CMOs | — |  |  | — |  |  | — |  |  | 3 |  |  | 21,976 |  |  | 1,893 |  |  | 3 |  |  | 21,976 |  |  | 1,893 |
Asset-backed | 1 |  |  | 13,736 |  |  | 25 |  |  | 6 |  |  | 78,781 |  |  | 1,027 |  |  | 7 |  |  | 92,517 |  |  | 1,052 |
Totals | 6 |  |  | $ | 37,825 |  |  | $ | 270 |  |  | 10 |  |  | $ | 109,819 |  |  | $ | 4,057 |  |  | 16 |  |  | $ | 147,644 |  |  | $ | 4,327 |
December 31, 2020 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
States and political subdivisions | 1 |  |  | $ | 9,079 |  |  | $ | 1,125 |  |  | — |  |  | $ | — |  |  | $ | — |  |  | 1 |  |  | $ | 9,079 |  |  | $ | 1,125 |
GSE residential CMOs | 3 |  |  | 23,954 |  |  | 1,071 |  |  | — |  |  | — |  |  | — |  |  | 3 |  |  | 23,954 |  |  | 1,071 |
Private label commercial CMOs | 1 |  |  | 4,314 |  |  | 685 |  |  | 10 |  |  | 42,403 |  |  | 1,077 |  |  | 11 |  |  | 46,717 |  |  | 1,762 |
Asset-backed | 2 |  |  | 16,921 |  |  | 12 |  |  | 15 |  |  | 183,161 |  |  | 2,618 |  |  | 17 |  |  | 200,082 |  |  | 2,630 |
Totals | 7 |  |  | $ | 54,268 |  |  | $ | 2,893 |  |  | 25 |  |  | $ | 225,564 |  |  | $ | 3,695 |  |  | 32 |  |  | $ | 279,832 |  |  | $ | 6,588 |

The Company determines whether unrealized losses are temporary in nature in accordance with FASB ASC 320-10, Investments - Overall, (“FASB ASC 320-10”) and FASB ASC 325-40, Investments – Beneficial Interests in Securitized Financial Assets, when applicable. The evaluation is based upon factors such as the creditworthiness of the underlying borrowers, performance of the underlying collateral, if applicable, and the level of credit support in the security structure. Management also evaluates other factors and circumstances that may be indicative of an OTTI condition. This includes, but is not limited to, an evaluation of the type of security, length of time and extent to which the fair value has been less than cost and near-term prospects of the issuer.
FASB ASC 320-10 requires the Company to assess if an OTTI exists by considering whether the Company has the intent to sell the security or it is more likely than not that it will be required to sell the security before recovery. If either of these situations applies, the guidance requires the Company to record an OTTI charge to earnings on debt securities for the difference between the amortized cost basis of the security and the fair value of the security. If neither of these situations applies, the Company is required to assess whether it is expected to recover the entire amortized cost basis of the security. If the Company is not expected to recover the entire amortized cost basis of the security, the guidance requires the Company to bifurcate the identified OTTI into a credit loss component and a component representing loss related to other factors. A discount rate is applied which equals the effective yield of the security. The difference between the present value of the expected flows and the amortized book value is considered a credit loss, which would be recorded through earnings as an OTTI charge. When a market price is not readily available, the market value of the security is determined using the same expected cash flows; the discount rate is a rate the Company determines from the open market and other sources as appropriate for the security. The difference between the market value and the present value of cash flows expected to be collected is recognized in accumulated other comprehensive loss on the unaudited condensed consolidated statements of financial condition.
As of March 31, 2021, the Company had no cumulative OTTI. There were no OTTI charges recognized in earnings as a result of credit losses on investments in the three months ended March 31, 2021 and 2020. During 2020, unrealized losses were substantially higher due to market uncertainty brought about by the COVID-19 pandemic. The sudden and desperate need for liquidity from many institutional pools of capital, combined with the global economic implications of the COVID-19 pandemic, caused significant widening of spreads. Market conditions improved in the second half of 2020 and into 2021 as the uncertainty dissipated with economies re-opening and the distribution of vaccines.
States and Political Subdivisions. The unrealized losses presented in the table above have been caused by a widening of spreads from the time these securities were purchased. Management considers the investment rating, the state of the issuer of the security and other credit support in determining whether the security is OTTI. Because the Company does not intend to sell these securities and it is not more likely than not that the Company will be required to sell them before recovery of their amortized cost basis, which may be maturity, the Company does not consider these securities to be OTTI at March 31, 2021 or December 31, 2020.
GSE Residential CMOs and GSE Residential MBS. The unrealized losses presented in the table above have been caused by a widening of spreads from the time these securities were purchased. The contractual terms of these securities do not permit the issuer to settle the securities at a price less than its par value basis. Because the Company does not intend to sell these securities and it is not more likely than not that the Company will be required to sell them before recovery of their amortized
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cost basis, which may be maturity, the Company does not consider these securities to be OTTI at March 31, 2021 or December 31, 2020.
Asset-backed. The unrealized losses presented in the table above were caused by a widening of spreads from the time the securities were purchased. Management considers the investment rating and other credit support in determining whether a security is OTTI. Because the Company does not intend to sell these securities and it is not more likely than not that the Company will be required to sell them before recovery of their amortized cost basis, which may be maturity, the Company does not consider these securities to be OTTI at March 31, 2021 or December 31, 2020.
The following table summarizes the credit ratings and collateral associated with the Company's investment portfolio, excluding equity securities, at March 31, 2021:

Sector | Portfolio Mix | Amortized Book | Fair Value | Credit Enhancement | AAA | AA | A | BBB | NR | Collateral Type
Unsecured ABS | 1 | % | $ | 5,313 |  | $ | 5,382 |  | 50 | % | — | % | — | % | — | % | — | % | 100 | % | Unsecured Consumer Debt
Student Loan ABS | 3 | % | $ | 10,610 |  | $ | 10,516 |  | 26 | % | — | % | — | % | — | % | — | % | 100 | % | Seasoned Student Loans
Federal Family Education Loan ABS | 44 | % | $ | 178,213 |  | $ | 178,012 |  | 6 | % | 4 | % | 73 | % | 23 | % | — | % | — | % | Federal Family Education Loan (1)
PACE Loan ABS | 1 | % | $ | 4,839 |  | $ | 4,917 |  | 5 | % | 100 | % | — | % | — | % | — | % | — | % | PACE Loans
Non-Agency RMBS | 4 | % | $ | 16,030 |  | $ | 16,502 |  | 37 | % | 100 | % | — | % | — | % | — | % | — | % | Reverse Mortgages (2)
Municipal - General Obligation | 19 | % | $ | 77,342 |  | $ | 81,116 |  |  | 2 | % | 89 | % | 8 | % | — | % | — | % |
Municipal - Revenue | 13 | % | $ | 50,872 |  | $ | 52,557 |  |  | — | % | 61 | % | 19 | % | — | % | 20 | % |
SBA ReRemic | 3 | % | $ | 10,298 |  | $ | 10,277 |  |  | — | % | 100 | % | — | % | — | % | — | % | SBA Guarantee (3)
Agency MBS | 12 | % | $ | 49,185 |  | $ | 48,023 |  |  | — | % | 100 | % | — | % | — | % | — | % | Residential Mortgages (3)
Bank CDs | — | % | $ | 249 |  | $ | 249 |  |  | — | % | — | % | — | % | — | % | 100 | % | FDIC Insured CD
| 100 | % | $ | 402,951 |  | $ | 407,551 |  |  | 7 | % | 72 | % | 14 | % | — | % | 7 | % |
(1) Minimum of 97% guaranteed by U.S. government
(2) Reverse mortgages fund over time, credit enhancement is estimated based on prior experience
(3) 100% guaranteed by U.S. government agencies
Note : Ratings in table are the lowest of the six rating agencies (Standard & Poors, Moody's, Morningstar, DBRS, KBRA and Fitch). Standard & Poors rates U.S. government obligations at AA+

The following table summarizes amortized cost and fair value of investment securities by contractual maturity at March 31, 2021. Expected maturities may differ from contractual maturities if borrowers have the right to call or prepay obligations with or without call or prepayment penalties. Securities not due at a single maturity date are shown separately.

| Amortized Cost |  | Fair Value
Due in one year or less | $ | — |  |  | $ | — |
Due after one year through five years | 249 |  |  | 249 |
Due after five years through ten years | 32,144 |  |  | 34,469 |
Due after ten years | 96,209 |  |  | 99,343 |
CMOs and MBSs | 65,215 |  |  | 64,525 |
Asset-backed | 209,273 |  |  | 209,104 |
| $ | 403,090 |  |  | $ | 407,690 |

The following table summarizes proceeds from sales of investment securities and gross gains and gross losses for the three months ended March 31, 2021 and 2020:

|  |  | Three months ended March 31,
|  |  |  |  | 2021 |  | 2020
Proceeds from sale of investment securities |  |  |  |  | $ | 75,736 |  |  | $ | — |
Gross gains |  |  |  |  | 1,351 |  |  | — |
Gross losses |  |  |  |  | 1,206 |  |  | 40 |

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During the three months ended March 31, 2021, net investment security gains of $145 thousand were recorded from security sales, compared to a loss of $40 thousand recorded to adjust an equity security to market value for the three months ended March 31, 2020. During the three months ended March 31, 2021, 14 securities with a principal balance of $75.6 million were sold for proceeds of $75.7 million. There were no sales of investment securities during the three months ended March 31, 2020. Investment securities with a fair value of $301.6 million and $398.7 million at March 31, 2021 and December 31, 2020, respectively, were pledged to secure public funds and for other purposes as required or permitted by law.
NOTE 3. LOANS AND ALLOWANCE FOR LOAN LOSSES
The Company’s loan portfolio is grouped into classes to allow management to monitor the performance by the borrower and to monitor the yield on the portfolio. Consistent with ASU 2010-20, Disclosures about the Credit Quality of Financing Receivables and the Allowance for Loan Losses, the segments are further broken down into classes to allow for differing risk characteristics within a segment.
The risks associated with lending activities differ among the various loan classes and are subject to the impact of changes in interest rates, market conditions of collateral securing the loans, and general economic conditions. All of these factors may adversely impact both the borrower’s ability to repay its loans and associated collateral.
The Company has various types of commercial real estate loans, which have differing levels of credit risk. Owner occupied commercial real estate loans are generally dependent upon the successful operation of the borrower’s business, with the cash flows generated from the business being the primary source of repayment of the loan. If the business suffers a downturn in sales or profitability, the borrower’s ability to repay the loan could be in jeopardy.
Non-owner occupied and multi-family commercial real estate loans and non-owner occupied residential loans present a different credit risk to the Company than owner occupied commercial real estate loans, as the repayment of the loan is dependent upon the borrower’s ability to generate a sufficient level of occupancy to produce rental income that exceeds debt service requirements and operating expenses. Lower occupancy or lease rates may result in a reduction in cash flows, which hinders the ability of the borrower to meet debt service requirements, and may result in lower collateral values. The Company generally recognizes that greater risk is inherent in these credit relationships as compared to owner occupied loans mentioned above.
Acquisition and development loans consist of 1-4 family residential construction and commercial and land development loans. The risk of loss on these loans is largely dependent on the Company’s ability to assess the property’s value at the completion of the project, which should exceed the property’s construction costs. During the construction phase, a number of factors could potentially negatively impact the collateral value, including cost overruns, delays in completing the project, competition, and real estate market conditions, which may change based on the supply of similar properties in the area. In the event the collateral value at the completion of the project is not sufficient to cover the outstanding loan balance, the Company must rely upon other repayment sources, if any, including the guarantors of the project or other collateral securing the loan.
Commercial and industrial loans include advances to local and regional businesses for general commercial purposes and include permanent and short-term working capital, machinery and equipment financing, and may be either in the form of lines of credit or term loans. Although commercial and industrial loans may be unsecured to our highest-rated borrowers, the majority of these loans are secured by the borrower’s accounts receivable, inventory and machinery and equipment. In a significant number of these loans, the collateral also includes the business real estate or the business owner’s personal real estate or assets. Commercial and industrial loans present credit exposure to the Company, as they are more susceptible to risk of loss during a downturn in the economy as borrowers may have greater difficulty in meeting their debt service requirements and the value of the collateral may decline. The Company attempts to mitigate this risk through its underwriting standards, including evaluating the creditworthiness of the borrower and, to the extent available, credit ratings on the business. Additionally, monitoring of the loans through annual renewals and meetings with the borrowers are typical. However, these procedures cannot eliminate the risk of loss associated with commercial and industrial lending. At March 31, 2021 and December 31, 2020, commercial and industrial loans include $504.3 million and $403.3 million, respectively, of loans, net of deferred fees and costs, originated through the U.S. Small Business Administration Paycheck Protection Program ("SBA PPP").
Municipal loans consist of extensions of credit to municipalities and school districts within the Company’s market area. These loans generally present a lower risk than commercial and industrial loans, as they are generally secured by the municipality’s full taxing authority, by revenue obligations, or by its ability to raise assessments on its customers for a specific utility.
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The Company originates loans to its retail customers, including fixed-rate and adjustable first lien mortgage loans, with the underlying 1-4 family owner occupied residential property securing the loan. The Company’s risk exposure is minimized in these types of loans through the evaluation of the creditworthiness of the borrower, including credit scores and debt-to-income ratios, and underwriting standards, which limit the loan-to-value ratio to generally no more than 80% upon loan origination, unless the borrower obtains private mortgage insurance.
Home equity loans, including term loans and lines of credit, present a slightly higher risk to the Company than 1-4 family first liens, as these loans can be first or second liens on 1-4 family owner occupied residential property, but can have loan-to-value ratios of no greater than 90% of the value of the real estate taken as collateral. The creditworthiness of the borrower is also considered, including credit scores and debt-to-income ratios.
Installment and other loans’ credit risk are mitigated through prudent underwriting standards, including evaluation of the creditworthiness of the borrower through credit scores and debt-to-income ratios and, if secured, the collateral value of the assets. These loans can be unsecured or secured by assets the value of which may depreciate quickly or may fluctuate, and may present a greater risk to the Company than 1-4 family residential loans.
On March 27, 2020, the Coronavirus Aid, Relief and Economic Security (“CARES”) Act was enacted. The CARES Act established the SBA PPP. The SBA PPP is intended to provide economic relief to small businesses nationwide adversely impacted under the COVID-19 Emergency Declaration issued on March 13, 2020. The SBA PPP, which began on April 3, 2020, provides small businesses with funds to cover up to 24 weeks of payroll costs and other expenses, including benefits. It also provides for forgiveness of up to the full principal amount of qualifying loans. Through two rounds of PPP funding in 2020, the Bank closed and funded almost 3,200 loans for a total gross loan amount of $467.7 million. These loans resulted in net processing fees of $13.5 million to be recognized through net interest income over the life of the loans, which is between two and five years. A third round of PPP funding was authorized in December 2020. The Bank closed and funded almost 2,400 PPP loans in this round for a total loan amount of $183.6 million in the three months ended March 31, 2021. These loans resulted in net processing fees of $9.5 million to be recognized through net interest income over the five-year life of the loans. During the three months ended March 31, 2021, the Company recognized $3.3 million of net deferred SBA PPP fees, included in interest income on loans on the unaudited condensed consolidated statements of income. At March 31, 2021, the Bank had $12.6 million of unrecognized SBA PPP net deferred fees. The timing of the recognition of these fees is dependent upon the loan forgiveness process established by the SBA. The Bank continues to closely monitor the SBA guidance regarding this process. The Bank has implemented the SBA's streamlined forgiveness approval process, which has improved the forgiveness process for both borrowers and lenders. As these loans are 100% guaranteed by the SBA, there is no associated allowance for loan losses at March 31, 2021.
In an effort to assist clients that were negatively impacted by the COVID-19 pandemic, the Bank offered various mitigation options, including a loan payment deferral program. Under this program, most commercial deferrals were for a 90-day period, while most consumer deferrals were for a 180-day period. Commercial and consumer deferrals totaled $6.0 million and $1.6 million, respectively, at March 31, 2021 and $15.7 million and $2.5 million, respectively, at December 31, 2020. In accordance with the revised Interagency Statement on Loan Modifications by Financial Institutions Working with Customers Affected by the Coronaviru s issued by the federal bank regulatory agencies on April 7, 2020, these deferrals are exempt from TDR status as they meet the specified requirements.
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The following table presents the loan portfolio by segment and class, excluding residential mortgage LHFS, at March 31, 2021 and December 31, 2020:

| March 31, 2021 |  | December 31, 2020
Commercial real estate: |  |  |
Owner occupied | $ | 177,934 |  |  | $ | 174,908 |
Non-owner occupied | 415,219 |  |  | 409,567 |
Multi-family | 111,757 |  |  | 113,635 |
Non-owner occupied residential | 101,381 |  |  | 114,505 |
Acquisition and development: |  |  |
1-4 family residential construction | 12,138 |  |  | 9,486 |
Commercial and land development | 45,229 |  |  | 51,826 |
Commercial and industrial (1) | 750,831 |  |  | 647,368 |
Municipal | 19,238 |  |  | 20,523 |
Residential mortgage: |  |  |
First lien | 225,247 |  |  | 244,321 |
Home equity - term | 9,183 |  |  | 10,169 |
Home equity - lines of credit | 153,169 |  |  | 157,021 |
Installment and other loans | 23,695 |  |  | 26,361 |
Total loans | $ | 2,045,021 |  |  | $ | 1,979,690 |

(1) This balance includes $504.3 million and $403.3 million of SBA PPP loans, net of deferred fees and costs, at March 31, 2021 and December 31, 2020, respectively.
In order to monitor ongoing risk associated with its loan portfolio and specific loans within the segments, management uses an internal grading system. The first several rating categories, representing the lowest risk to the Bank, are combined and given a “Pass” rating. Management generally follows regulatory definitions in assigning criticized ratings to loans, including "Special Mention," "Substandard," "Doubtful" or "Loss." The Special Mention category includes loans that have potential weaknesses that may, if not monitored or corrected, weaken the asset or inadequately protect the Bank's position at some future date. These assets pose elevated risk, but their weakness does not yet justify a more severe, or classified rating. Substandard loans are classified as they have a well-defined weakness, or weaknesses that jeopardize liquidation of the debt. These loans are characterized by the distinct possibility that the Bank will sustain some loss if the deficiencies are not corrected. Substandard loans include loans that management has determined not to be impaired, as well as loans considered to be impaired. A Doubtful loan has a high probability of total or substantial loss, but because of specific pending events that may strengthen the asset, its classification as Loss is deferred. Loss loans are considered uncollectible, as the borrowers are often in bankruptcy, have suspended debt repayments, or have ceased business operations. Once a loan is classified as Loss, there is little prospect of collecting the loan’s principal or interest and it is charged-off.
The Company has a loan review policy and program which is designed to identify and monitor risk in the lending function. The Management ERM Committee, comprised of executive officers and loan department personnel, is charged with the oversight of overall credit quality and risk exposure of the Company's loan portfolio. This includes the monitoring of the lending activities of all Company personnel with respect to underwriting and processing new loans and the timely follow-up and corrective action for loans showing signs of deterioration in quality. A loan review program provides the Company with an independent review of the commercial loan portfolio on an ongoing basis. Generally, consumer and residential mortgage loans are included in the Pass categories unless a specific action, such as extended delinquencies, bankruptcy, repossession or death of the borrower occurs, which heightens awareness as to a possible credit event.
Internal loan reviews are completed annually on all commercial relationships with a committed loan balance in excess of $1.0 million, which includes confirmation of risk rating by an independent credit officer. In addition, all commercial relationships greater than $500 thousand rated Substandard, Doubtful or Loss are reviewed quarterly and corresponding risk ratings are reaffirmed by the Company's Problem Loan Committee, with subsequent reporting to the Management ERM Committee and the Board of Directors.
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The following table summarizes the Company’s loan portfolio ratings based on its internal risk rating system at March 31, 2021 and December 31, 2020:

| Pass |  | Special Mention |  | Non-Impaired Substandard |  | Impaired - Substandard |  | Doubtful |  | PCI Loans |  | Total
March 31, 2021 |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial real estate: |  |  |  |  |  |  |  |  |  |  |  |  |
Owner occupied | $ | 151,583 |  |  | $ | 11,555 |  |  | $ | 8,380 |  |  | $ | 3,994 |  |  | $ | — |  |  | $ | 2,422 |  |  | $ | 177,934 |
Non-owner occupied | 357,871 |  |  | 57,023 |  |  | — |  |  | — |  |  | — |  |  | 325 |  |  | 415,219 |
Multi-family | 91,067 |  |  | 20,057 |  |  | 633 |  |  | — |  |  | — |  |  | — |  |  | 111,757 |
Non-owner occupied residential | 95,379 |  |  | 3,274 |  |  | 1,232 |  |  | 262 |  |  | — |  |  | 1,234 |  |  | 101,381 |
Acquisition and development: |  |  |  |  |  |  |  |  |  |  |  |  |
1-4 family residential construction | 12,138 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 12,138 |
Commercial and land development | 44,066 |  |  | 647 |  |  | 516 |  |  | — |  |  | — |  |  | — |  |  | 45,229 |
Commercial and industrial | 728,962 |  |  | 10,500 |  |  | 5,649 |  |  | 3,378 |  |  | — |  |  | 2,342 |  |  | 750,831 |
Municipal | 19,238 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 19,238 |
Residential mortgage: |  |  |  |  |  |  |  |  |  |  |  |  |
First lien | 217,542 |  |  | — |  |  | — |  |  | 2,560 |  |  | — |  |  | 5,145 |  |  | 225,247 |
Home equity - term | 9,086 |  |  | — |  |  | 61 |  |  | 18 |  |  | — |  |  | 18 |  |  | 9,183 |
Home equity - lines of credit | 152,443 |  |  | 91 |  |  | 54 |  |  | 581 |  |  | — |  |  | — |  |  | 153,169 |
Installment and other loans | 23,617 |  |  | — |  |  | — |  |  | 23 |  |  | — |  |  | 55 |  |  | 23,695 |
| $ | 1,902,992 |  |  | $ | 103,147 |  |  | $ | 16,525 |  |  | $ | 10,816 |  |  | $ | — |  |  | $ | 11,541 |  |  | $ | 2,045,021 |
December 31, 2020 |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial real estate: |  |  |  |  |  |  |  |  |  |  |  |  |
Owner occupied | $ | 148,846 |  |  | $ | 12,491 |  |  | $ | 7,855 |  |  | $ | 3,260 |  |  | $ | — |  |  | $ | 2,456 |  |  | $ | 174,908 |
Non-owner occupied | 351,860 |  |  | 57,378 |  |  | — |  |  | — |  |  | — |  |  | 329 |  |  | 409,567 |
Multi-family | 92,769 |  |  | 20,224 |  |  | 642 |  |  | — |  |  | — |  |  | — |  |  | 113,635 |
Non-owner occupied residential | 107,557 |  |  | 3,948 |  |  | 1,422 |  |  | 268 |  |  | — |  |  | 1,310 |  |  | 114,505 |
Acquisition and development: |  |  |  |  |  |  |  |  |  |  |  |  |
1-4 family residential construction | 9,101 |  |  | 385 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 9,486 |
Commercial and land development | 49,832 |  |  | 655 |  |  | 525 |  |  | 814 |  |  | — |  |  | — |  |  | 51,826 |
Commercial and industrial | 617,213 |  |  | 17,561 |  |  | 6,118 |  |  | 3,639 |  |  | — |  |  | 2,837 |  |  | 647,368 |
Municipal | 20,523 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 20,523 |
Residential mortgage: |  |  |  |  |  |  |  |  |  |  |  |  |
First lien | 236,381 |  |  | — |  |  | — |  |  | 2,628 |  |  | — |  |  | 5,312 |  |  | 244,321 |
Home equity - term | 10,076 |  |  | — |  |  | 64 |  |  | 10 |  |  | — |  |  | 19 |  |  | 10,169 |
Home equity - lines of credit | 156,264 |  |  | 95 |  |  | 54 |  |  | 608 |  |  | — |  |  | — |  |  | 157,021 |
Installment and other loans | 26,283 |  |  | — |  |  | — |  |  | 17 |  |  | — |  |  | 61 |  |  | 26,361 |
| $ | 1,826,705 |  |  | $ | 112,737 |  |  | $ | 16,680 |  |  | $ | 11,244 |  |  | $ | — |  |  | $ | 12,324 |  |  | $ | 1,979,690 |

For commercial real estate, acquisition and development and commercial and industrial loans, a loan is considered impaired when, based on current information and events, it is probable that the Company will be unable to collect the scheduled payments of principal or interest when due according to the contractual terms of the loan agreement. Factors considered by
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management in determining impairment include payment status, collateral value, and the probability of collecting scheduled principal and interest payments when due. Loans that experience insignificant payment delays and payment shortfalls generally are not classified as impaired. Generally, loans that are more than 90 days past due are deemed impaired. Management determines the significance of payment delays and payment shortfalls on a case-by-case basis, taking into consideration all of the circumstances surrounding the loan and the borrower, including the length of the delay, the reasons for the delay, the borrower’s prior payment record, and the amount of the shortfall in relation to the principal and interest owed to determine if the loan should be placed on nonaccrual status. Nonaccrual loans in the commercial and commercial real estate portfolios and any TDRs are, by definition, deemed to be impaired. Impairment is measured on a loan-by-loan basis for commercial, construction and restructured loans by either the present value of the expected future cash flows discounted at the loan’s effective interest rate, the loan’s obtainable market price, or the fair value of the collateral if the loan is collateral dependent. A loan is collateral dependent if the repayment of the loan is expected to be provided solely by the underlying collateral. For loans that are deemed to be impaired for extended periods of time, periodic updates on fair values are obtained, which may include updated appraisals. Updated fair values are incorporated into the impairment analysis in the next reporting period.
Loan charge-offs, which may include partial charge-offs, are taken on an impaired loan that is collateral dependent if the loan’s carrying balance exceeds its collateral’s appraised value, the loan has been identified as uncollectible, and it is deemed to be a confirmed loss. Typically, impaired loans with a charge-off or partial charge-off will continue to be considered impaired, unless the note is split into two, and management expects the performing note to continue to perform and is adequately secured. The second, or non-performing note, would be charged-off. Generally, an impaired loan with a partial charge-off may continue to have an impairment reserve on it after the partial charge-off, if factors warrant.
At March 31, 2021 and December 31, 2020, nearly all of the Company’s loan impairments were measured based on the estimated fair value of the collateral securing the loan, except for TDRs. By definition, TDRs are considered impaired. All TDR impairment analyses are initially based on discounted cash flows for those loans. For real estate loans, collateral generally consists of commercial real estate, but in the case of commercial and industrial loans, it could also consist of accounts receivable, inventory, equipment or other business assets. Commercial and industrial loans may also have real estate collateral.
Updated appraisals are generally required every 18 months for classified commercial loans in excess of $250 thousand. The “as is" value provided in the appraisal is often used as the fair value of the collateral in determining impairment, unless circumstances, such as subsequent improvements, approvals, or other circumstances, dictate that another value than that provided by the appraiser is more appropriate.
Generally, impaired commercial loans secured by real estate, other than performing TDRs, are measured at fair value using certified real estate appraisals that had been completed within the last 18 months. Appraised values are discounted for estimated costs to sell the property and other selling considerations to arrive at the property’s fair value. In those situations in which it is determined an updated appraisal is not required for loans individually evaluated for impairment, fair values are based on either an existing appraisal or a discounted cash flow analysis as determined by management. The approaches are discussed below:
•Existing appraisal – if the existing appraisal provides a strong loan-to-value ratio (generally 70% or lower) and, after consideration of market conditions and knowledge of the property and area, it is determined by the Credit Administration staff that there has not been a significant deterioration in the collateral value, the existing certified appraised value may be used. Discounts to the appraised value, as deemed appropriate for selling costs, are factored into the fair value.
•Discounted cash flows – in limited cases, discounted cash flows may be used on projects in which the collateral is liquidated to reduce the borrowings outstanding, and is used to validate collateral values derived from other approaches.
Collateral on certain impaired loans is not limited to real estate, and may consist of accounts receivable, inventory, equipment or other business assets. Estimated fair values are determined based on borrowers’ financial statements, inventory ledgers, accounts receivable aging or appraisals from individuals with knowledge in the business. Stated balances are generally discounted for the age of the financial information or the quality of the assets. In determining fair value, liquidation discounts are applied to this collateral based on existing loan evaluation policies.
The Company distinguishes substandard loans on both an impaired and non-impaired basis, as it places less emphasis on a loan’s classification, and increased reliance on whether the loan was performing in accordance with the contractual terms. A substandard classification does not automatically meet the definition of impaired. Loss potential, while existing in the aggregate amount of substandard loans, does not have to exist in individual extensions of credit classified as substandard. As a result, the Company’s methodology includes an evaluation of certain accruing commercial real estate, acquisition and development, and commercial and industrial loans rated substandard to be collectively evaluated for impairment. Although the Company believes
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these loans meet the definition of substandard, they are generally performing and management has concluded that it is likely the Company will be able to collect the scheduled payments of principal and interest when due according to the contractual terms of the loan agreement.
Larger groups of smaller balance homogeneous loans are collectively evaluated for impairment. Generally, the Company does not separately identify individual consumer and residential loans for impairment disclosures, unless such loans are the subject of a restructuring agreement due to financial difficulties of the borrower.
The following table, which excludes PCI loans, summarizes impaired loans by segment and class, segregated by those for which a specific allowance was required and those for which a specific allowance was not required at March 31, 2021 and December 31, 2020. The recorded investment in loans excludes accrued interest receivable due to insignificance. Related allowances established generally pertain to those loans in which loan forbearance agreements were in the process of being negotiated or updated appraisals were pending, and any partial charge-off will be recorded when final information is received.

| Impaired Loans with a Specific Allowance |  | Impaired Loans with No Specific Allowance
| Recorded Investment (Book Balance) |  | Unpaid Principal Balance (Legal Balance) |  | Related Allowance |  | Recorded Investment (Book Balance) |  | Unpaid Principal Balance (Legal Balance)
March 31, 2021 |  |  |  |  |  |  |  |  |
Commercial real estate: |  |  |  |  |  |  |  |  |
Owner-occupied | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | 3,994 |  |  | $ | 4,950 |
Non-owner occupied residential | — |  |  | — |  |  | — |  |  | 262 |  |  | 390 |
Commercial and industrial | — |  |  | — |  |  | — |  |  | 3,378 |  |  | 4,032 |
Residential mortgage: |  |  |  |  |  |  |  |  |
First lien | 407 |  |  | 407 |  |  | 31 |  |  | 2,153 |  |  | 3,213 |
Home equity—term | — |  |  | — |  |  | — |  |  | 18 |  |  | 24 |
Home equity—lines of credit | — |  |  | — |  |  | — |  |  | 581 |  |  | 811 |
Installment and other loans | — |  |  | — |  |  | — |  |  | 23 |  |  | 24 |
| $ | 407 |  |  | $ | 407 |  |  | $ | 31 |  |  | $ | 10,409 |  |  | $ | 13,444 |
December 31, 2020 |  |  |  |  |  |  |  |  |
Commercial real estate: |  |  |  |  |  |  |  |  |
Owner-occupied | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | 3,260 |  |  | $ | 4,091 |
Non-owner occupied residential | — |  |  | — |  |  | — |  |  | 268 |  |  | 393 |
Acquisition and development: |  |  |  |  |  |  |  |  |
Commercial and land development | — |  |  | — |  |  | — |  |  | 814 |  |  | 875 |
Commercial and industrial | — |  |  | — |  |  | — |  |  | 3,639 |  |  | 4,269 |
Residential mortgage: |  |  |  |  |  |  |  |  |
First lien | 424 |  |  | 508 |  |  | 33 |  |  | 2,204 |  |  | 3,264 |
Home equity—term | — |  |  | — |  |  | — |  |  | 10 |  |  | 13 |
Home equity—lines of credit | — |  |  | — |  |  | — |  |  | 608 |  |  | 832 |
Installment and other loans | — |  |  | — |  |  | — |  |  | 17 |  |  | 18 |
| $ | 424 |  |  | $ | 508 |  |  | $ | 33 |  |  | $ | 10,820 |  |  | $ | 13,755 |

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The following table, which excludes accruing PCI loans, summarizes the average recorded investment in impaired loans and related recognized interest income for the three months ended March 31, 2021 and 2020:

| 2021 |  | 2020
| Average Impaired Balance |  | Interest Income Recognized |  | Average Impaired Balance |  | Interest Income Recognized
Three Months Ended March 31, |  |  |  |  |  |  |
Commercial real estate: |  |  |  |  |  |  |
Owner occupied | $ | 3,448 |  |  | $ | 1 |  |  | $ | 5,234 |  |  | $ | 1 |
Multi-family | 19 |  |  | — |  |  | 341 |  |  | — |
Non-owner occupied residential | 267 |  |  | — |  |  | 257 |  |  | — |
Acquisition and development: |  |  |  |  |  |  |
Commercial and land development | 614 |  |  | — |  |  | 209 |  |  | — |
Commercial and industrial | 2,878 |  |  | — |  |  | 1,313 |  |  | — |
Residential mortgage: |  |  |  |  |  |  |
First lien | 2,636 |  |  | 11 |  |  | 2,400 |  |  | 12 |
Home equity - term | 12 |  |  | — |  |  | 12 |  |  | — |
Home equity - lines of credit | 616 |  |  | — |  |  | 726 |  |  | — |
Installment and other loans | 15 |  |  | — |  |  | 46 |  |  | — |
| $ | 10,505 |  |  | $ | 12 |  |  | $ | 10,538 |  |  | $ | 13 |

The following table presents impaired loans that are TDRs, with the recorded investment at March 31, 2021 and December 31, 2020:

| March 31, 2021 |  | December 31, 2020
| Number of Contracts |  | Recorded Investment |  | Number of Contracts |  | Recorded Investment
Accruing: |  |  |  |  |  |  |
Commercial real estate: |  |  |  |  |  |  |
Owner occupied | 1 |  |  | $ | 27 |  |  | 1 |  |  | $ | 28 |
Residential mortgage: |  |  |  |  |  |  |
First lien | 9 |  |  | 888 |  |  | 9 |  |  | 898 |
Home equity - lines of credit | 1 |  |  | 6 |  |  | 1 |  |  | 8 |
| 11 |  |  | 921 |  |  | 11 |  |  | 934 |
Nonaccruing: |  |  |  |  |  |  |
Residential mortgage: |  |  |  |  |  |  |
First lien | 5 |  |  | 311 |  |  | 5 |  |  | 320 |
| 5 |  |  | 311 |  |  | 5 |  |  | 320 |
| 16 |  |  | $ | 1,232 |  |  | 16 |  |  | $ | 1,254 |

There were no new TDR's for the three months ended March 31, 2021 or 2020.
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Management further monitors the performance and credit quality of the loan portfolio by analyzing the length of time a portfolio is past due, by aggregating loans based on its delinquencies. The following table presents the classes of loan portfolio summarized by aging categories of performing loans and nonaccrual loans at March 31, 2021 and December 31, 2020:

|  |  | Days Past Due |  |  |  |  |  |
| Current |  | 30-59 |  | 60-89 |  | 90+ (still accruing) |  | Total Past Due |  | Non- Accrual |  | Total Loans
March 31, 2021 |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial real estate: |  |  |  |  |  |  |  |  |  |  |  |  |
Owner occupied | $ | 171,501 |  |  | $ | 44 |  |  | $ | — |  |  | $ | — |  |  | $ | 44 |  |  | $ | 3,967 |  |  | $ | 175,512 |
Non-owner occupied | 413,243 |  |  | 1,651 |  |  | — |  |  | — |  |  | 1,651 |  |  | — |  |  | 414,894 |
Multi-family | 111,757 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 111,757 |
Non-owner occupied residential | 99,545 |  |  | 340 |  |  | — |  |  | — |  |  | 340 |  |  | 262 |  |  | 100,147 |
Acquisition and development: |  |  |  |  |  |  |  |  |  |  |  |  |
1-4 family residential construction | 12,138 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 12,138 |
Commercial and land development | 45,175 |  |  | 54 |  |  | — |  |  | — |  |  | 54 |  |  | — |  |  | 45,229 |
Commercial and industrial | 744,990 |  |  | 39 |  |  | 65 |  |  | 17 |  |  | 121 |  |  | 3,378 |  |  | 748,489 |
Municipal | 19,238 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 19,238 |
Residential mortgage: |  |  |  |  |  |  |  |  |  |  |  |  |
First lien | 214,318 |  |  | 3,939 |  |  | 173 |  |  | — |  |  | 4,112 |  |  | 1,672 |  |  | 220,102 |
Home equity - term | 9,143 |  |  | 4 |  |  | — |  |  | — |  |  | 4 |  |  | 18 |  |  | 9,165 |
Home equity - lines of credit | 151,964 |  |  | 630 |  |  | — |  |  | — |  |  | 630 |  |  | 575 |  |  | 153,169 |
Installment and other loans | 23,413 |  |  | 151 |  |  | 53 |  |  | — |  |  | 204 |  |  | 23 |  |  | 23,640 |
Subtotal | 2,016,425 |  |  | 6,852 |  |  | 291 |  |  | 17 |  |  | 7,160 |  |  | 9,895 |  |  | 2,033,480 |
Loans acquired with credit deterioration: |  |  |  |  |  |  |  |  |  |  |  |
Commercial real estate: |  |  |  |  |  |  |  |  |  |  |  |  |
Owner occupied | 2,422 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 2,422 |
Non-owner occupied | 325 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 325 |
Non-owner occupied residential | 1,091 |  |  | — |  |  | — |  |  | 143 |  |  | 143 |  |  | — |  |  | 1,234 |
Commercial and industrial | 2,342 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 2,342 |
Residential mortgage: |  |  |  |  |  |  |  |  |  |  |  |  |
First lien | 4,745 |  |  | 346 |  |  | 18 |  |  | 36 |  |  | 400 |  |  | — |  |  | 5,145 |
Home equity - term | 18 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 18 |
Installment and other loans | 52 |  |  | 3 |  |  | — |  |  | — |  |  | 3 |  |  | — |  |  | 55 |
Subtotal | 10,995 |  |  | 349 |  |  | 18 |  |  | 179 |  |  | 546 |  |  | — |  |  | 11,541 |
| $ | 2,027,420 |  |  | $ | 7,201 |  |  | $ | 309 |  |  | $ | 196 |  |  | $ | 7,706 |  |  | $ | 9,895 |  |  | $ | 2,045,021 |

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|  |  | Days Past Due |  |  |  |  |  |
| Current |  | 30-59 |  | 60-89 |  | 90+ (still accruing) |  | Total Past Due |  | Non- Accrual |  | Total Loans
December 31, 2020 |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial real estate: |  |  |  |  |  |  |  |  |  |  |  |  |
Owner occupied | $ | 168,262 |  |  | $ | 958 |  |  | $ | — |  |  | $ | — |  |  | $ | 958 |  |  | $ | 3,232 |  |  | $ | 172,452 |
Non-owner occupied | 409,130 |  |  | 108 |  |  | — |  |  | — |  |  | 108 |  |  | — |  |  | 409,238 |
Multi-family | 113,635 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 113,635 |
Non-owner occupied residential | 112,443 |  |  | 484 |  |  | — |  |  | — |  |  | 484 |  |  | 268 |  |  | 113,195 |
Acquisition and development: |  |  |  |  |  |  |  |  |  |  |  |  |
1-4 family residential construction | 9,486 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 9,486 |
Commercial and land development | 50,922 |  |  | 32 |  |  | 58 |  |  | — |  |  | 90 |  |  | 814 |  |  | 51,826 |
Commercial and industrial | 640,573 |  |  | 9 |  |  | 310 |  |  | — |  |  | 319 |  |  | 3,639 |  |  | 644,531 |
Municipal | 19,677 |  |  | 846 |  |  | — |  |  | — |  |  | 846 |  |  | — |  |  | 20,523 |
Residential mortgage: |  |  |  |  |  |  |  |  |  |  |  |  |
First lien | 230,903 |  |  | 5,758 |  |  | 535 |  |  | 83 |  |  | 6,376 |  |  | 1,730 |  |  | 239,009 |
Home equity - term | 10,099 |  |  | 40 |  |  | — |  |  | 1 |  |  | 41 |  |  | 10 |  |  | 10,150 |
Home equity - lines of credit | 156,153 |  |  | 268 |  |  | — |  |  | — |  |  | 268 |  |  | 600 |  |  | 157,021 |
Installment and other loans | 26,052 |  |  | 168 |  |  | 49 |  |  | 14 |  |  | 231 |  |  | 17 |  |  | 26,300 |
Subtotal | 1,947,335 |  |  | 8,671 |  |  | 952 |  |  | 98 |  |  | 9,721 |  |  | 10,310 |  |  | 1,967,366 |
Loans acquired with credit deterioration: |  |  |  |  |  |  |  |  |  |  |  |
Commercial real estate: |  |  |  |  |  |  |  |  |  |  |  |  |
Owner occupied | 2,456 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 2,456 |
Non-owner occupied | 329 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 329 |
Non-owner occupied residential | 1,161 |  |  | — |  |  | — |  |  | 149 |  |  | 149 |  |  | — |  |  | 1,310 |
Commercial and industrial | 2,837 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 2,837 |
Residential mortgage: |  |  |  |  |  |  |  |  |  |  |  |  |
First lien | 4,341 |  |  | 655 |  |  | 9 |  |  | 307 |  |  | 971 |  |  | — |  |  | 5,312 |
Home equity - term | 19 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 19 |
Installment and other loans | 57 |  |  | 4 |  |  | — |  |  | — |  |  | 4 |  |  | — |  |  | 61 |
Subtotal | 11,200 |  |  | 659 |  |  | 9 |  |  | 456 |  |  | 1,124 |  |  | — |  |  | 12,324 |
| $ | 1,958,535 |  |  | $ | 9,330 |  |  | $ | 961 |  |  | $ | 554 |  |  | $ | 10,845 |  |  | $ | 10,310 |  |  | $ | 1,979,690 |

The Company maintains its ALL at a level management believes adequate for probable incurred credit losses. The ALL is established and maintained through a provision for loan losses charged to earnings. On a quarterly basis, management assesses the adequacy of the ALL utilizing a defined methodology, which considers specific credit evaluation of impaired loans as discussed above, historical loan loss experience, and qualitative factors. Management believes its approach properly addresses relevant accounting guidance for loans individually identified as impaired and for loans collectively evaluated for impairment, and other bank regulatory guidance.
In connection with its quarterly evaluation of the adequacy of the ALL, management reviews its methodology to determine if it properly addresses the current risk in the loan portfolio. For each loan class, general allowances based on quantitative factors, principally historical loss trends, are provided for loans that are collectively evaluated for impairment. An adjustment to historical loss factors may be incorporated for delinquency and other potential risk not elsewhere defined within the ALL methodology.
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In addition to this quantitative analysis, adjustments to the ALL requirements are allocated on loans collectively evaluated for impairment based on additional qualitative factors, including:
Nature and Volume of Loans – including loan growth in the current and subsequent quarters based on the Company’s targeted growth and strategic plan, coupled with the types of loans booked based on risk management and credit culture; the number of exceptions to loan policy; and supervisory loan to value exceptions.
Concentrations of Credit and Changes within Credit Concentrations – including the composition of the Company’s overall portfolio makeup and management's evaluation related to concentration risk management and the inherent risk associated with the concentrations identified.
Underwriting Standards and Recovery Practices – including changes to underwriting standards and perceived impact on anticipated losses; trends in the number of exceptions to loan policy; supervisory loan to value exceptions; and administration of loan recovery practices.
Delinquency Trends – including delinquency percentages noted in the portfolio relative to economic conditions; severity of the delinquencies; and whether the ratios are trending upwards or downwards.
Classified Loans Trends – including internal loan ratings of the portfolio; severity of the ratings; whether the loan segment’s ratings show a more favorable or less favorable trend; and underlying market conditions and impact on the collateral values securing the loans.
Experience, Ability and Depth of Management/Lending staff – including the years’ experience of senior and middle management and the lending staff; turnover of the staff; and instances of repeat criticisms of ratings.
Quality of Loan Review – including the years of experience of the loan review staff; in-house versus outsourced provider of review; turnover of staff and the perceived quality of their work in relation to other external information.
National and Local Economic Conditions – including trends in the consumer price index, unemployment rates, the housing price index, housing statistics compared to the prior year, bankruptcy rates, regulatory and legal environment risks and competition. During the year ended March 31, 2021, this factor was increased for the commercial and consumer portfolios to account for the negative economic impact of the COVID-19 pandemic.
COVID-19 – during the year ended December 31, 2020, a qualitative allocation was implemented associated with the potential impact of the COVID-19 pandemic on the Company's commercial loan portfolio. The factor assumes downgrades of loans which were granted deferrals or forbearances based upon identified hardships resulting from the economic shutdown driven by the pandemic. The qualitative reserve on these loans will be reduced over time as sustained performance is demonstrated after the loans are removed from deferral status or the forbearance period has ended.
The following table presents the activity in the ALL for the three months ended March 31, 2021 and 2020:

| Commercial |  | Consumer |  |  |  |
| Commercial Real Estate |  | Acquisition and Development |  | Commercial and Industrial |  | Municipal |  | Total |  | Residential Mortgage |  | Installment and Other |  | Total |  | Unallocated |  | Total
Three Months Ended |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
March 31, 2021 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Balance, beginning of period | $ | 11,151 |  |  | $ | 1,114 |  |  | $ | 3,942 |  |  | $ | 40 |  |  | $ | 16,247 |  |  | $ | 3,362 |  |  | $ | 324 |  |  | $ | 3,686 |  |  | $ | 218 |  |  | $ | 20,151 |
Provision for loan losses | (494) |  |  | (69) |  |  | (54) |  |  | (2) |  |  | (619) |  |  | (289) |  |  | (106) |  |  | (395) |  |  | 14 |  |  | (1,000) |
Charge-offs | — |  |  | — |  |  | (454) |  |  | — |  |  | (454) |  |  | (21) |  |  | (20) |  |  | (41) |  |  | — |  |  | (495) |
Recoveries | 14 |  |  | 1 |  |  | 280 |  |  | — |  |  | 295 |  |  | 6 |  |  | 10 |  |  | 16 |  |  | — |  |  | 311 |
Balance, end of period | $ | 10,671 |  |  | $ | 1,046 |  |  | $ | 3,714 |  |  | $ | 38 |  |  | $ | 15,469 |  |  | $ | 3,058 |  |  | $ | 208 |  |  | $ | 3,266 |  |  | $ | 232 |  |  | $ | 18,967 |
March 31, 2020 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Balance, beginning of period | $ | 7,634 |  |  | $ | 959 |  |  | $ | 2,356 |  |  | $ | 100 |  |  | $ | 11,049 |  |  | $ | 3,147 |  |  | $ | 319 |  |  | $ | 3,466 |  |  | $ | 140 |  |  | $ | 14,655 |
Provision for loan losses | 383 |  |  | 71 |  |  | 322 |  |  | (1) |  |  | 775 |  |  | 77 |  |  | 42 |  |  | 119 |  |  | 31 |  |  | 925 |
Charge-offs | — |  |  | — |  |  | (75) |  |  | — |  |  | (75) |  |  | (91) |  |  | (72) |  |  | (163) |  |  | — |  |  | (238) |
Recoveries | 403 |  |  | 3 |  |  | 44 |  |  | — |  |  | 450 |  |  | 6 |  |  | 5 |  |  | 11 |  |  | — |  |  | 461 |
Balance, end of period | $ | 8,420 |  |  | $ | 1,033 |  |  | $ | 2,647 |  |  | $ | 99 |  |  | $ | 12,199 |  |  | $ | 3,139 |  |  | $ | 294 |  |  | $ | 3,433 |  |  | $ | 171 |  |  | $ | 15,803 |

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The following table summarizes the ending loan balance individually evaluated for impairment based upon loan segment, as well as the related ALL loss allocation for each at March 31, 2021 and December 31, 2020. PCI loans are excluded from loans individually evaluated for impairment.

| Commercial |  | Consumer |  |  |  |
| Commercial Real Estate |  | Acquisition and Development |  | Commercial and Industrial |  | Municipal |  | Total |  | Residential Mortgage |  | Installment and Other |  | Total |  | Unallocated |  | Total
March 31, 2021 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Loans allocated by: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Individually evaluated for impairment | $ | 4,256 |  |  | $ | — |  |  | $ | 3,378 |  |  | $ | — |  |  | $ | 7,634 |  |  | $ | 3,159 |  |  | $ | 23 |  |  | $ | 3,182 |  |  | $ | — |  |  | $ | 10,816 |
Collectively evaluated for impairment | 802,035 |  |  | 57,367 |  |  | 747,453 |  |  | 19,238 |  |  | 1,626,093 |  |  | 384,440 |  |  | 23,672 |  |  | 408,112 |  |  | — |  |  | 2,034,205 |
| $ | 806,291 |  |  | $ | 57,367 |  |  | $ | 750,831 |  |  | $ | 19,238 |  |  | $ | 1,633,727 |  |  | $ | 387,599 |  |  | $ | 23,695 |  |  | $ | 411,294 |  |  | $ | — |  |  | $ | 2,045,021 |
ALL allocated by: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Individually evaluated for impairment | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | 31 |  |  | $ | — |  |  | $ | 31 |  |  | $ | — |  |  | $ | 31 |
Collectively evaluated for impairment | 10,671 |  |  | 1,046 |  |  | 3,714 |  |  | 38 |  |  | 15,469 |  |  | 3,027 |  |  | 208 |  |  | 3,235 |  |  | 232 |  |  | 18,936 |
| $ | 10,671 |  |  | $ | 1,046 |  |  | $ | 3,714 |  |  | $ | 38 |  |  | $ | 15,469 |  |  | $ | 3,058 |  |  | $ | 208 |  |  | $ | 3,266 |  |  | $ | 232 |  |  | $ | 18,967 |
December 31, 2020 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Loans allocated by: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Individually evaluated for impairment | $ | 3,528 |  |  | $ | 814 |  |  | $ | 3,639 |  |  | $ | — |  |  | $ | 7,981 |  |  | $ | 3,246 |  |  | $ | 17 |  |  | $ | 3,263 |  |  | $ | — |  |  | $ | 11,244 |
Collectively evaluated for impairment | 809,087 |  |  | 60,498 |  |  | 643,729 |  |  | 20,523 |  |  | 1,533,837 |  |  | 408,265 |  |  | 26,344 |  |  | 434,609 |  |  | — |  |  | 1,968,446 |
| $ | 812,615 |  |  | $ | 61,312 |  |  | $ | 647,368 |  |  | $ | 20,523 |  |  | $ | 1,541,818 |  |  | $ | 411,511 |  |  | $ | 26,361 |  |  | $ | 437,872 |  |  | $ | — |  |  | $ | 1,979,690 |
ALL allocated by: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Individually evaluated for impairment | $ | — |  |  | $ | — |  |  | $ | 1 |  |  | $ | — |  |  | $ | 1 |  |  | $ | 33 |  |  | $ | — |  |  | $ | 33 |  |  | $ | — |  |  | $ | 34 |
Collectively evaluated for impairment | 11,151 |  |  | 1,114 |  |  | 3,941 |  |  | 40 |  |  | 16,246 |  |  | 3,329 |  |  | 324 |  |  | 3,653 |  |  | 218 |  |  | 20,117 |
| $ | 11,151 |  |  | $ | 1,114 |  |  | $ | 3,942 |  |  | $ | 40 |  |  | $ | 16,247 |  |  | $ | 3,362 |  |  | $ | 324 |  |  | $ | 3,686 |  |  | $ | 218 |  |  | $ | 20,151 |

The following table provides activity for the accretable yield of PCI loans for the three months ended March 31, 2021 and 2020:

|  |  | Three Months Ended
|  |  |  |  | March 31, 2021 |  | March 31, 2020
Accretable yield, beginning of period |  |  |  |  | $ | 3,438 |  |  | $ | 6,950 |
Additions (1) |  |  |  |  | — |  |  | 570 |
Accretion of income |  |  |  |  | (466) |  |  | (598) |
Reclassifications from nonaccretable difference due to improvement in expected cash flows |  |  |  |  | 44 |  |  | 17 |
Other changes, net (2) |  |  |  |  | 56 |  |  | (2,525) |
Accretable yield, end of period |  |  |  |  | $ | 3,072 |  |  | $ | 4,414 |

(1) The amount for the three months ended March 31, 2020 reflects a measurement period adjustment for Hamilton loans that should have been in the PCI pool at the acquisition date.
(2) The amount for the three months ended March 31, 2020 represents the impact of purchased credit impaired loans sold during that period.
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NOTE 4. LEASES
A lease provides the lessee the right to control the use of an identified asset for a period of time in exchange for consideration. The Company has primarily entered into operating leases for branches and office space. Most of the Company's leases contain renewal options, which the Company is reasonably certain to exercise. Including renewal options, the Company's leases range from three years to 32 years. Operating lease right-of-use assets and lease liabilities are included in other assets and accrued interest and other liabilities on the Company's unaudited condensed consolidated balance sheets.
The Company uses its incremental borrowing rate to determine the present value of the lease payments, as the rate implicit in the Company's leases is not readily determinable. Lease agreements that contain non-lease components are generally accounted for as a single lease component, while variable costs, such as common area maintenance expenses and property taxes, are expensed as incurred.
The following table summarizes the Company's operating leases at March 31, 2021 and December 31, 2020:

| March 31, 2021 |  | December 31, 2020
Operating lease ROU assets | $ | 9,753 |  |  | $ | 8,686 |
Operating lease ROU liabilities | 10,228 |  |  | 9,143 |
Weighted-average remaining lease term (in years) | 16.0 |  | 16.8
Weighted-average discount rate | 4.3 | % |  | 4.3 | %

The following table presents information related to the Company's operating leases for the three months ended March 31, 2021 and 2020:

|  |  | Three Months Ended
|  |  |  |  | March 31, 2021 |  | March 31, 2020
Cash paid for operating lease liabilities |  |  |  |  | $ | 343 |  |  | $ | 318 |
Operating lease expense |  |  |  |  | 403 |  |  | 380 |

The following table presents expected future maturities of the Company's lease liabilities as of March 31, 2021:

2021 | $ | 957 |
2022 | 926 |
2023 | 951 |
2024 | 974 |
2025 | 991 |
Thereafter | 10,387 |
| 15,186 |
Less: imputed interest | 4,958 |
Total lease liabilities | $ | 10,228 |

NOTE 5. GOODWILL AND OTHER INTANGIBLE ASSETS
The following table presents changes in goodwill for the three months ended March 31, 2021 and 2020:

| March 31, 2021 |  | March 31, 2020
Balance, beginning of year | $ | 18,724 |  |  | $ | 19,925 |
Adjustments to acquired goodwill | — |  |  | 217 |
Balance, end of period | $ | 18,724 |  |  | $ | 20,142 |

Goodwill is not amortized but is reviewed for potential impairment on at least an annual basis, with testing between annual tests if an event occurs or circumstances change that could potentially reduce the fair value of a reporting unit.
The Company typically completes its annual goodwill impairment assessment as of November 30. Due to the severe economic impact of COVID-19 and a resulting sustained decline in the Company's market value below book value, management performed a quantitative Step 1 impairment analysis of its goodwill to determine whether the Company's goodwill
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was impaired as of August 31, 2020. This analysis, which was performed in accordance with ASU 2017-04, Intangibles-Goodwill and Other, considered several factors, such as future cash flow projections and estimated market acquisition premiums in its analysis. In performing the analysis, management made several assumptions with respect to future operating performance, economic and market conditions and various others, many of which required significant judgment. The analysis performed and the related assumptions reflected the best currently available estimates and judgements regarding future performance of the Company. It was concluded that no impairment existed at August 31, 2020 as the calculated fair value of the reporting unit exceeded its book value. No changes have occurred that would impact the results of that analysis through March 31, 2021.
The following table presents changes in other intangible assets for the three months ended March 31, 2021 and 2020:

|  |  | Three Months Ended March 31,
|  |  |  |  | 2021 |  | 2020
Beginning of period |  |  |  |  | $ | 5,458 |  |  | $ | 7,180 |
Amortization expense |  |  |  |  | (334) |  |  | (463) |
Balance, end of period |  |  |  |  | $ | 5,124 |  |  | $ | 6,717 |

The following table presents the components of other identifiable intangible assets at March 31, 2021 and December 31, 2020:

| March 31, 2021 |  | December 31, 2020
| Gross Amount |  | Accumulated Amortization |  | Gross Amount |  | Accumulated Amortization
Amortized intangible assets: |  |  |  |  |  |  |
Core deposit intangibles | $ | 8,390 |  |  | $ | 3,269 |  |  | $ | 8,390 |  |  | $ | 2,935 |
Other customer relationship intangibles | 25 |  |  | 22 |  |  | 25 |  |  | 22 |
Total | $ | 8,415 |  |  | $ | 3,291 |  |  | $ | 8,415 |  |  | $ | 2,957 |

The following table presents future estimated aggregate amortization expense for intangible assets remaining at March 31, 2021:

2021 | $ | 941 |
2022 | 1,105 |
2023 | 935 |
2024 | 766 |
2025 | 596 |
Thereafter | 781 |
| $ | 5,124 |

NOTE 6. SHARE-BASED COMPENSATION PLANS
The Company maintains share-based compensation plans under the shareholder-approved 2011 Plan. The purpose of the share-based compensation plans is to provide officers, employees, and non-employee members of the Board of Directors of the Company with additional incentive to further the success of the Company. At March 31, 2021, 881,920 shares of the common stock of the Company were reserved to be issued and 268,133 shares were available to be issued.
The 2011 Plan incentive awards may consist of grants of incentive stock options, nonqualified stock options, stock appreciation rights, restricted stock, deferred stock units and performance shares. All employees and members of the Board of Directors of the Company are eligible to participate in the 2011 Plan. The 2011 Plan allows for the Compensation Committee of the Board of Directors to determine the type of incentive to be awarded, its term, manner of exercise, vesting and restrictions on shares. Generally, awards are nonqualified under the IRC, unless the awards are deemed to be incentive awards to employees at the Compensation Committee’s discretion.
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The table below presents a summary of nonvested restricted shares activity for the three months ended March 31, 2021:

| Shares |  | Weighted Average Grant Date Fair Value
Nonvested shares, beginning of year | 245,576 |  |  | $ | 21.45 |
Granted | 106,447 |  |  | 18.38 |
Forfeited | (18,101) |  |  | 19.81 |
Vested | (57,003) |  |  | 25.61 |
Nonvested shares, at period end | 276,919 |  |  | $ | 19.52 |

The following table presents restricted shares compensation expense, with tax benefit information, and fair value of shares vested, for the three months ended March 31, 2021 and 2020:

|  |  | Three months ended March 31,
|  |  |  |  | 2021 |  | 2020
Restricted share award expense |  |  |  |  | $ | 434 |  |  | $ | 519 |
Restricted share award tax benefit |  |  |  |  | 91 |  |  | 109 |
Fair value of shares vested |  |  |  |  | 1,028 |  |  | 742 |

The unrecognized compensation expense related to the share awards totaled $3.2 million at March 31, 2021 and $2.0 million at December 31, 2020. The unrecognized compensation expense at March 31, 2021 is expected to be recognized over a weighted-average period of 2.1 years.
The Company maintains an employee stock purchase plan to provide its employees with an opportunity to purchase Company common stock. Eligible employees may purchase shares in an amount that does not exceed 10% of their annual salary, at the lower of 95% of the fair market value of the shares on the semi-annual offering date or related purchase date. The purchases occur in March and September of each year. The Company reserved 350,000 shares of its common stock to be issued under the employee stock purchase plan. At March 31, 2021, 154,751 shares were available to be issued.
The following table presents information for the employee stock purchase plan for the three months ended March 31, 2021 and 2020:

|  |  | Three months ended March 31,
|  |  |  |  | 2021 |  | 2020
Shares purchased |  |  |  |  | 5,484 |  |  | 3,613 |
Weighted average price of shares purchased |  |  |  |  | $ | 13.44 |  |  | $ | 16.91 |

The Company issues either new shares or treasury shares, depending on market conditions, for award through its share-based compensation plans.
NOTE 7. DERIVATIVE FINANCIAL INSTRUMENTS
The Company is exposed to certain risk arising from both its business operations and economic conditions. The Company principally manages its exposures to a wide variety of business and operational risks through management of its core business activities. The Company manages economic risks, including interest rate, liquidity, and credit risk primarily by managing the amount, sources, and duration of its assets and liabilities and the use of derivative financial instruments. Specifically, the Company enters into derivative financial instruments to manage exposures that arise from business activities that result in the receipt or payment of future known and uncertain cash amounts, the value of which are determined by interest rates. The Company’s derivative financial instruments are used as risk management tools by the Company to manage differences in the amount, timing, and duration of the Company’s known or expected cash receipts and its known or expected cash payments principally related to the Company’s borrowings and are not used for trading or speculative purposes.
The Company’s objectives in using interest rate derivatives are to add stability to interest expense and to manage its exposure to interest rate movements. To accomplish this objective, the Company primarily uses interest rate swaps as part of its interest rate risk management strategy. Interest rate swaps designated as cash flow hedges involve the receipt of variable amounts from a counterparty in exchange for the Company making fixed-rate payments over the life of the agreements without exchange of the underlying notional amount. At March 31, 2021, the Company had one interest rate derivative designated as a hedging instrument with an aggregate notional amount of $50.0 million. The Company had one derivative instruments at
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December 31, 2020. Such derivatives were used to hedge the variable cash flows associated with the Company's borrowings. At March 31, 2021, the Company had cash collateral of $690 thousand held with the counterparty for these derivatives.
The Company enters into interest rate swaps that allow its commercial loan customers to effectively convert a variable-rate commercial loan agreement to a fixed-rate commercial loan agreement. Under these agreements, the Company enters into a variable-rate loan agreement with a customer in addition to an interest rate swap agreement, which serves to effectively swap the customer’s variable-rate loan into a fixed-rate loan. The Company then enters into a corresponding swap agreement with a third party in order to economically hedge its exposure through the customer agreement. The interest rate swaps with both the customers and third parties are not designated as hedges and are marked through earnings. At March 31, 2021, the Company had three customer and three corresponding third-party broker interest rate derivatives not designated as a hedging instrument with an aggregate notional amount of $60.9 million. The Company had $61.3 million of such derivative instruments at December 31, 2020.
As a part of its normal residential mortgage operations, the Company will enter into an interest rate lock commitment with a potential borrower. The Company enters into a corresponding commitment to an investor to sell that loan at a specific price shortly after origination. In accordance with FASB ASC 820, adjustments are recorded through earnings to account for the net change in fair value of these transactions for the held for sale pipeline.
The following table summarizes the fair value of the Company's derivative instruments at March 31, 2021 and December 31, 2020:

| March 31, 2021 |  | December 31, 2020
| Notional Amount |  | Balance Sheet Location |  | Fair Value |  | Notional Amount |  | Balance Sheet Location |  | Fair Value
Derivatives designated as hedging instruments: |  |  |  |  |  |  |  |  |  |  |
Interest rate swaps - balance sheet hedge | $ | 50,000 |  |  | Other liabilities |  | $ | (407) |  |  | $ | 50,000 |  |  | Other liabilities |  | $ | (1,234) |
Total derivatives designated as hedging instruments |  |  |  |  | $ | (407) |  |  |  |  |  |  | $ | (1,234) |
Derivatives not designated as hedging instruments: |  |  |  |  |  |  |  |  |  |  |
Interest rate swap - commercial borrower | $ | 30,467 |  |  | Other assets |  | $ | 377 |  |  | $ | 30,673 |  |  | Other assets |  | $ | 708 |
Interest rate swap - counterparty | 30,467 |  |  | Other liabilities |  | (360) |  |  | 30,673 |  |  | Other liabilities |  | (744) |
Interest rate lock commitments with customers | 23,680 |  |  | Other assets |  | 672 |  |  | 22,560 |  |  | Other assets |  | 673 |
Forward sale commitment | 11,310 |  |  | Other assets |  | 193 |  |  | 10,400 |  |  | Other liabilities |  | (61) |
Total derivatives not designated as hedging instruments |  |  |  |  | $ | 882 |  |  |  |  |  |  | $ | 576 |

In addition to the derivative instruments noted above, during the three months ended March 31, 2021, the Company entered into a risk participation agreement with a financial institution counterparty (the “Agent Bank”) for an interest rate derivative contract related to a loan in which the Company is a participant. The risk protection agreement provides credit protection to the Agent Bank should the borrower fail to perform on its interest rate derivative contracts with the Agent Bank. The Company received an upfront fee of $53 thousand upon entry into the risk participation agreement in the three months ended March 31, 2021. The Company manages its credit risk on the risk participation agreement by monitoring the creditworthiness of the borrower, which is based on the same credit review process as though the Company had entered into the derivative instruments directly with the borrow er. The notional amount of such risk participation agreement reflects the Company’s pro-rata share of the derivative instrument, consistent with its share of the related participated loan. As of March 31, 2021, the total notional amount of the risk participation agreement was $15.9 million and its fair value, recorded in other liabilities on the unaudited condensed consolidated Balance Sheet, was a loss of $4 thousand.
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The following tables summarize the effect of the Company's derivative financial instruments on OCI and net income for the three months ended March 31, 2021 and 2020:

|  |  | Amount of Loss Recognized in OCI on Derivative
|  |  | Three Months Ended March 31,
|  |  |  |  | 2021 |  | 2020
Derivatives in cash flow hedging relationships: |  |  |  |  |  |
Interest rate products |  |  |  |  | $ | 739 |  |  | $ | (1,259) |
Total |  |  |  |  | $ | 739 |  |  | $ | (1,259) |

|  |  | Amount of Loss Reclassified from AOCI into Income |  | Location of Loss Recognized from AOCI into Income
|  |  | Three Months Ended March 31, |  |
|  |  |  |  | 2021 |  | 2020 |  |
Derivatives in cash flow hedging relationships: |  |  |  |  |  |  |  |
Interest rate products |  |  |  |  | $ | (87) |  |  | $ | (4) |  |  | Interest expense
Total |  |  |  |  | $ | (87) |  |  | $ | (4) |  |  |

|  |  | Amount of Gain (Loss) Recognized in Income |  | Location of Gain (Loss) Recognized in Income
|  |  | Three Months Ended March 31, |  |
|  |  |  |  | 2021 |  | 2020 |  |
Derivatives not designated as hedging instruments: |  |  |  |  |  |  |  |
Interest rate products |  |  |  |  | $ | 52 |  |  | $ | — |  |  | Other operating expenses
Risk participation agreement |  |  |  |  | 4 |  |  | — |  |  | Other operating expenses
Interest rate lock commitments with customers |  |  |  |  | (1) |  |  | 332 |  |  | Mortgage banking activities
Forward sale commitment |  |  |  |  | 254 |  |  | (197) |  |  | Mortgage banking activities
Total |  |  |  |  | $ | 309 |  |  | $ | 135 |  |  |

The following table is a summary of interest rate swap components at March 31, 2021 and December 31, 2020:

| March 31, 2021 |  | December 31, 2020
Weighted average pay rate | 0.77 | % |  | 0.77 | %
Weighted average receive rate | 0.09 | % |  | 0.09 | %
Weighted average maturity in years | 3.9 |  | 4.2

NOTE 8. SHAREHOLDERS’ EQUITY AND REGULATORY CAPITAL
Banks and bank holding companies are subject to regulatory capital requirements administered by federal banking agencies. Capital adequacy guidelines and, additionally for banks, prompt corrective action regulations, involve quantitative measures of assets, liabilities and certain off-balance sheet items calculated under regulatory accounting practices. Capital amounts and classifications are also subject to qualitative judgments by regulators. Failure to meet capital requirements can initiate regulatory action. Under the Basel Committee on Banking Supervision's capital guidelines for U.S. Banks ("Basel III rules"), an entity must hold a capital conservation buffer above the adequately capitalized risk-based capital ratios. The Company and the Bank have elected not to include net unrealized gain or loss on available for sale securities in computing regulatory capital.
The consolidated asset limit on small bank holding companies is $3.0 billion and a company with assets under that limit is not subject to the FRB consolidated capital rules, but may file reports that include capital amounts and ratios. The Company has elected to file those reports.
Management believes that the Company and the Bank met all capital adequacy requirements to which they are subject at March 31, 2021 and December 31, 2020.
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Prompt corrective action regulations provide five classifications: well capitalized, adequately capitalized, undercapitalized, significantly undercapitalized and critically undercapitalized, although these terms are not used to represent overall financial condition. If adequately capitalized, regulatory approval is required to accept brokered deposits. If undercapitalized, capital distributions are limited, as is asset growth and expansion, and capital restoration plans are required. At March 31, 2021, the most recent regulatory notifications categorized the Bank as well capitalized under the regulatory framework for prompt corrective action. There are no conditions or events since that notification that management believes have changed the Bank's classification.
The following table presents capital amounts and ratios at March 31, 2021 and December 31, 2020:

| Actual |  | For Capital Adequacy Purposes (includes applicable capital conservation buffer) |  | To Be Well Capitalized Under Prompt Corrective Action Provisions
| Amount |  | Ratio |  | Amount |  | Ratio |  | Amount |  | Ratio
March 31, 2021 |  |  |  |  |  |  |  |  |  |  |
Total risk-based capital: |  |  |  |  |  |  |  |  |  |  |
Orrstown Financial Services, Inc. | $ | 278,659 |  |  | 16.2 | % |  | $ | 180,271 |  |  | 10.5 | % |  | n/a |  | n/a
Orrstown Bank | 262,786 |  |  | 15.3 | % |  | 180,193 |  |  | 10.5 | % |  | $ | 171,613 |  |  | 10.0 | %
Tier 1 risk-based capital: |  |  |  |  |  |  |  |  |  |  |
Orrstown Financial Services, Inc. | 225,960 |  |  | 13.2 | % |  | 145,933 |  |  | 8.5 | % |  | n/a |  | n/a
Orrstown Bank | 242,005 |  |  | 14.1 | % |  | 145,871 |  |  | 8.5 | % |  | 137,290 |  |  | 8.0 | %
Tier 1 common equity risk-based capital: |  |  |  |  |  |  |  |  |  |  |
Orrstown Financial Services, Inc. | 225,960 |  |  | 13.2 | % |  | 120,180 |  |  | 7.0 | % |  | n/a |  | n/a
Orrstown Bank | 242,005 |  |  | 14.1 | % |  | 120,129 |  |  | 7.0 | % |  | 111,548 |  |  | 6.5 | %
Tier 1 leverage capital: |  |  |  |  |  |  |  |  |  |  |
Orrstown Financial Services, Inc. | 225,960 |  |  | 8.1 | % |  | 111,939 |  |  | 4.0 | % |  | n/a |  | n/a
Orrstown Bank | 242,005 |  |  | 8.6 | % |  | 111,930 |  |  | 4.0 | % |  | 139,912 |  |  | 5.0 | %
December 31, 2020 |  |  |  |  |  |  |  |  |  |  |
Total risk-based capital: |  |  |  |  |  |  |  |  |  |  |
Orrstown Financial Services, Inc. | $ | 271,184 |  |  | 15.6 | % |  | $ | 183,099 |  |  | 10.5 | % |  | n/a |  | n/a
Orrstown Bank | 256,376 |  |  | 14.7 | % |  | 183,012 |  |  | 10.5 | % |  | $ | 174,297 |  |  | 10.0 | %
Tier 1 risk-based capital: |  |  |  |  |  |  |  |  |  |  |
Orrstown Financial Services, Inc. | 217,582 |  |  | 12.5 | % |  | 148,223 |  |  | 8.5 | % |  | n/a |  | n/a
Orrstown Bank | 234,677 |  |  | 13.5 | % |  | 148,152 |  |  | 8.5 | % |  | 139,437 |  |  | 8.0 | %
Tier 1 common equity risk-based capital: |  |  |  |  |  |  |  |  |  |  |
Orrstown Financial Services, Inc. | 217,582 |  |  | 12.5 | % |  | 122,066 |  |  | 7.0 | % |  | n/a |  | n/a
Orrstown Bank | 234,677 |  |  | 13.5 | % |  | 122,008 |  |  | 7.0 | % |  | 113,293 |  |  | 6.5 | %
Tier 1 leverage capital: |  |  |  |  |  |  |  |  |  |  |
Orrstown Financial Services, Inc. | 217,582 |  |  | 8.1 | % |  | 108,063 |  |  | 4.0 | % |  | n/a |  | n/a
Orrstown Bank | 234,677 |  |  | 8.7 | % |  | 108,148 |  |  | 4.0 | % |  | 135,185 |  |  | 5.0 | %

In September 2015, the Board of Directors of the Company authorized a share repurchase program under which the Company may repurchase up to 5% of the Company's outstanding shares of common stock, or approximately 416,000 shares, in accordance with all applicable securities laws and regulations, including Rule 10b-18 of the Exchange Act of 1934, as amended. As of March 31, 2021, 154,680 shares had been repurchased under the 2015 program at a total cost of $2.6 million, or $16.88 per share. On April 19, 2021, the Board of Directors authorized the additional future repurchase of up to 562,000 shares of its outstanding common stock. Common stock available for future repurchase totals approximately 823,320 shares, or 7% of the Company's outstanding common stock at March 31, 2021. When and if appropriate, repurchases may be made in open market or privately negotiated transactions, depending on market conditions, regulatory requirements and other corporate considerations, as determined by management. Share repurchases may not occur and may be discontinued at any time.
On April 19, 2021, the Board declared a cash dividend of $0.18 per common share, which will be paid on May 10, 2021 to shareholders of record at May 3, 2021.
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NOTE 9. EARNINGS PER SHARE
The following table presents earnings per share for the three months ended March 31, 2021 and 2020:

|  |  | Three Months Ended March 31,
|  |  |  |  | 2021 |  | 2020
Net income |  |  |  |  | $ | 10,207 |  |  | $ | 5,068 |
Weighted average shares outstanding - basic |  |  |  |  | 10,975 |  |  | 10,959 |
Dilutive effect of share-based compensation |  |  |  |  | 99 |  |  | 103 |
Weighted average shares outstanding - diluted |  |  |  |  | 11,074 |  |  | 11,062 |
Per share information: |  |  |  |  |  |  |
Basic earnings per share |  |  |  |  | $ | 0.93 |  |  | $ | 0.46 |
Diluted earnings per share |  |  |  |  | 0.92 |  |  | 0.46 |

Average outstanding restricted shares and stock options totaling 97,285 and 30,559 for the three months ended March 31, 2021 and 2020, respectively, were not included in the computation of earnings per share because the effect was antidilutive. The dilutive effect of share-based compensation in each period above relates principally to restricted stock awards.
NOTE 10. FINANCIAL INSTRUMENTS WITH OFF-BALANCE SHEET RISK
The Company is a party to financial instruments with off-balance sheet risk in the normal course of business to meet the financing needs of its customers. These financial instruments include commitments to extend credit and standby letters of credit. Those instruments involve, to varying degrees, elements of credit and interest rate risk in excess of the amount recognized in the unaudited condensed consolidated balance sheets. The contract amounts of those instruments reflect the extent of involvement the Company has in particular classes of financial instruments.
The Company’s exposure to credit loss in the event of nonperformance by the other party to the financial instrument for commitments to extend credit and standby letters of credit and financial guarantees written is represented by the contractual amount of those instruments. The Company uses the same credit policies in making commitments and conditional obligations as it does for on-balance sheet instruments. The following table presents these contractual, or notional, amounts:

| Contractual or Notional Amount
| March 31, 2021 |  | December 31, 2020
Commitments to fund: |  |  |
Home equity lines of credit | $ | 232,270 |  |  | $ | 223,216 |
1-4 family residential construction loans | 28,157 |  |  | 28,928 |
Commercial real estate, construction and land development loans | 62,120 |  |  | 60,606 |
Commercial, industrial and other loans | 290,069 |  |  | 268,931 |
Standby letters of credit | 14,612 |  |  | 14,491 |

Commitments to extend credit are agreements to lend to a customer as long as there is no violation of any condition established in the contract. Commitments generally have fixed expiration dates or other termination clauses and may require payment of a fee. Since many of the commitments are expected to expire without being drawn upon, the total commitment amounts do not necessarily represent future cash requirements. The Company evaluates each customer’s credit-worthiness on a case-by-case basis. The amount of collateral obtained, if deemed necessary by the Company upon extension of credit, is based on management’s credit evaluation of the customer. Collateral varies but may include accounts receivable, inventory, equipment, residential real estate, and income-producing commercial properties.
Standby letters of credit and financial guarantees written are conditional commitments issued by the Company to guarantee the performance of a customer to a third party. Those guarantees are primarily issued to support public and private borrowing arrangements. The credit risk involved in issuing letters of credit is essentially the same as that involved in extending loans to customers. The Company holds collateral supporting those commitments when deemed necessary by management. The liability, at March 31, 2021 and December 31, 2020, for guarantees under standby letters of credit issued was not considered to be material.
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The Company maintains a reserve, based on historical loss experience of the related loan class, for off-balance sheet credit exposures that currently are not funded, in other liabilities on the unaudited condensed consolidated balance sheets. This reserve totaled $1.8 million at March 31, 2021 and $1.5 million at December 31, 2020.
NOTE 11. FAIR VALUE
Fair value is the exchange price that would be received for an asset or paid to transfer a liability (exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date. Certain financial instruments and all non-financial instruments are excluded from disclosure requirements. Accordingly, the aggregate fair value amounts presented do not represent the underlying value of the Company.
The fair value hierarchy distinguishes between (1) market participant assumptions developed based on market data obtained from independent sources (observable inputs) and (2) an entity's own assumptions about market participant assumptions based on the best information available in the circumstances (unobservable inputs). The fair value hierarchy consists of three broad levels, which gives the highest priority to unadjusted quoted prices in active markets for identical assets or liabilities (Level 1) and the lowest priority to unobservable inputs (Level 3). The three levels of the fair value hierarchy are:
Level 1 – quoted prices (unadjusted) for identical assets or liabilities in active markets that the entity has the ability to access at the measurement date.
Level 2 – significant other observable inputs other than Level 1 prices such as prices for similar assets and liabilities in active markets; quoted prices for identical or similar instruments in markets that are not active; or other inputs that are observable or can be corroborated by observable market data.
Level 3 – at least one significant unobservable input that reflects a company's own assumptions about the assumptions that market participants would use in pricing an asset or liability.
In instances in which multiple levels of inputs are used to measure fair value, hierarchy classification is based on the lowest level input that is significant to the fair value measurement in its entirety. The Company's assessment of the significance of a particular input to the fair value measurement in its entirety requires judgment, and considers factors specific to the asset or liability.
The Company used the following methods and significant assumptions to estimate fair value for instruments measured on a recurring basis:
Where quoted prices are available in an active market, securities are classified within Level 1 of the valuation hierarchy. Level 1 securities include highly liquid government bonds, mortgage products and exchange traded equities. If quoted market prices are not available, securities are classified within Level 2 and fair values are estimated by using pricing models, quoted prices of securities with similar characteristics or discounted cash flow. Level 2 securities include U.S. agency securities, mortgage-backed securities, obligations of states and political subdivisions and certain corporate, asset backed and other securities. In certain cases where there is limited activity or less transparency around inputs to the valuation, securities are classified within Level 3 of the valuation hierarchy. All of the Company’s securities are classified as available for sale.
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The Company had no liabilities measured at fair value on a recurring basis at March 31, 2021 and December 31, 2020.
The following table summarizes assets measured at fair value on a recurring basis at March 31, 2021 and December 31, 2020:

| Level 1 |  | Level 2 |  | Level 3 |  | Total Fair Value Measurements
March 31, 2021 |  |  |  |  |  |  |
Investment securities: |  |  |  |  |  |  |
States and political subdivisions | $ | — |  |  | $ | 124,611 |  |  | $ | 9,062 |  |  | $ | 133,673 |
GSE residential MBSs | — |  |  | 7,861 |  |  | — |  |  | 7,861 |
GSE residential CMOs | — |  |  | 40,162 |  |  | — |  |  | 40,162 |
Nonagency CMOs | — |  |  | — |  |  | 16,502 |  |  | 16,502 |
Asset-backed | — |  |  | 209,104 |  |  | — |  |  | 209,104 |
Other | 388 |  |  | — |  |  | — |  |  | 388 |
Loans held for sale | — |  |  | 11,449 |  |  | — |  |  | 11,449 |
Interest rate swaps | — |  |  | 390 |  |  | — |  |  | 390 |
Interest rate lock commitments on residential mortgages | — |  |  | — |  |  | 672 |  |  | 672 |
Totals | $ | 388 |  |  | $ | 393,577 |  |  | $ | 26,236 |  |  | $ | 420,201 |
December 31, 2020 |  |  |  |  |  |  |
Investment securities: |  |  |  |  |  |  |
States and political subdivisions | $ | — |  |  | $ | 103,591 |  |  | $ | 9,079 |  |  | $ | 112,670 |
GSE residential MBSs | — |  |  | 4,293 |  |  | — |  |  | 4,293 |
GSE residential CMOs | — |  |  | 58,011 |  |  | — |  |  | 58,011 |
Nonagency CMOs | — |  |  | — |  |  | 16,918 |  |  | 16,918 |
Private label commercial CMOs | — |  |  | 56,730 |  |  | 5,506 |  |  | 62,236 |
Asset-backed | — |  |  | 211,966 |  |  | — |  |  | 211,966 |
Other | 371 |  |  | — |  |  | — |  |  | 371 |
Loans held for sale | — |  |  | 11,734 |  |  | — |  |  | 11,734 |
Interest rate swaps | — |  |  | 690 |  |  | — |  |  | 690 |
Interest rate lock commitments on residential mortgages | — |  |  | — |  |  | 673 |  |  | 673 |
Totals | $ | 371 |  |  | $ | 447,015 |  |  | $ | 32,176 |  |  | $ | 479,562 |

The Company h as a municipal bond measured at fair value on a recurring basis using significant unobservable inputs (Level 3) at March 31, 2021. At December 31, 2020, this municipal bond as well as three CMOs were measured on a recurring basis using Level 3 unobservable inputs. One of the CMOs was sold and one was called in the three months ended March 31, 2021. The Level 3 valuation is based on a non-executable broker quote, which is considered a significant unobservable input. Such quotes are updated as available and may remain constant for a period of time for certain broker-quoted securities that do not move with the market or that are not interest rate sensitive as a result of their structure or overall attributes.
The Company’s residential mortgage loans held for sale are recorded at fair value utilizing Level 2 measurements. This fair value measurement is determined based upon third party quotes obtained on similar loans. For loans held for sale for which the fair value option has been elected, the aggregate fair value exceeded the aggregate principal balance by $174 thousand as of March 31, 2021.
The determination of the fair value of interest rate lock commitments on residential mortgages is based on agreed upon pricing with the respective investor on each loan and includes a pull through percentage. The pull through percentage represents an estimate of loans in the pipeline to be delivered to an investor versus the total loans committed for delivery. Significant changes in this input could result in a significantly higher or lower fair value measurement. As the pull through percentage is a significant unobservable input, this is deemed a Level 3 valuation input. The average pull through percentage, which is based upon historical experience, was 90% as of March 31, 2021. An increase or decrease of 5% in the pull through assumption would result in a positive or negative change of $29 thousand in the fair value of interest rate lock commitments at March 31, 2021.
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The following provides details of the Level 3 fair value measurement activity for the periods ended March 31, 2021 and 2020:
Investment securities:

|  |  | Three Months Ended March 31,
|  |  |  |  | 2021 |  | 2020
Balance, beginning of period |  |  |  |  | $ | 31,503 |  |  | $ | 24,279 |
Unrealized gain (loss) included in OCI |  |  |  |  | (665) |  |  | (961) |
Principal payments and other |  |  |  |  | (1,729) |  |  | (68) |
Sales |  |  |  |  | (3,545) |  |  | — |
Balance, end of period |  |  |  |  | $ | 25,564 |  |  | $ | 23,250 |

Interest rate lock commitments on residential mortgages:

|  |  | Three Months Ended March 31,
|  |  |  |  | 2021 |  | 2020
Balance, beginning of period |  |  |  |  | $ | 673 |  |  | $ | 103 |
Total gains |  |  |  |  |  |  |
Included in earnings |  |  |  |  | (1) |  |  | 332 |
Balance, end of period |  |  |  |  | $ | 672 |  |  | $ | 435 |

Certain financial assets are measured at fair value on a nonrecurring basis. Adjustments to the fair value of these assets usually results from the application of lower of cost or market accounting or write-downs of individual assets. The Company used the following methods and significant assumptions to estimate fair value for these financial assets.
Impaired Loans
Loans are designated as impaired when, in the judgment of management and based on current information and events, it is probable that all amounts due, according to the contractual terms of the loan agreement, will not be collected. The measurement of loss associated with impaired loans for all loan classes can be based on either the observable market price of the loan, the fair value of the collateral, or discounted cash flows using the rate of return implicit in the original loan for TDRs. For collateral-dependent loans, fair value is measured based on the value of the collateral securing the loan, less estimated costs to sell. Collateral may be in the form of real estate or business assets including equipment, inventory, and accounts receivable. The value of the real estate collateral is determined utilizing an income or market valuation approach based on an appraisal conducted by an independent, licensed appraiser outside of the Company using observable market data (Level 2). However, if the collateral is a house or building in the process of construction, or if management adjusts the appraisal value, then the fair value is considered Level 3. The value of business equipment is based upon an outside appraisal, if deemed significant, or the net book value on the applicable business’ financial statements if not considered significant using observable market data. Likewise, values for inventory and accounts receivable collateral are based on financial statement balances or aging reports (Level 3). Impaired loans with an allocation to the ALL are measured at fair value on a nonrecurring basis. Any fair value adjustments are recorded in the period incurred as provision for loan losses on the unaudited condensed consolidated statements of income.
Any changes in the fair value of impaired loans still held were not material for the three months ended March 31, 2021 and 2020.
Foreclosed Real Estate
OREO property acquired through foreclosure is initially recorded at the fair value of the property at the transfer date less estimated selling cost. Subsequently, OREO is carried at the lower of its carrying value or the fair value less estimated selling
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cost. Fair value is usually determined based upon an independent third-party appraisal of the property or occasionally upon a recent sales offer. The Company had no OREO balances at March 31, 2021 and December 31, 2020.
Mortgage Servicing Rights
The MSR fair value is estimated to be equal to its carrying value, unless the quarterly valuation model calculates the present value of the estimated net servicing income is less than its carrying value, in which case an impairment charge is taken. At March 31, 2021 and December 31, 2020, an impairment reserve of $460 thousand and $1.1 million, respectively, existed on the mortgage servicing right portfolio. For the three months ended March 31, 2021 and 2020, an impairment valuation allowance reversal of $606 thousand and an impairment charge of $501 thousand, respectively, were included in mortgage banking activities on the unaudited condensed consolidated statements of income. The impairment charges resulted from rapidly declining market rates caused by the COVID-19 pandemic. The reversal in the three months ended March 31, 2021 was due to a subsequent increase in market rates.
The following table summarizes assets measured at fair value on a nonrecurring basis at March 31, 2021 and December 31, 2020:

| Level 1 |  | Level 2 |  | Level 3 |  | Total Fair Value Measurements
March 31, 2021 |  |  |  |  |  |  |
Impaired Loans |  |  |  |  |  |  |
Commercial real estate: |  |  |  |  |  |  |
Owner occupied | $ | — |  |  | $ | — |  |  | $ | 824 |  |  | $ | 824 |
Non-owner occupied residential | — |  |  | — |  |  | 33 |  |  | 33 |
Commercial and industrial | — |  |  | — |  |  | 9 |  |  | 9 |
Residential mortgage: |  |  |  |  |  |  |
First lien | — |  |  | — |  |  | 629 |  |  | 629 |
Home equity - lines of credit | — |  |  | — |  |  | 85 |  |  | 85 |
Total impaired loans | $ | — |  |  | $ | — |  |  | $ | 1,580 |  |  | $ | 1,580 |
Mortgage servicing rights | $ | — |  |  | $ | — |  |  | $ | 3,449 |  |  | $ | 3,449 |
December 31, 2020 |  |  |  |  |  |  |
Impaired Loans |  |  |  |  |  |  |
Commercial real estate: |  |  |  |  |  |  |
Owner occupied | $ | — |  |  | $ | — |  |  | $ | 846 |  |  | $ | 846 |
Non-owner occupied residential | — |  |  | — |  |  | 36 |  |  | 36 |
Commercial and industrial | — |  |  | — |  |  | 12 |  |  | 12 |
Residential mortgage: |  |  |  |  |  |  |
First lien | — |  |  | — |  |  | 638 |  |  | 638 |
Home equity - lines of credit | — |  |  | — |  |  | 89 |  |  | 89 |
Total impaired loans | $ | — |  |  | $ | — |  |  | $ | 1,621 |  |  | $ | 1,621 |
Mortgage servicing rights | $ | — |  |  | $ | — |  |  | $ | 2,745 |  |  | $ | 2,745 |

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The following table presents additional qualitative information about assets measured on a nonrecurring basis and for which the Company has utilized Level 3 inputs to determine fair value:

| Fair Value Estimate |  | Valuation Techniques |  | Unobservable Input |  | Range
March 31, 2021 |  |  |  |  |  |  |
Impaired loans | $ | 1,580 |  |  | Appraisal of collateral |  | Management adjustments on appraisals for property type and recent activity |  | 5% - 25% discount
|  |  |  |  | - Management adjustments for liquidation expenses |  | 6% - 19% discount
Mortgage servicing rights | $ | 3,449 |  |  | Discounted cash flows |  | Weighted average CPR |  | 14.65%
|  |  |  |  | - Weighted average discount rate |  | 9.05%
December 31, 2020 |  |  |  |  |  |  |
Impaired loans | $ | 1,621 |  |  | Appraisal of collateral |  | Management adjustments on appraisals for property type and recent activity |  | 5% - 25% discount
|  |  |  |  | - Management adjustments for liquidation expenses |  | 6% - 19% discount
Mortgage servicing rights | $ | 2,745 |  |  | Discounted cash flows |  | Weighted average CPR |  | 18.02%
|  |  |  |  | - Weighted average discount rate |  | 9.56%

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Fair values of financial instruments
The following table presents carrying amounts and estimated fair values of the Company’s financial instruments at March 31, 2021 and December 31, 2020:

| Carrying Amount |  | Fair Value |  | Level 1 |  | Level 2 |  | Level 3
March 31, 2021 |  |  |  |  |  |  |  |  |
Financial Assets |  |  |  |  |  |  |  |  |
Cash and due from banks | $ | 27,600 |  |  | $ | 27,600 |  |  | $ | 27,600 |  |  | $ | — |  |  | $ | — |
Interest-bearing deposits with banks | 298,645 |  |  | 298,645 |  |  | 298,645 |  |  | — |  |  | — |
Restricted investments in bank stocks | 10,307 |  |  | n/a |  | n/a |  | n/a |  | n/a
Investment securities | 407,690 |  |  | 407,690 |  |  | 388 |  |  | 381,738 |  |  | 25,564 |
Loans held for sale | 11,449 |  |  | 11,449 |  |  | — |  |  | 11,449 |  |  | — |
Loans, net of allowance for loan losses | 2,026,054 |  |  | 2,021,322 |  |  | — |  |  | — |  |  | 2,021,322 |
Interest rate lock commitments on residential mortgages | 672 |  |  | 672 |  |  | — |  |  | — |  |  | 672 |
Interest rate swaps | 390 |  |  | 390 |  |  | — |  |  | 390 |  |  | — |
Accrued interest receivable | 9,070 |  |  | 9,070 |  |  | — |  |  | 1,810 |  |  | 7,260 |
Financial Liabilities |  |  |  |  |  |  |  |  |
Deposits | 2,547,089 |  |  | 2,548,974 |  |  | — |  |  | 2,548,974 |  |  | — |
Securities sold under agreements to repurchase | 22,794 |  |  | 22,794 |  |  | — |  |  | 22,794 |  |  | — |
FHLB advances and other | 57,942 |  |  | 58,159 |  |  | — |  |  | 58,159 |  |  | — |
Subordinated notes | 31,918 |  |  | 33,400 |  |  | — |  |  | 33,400 |  |  | — |
Interest rate swaps | 781 |  |  | 781 |  |  | — |  |  | 781 |  |  | — |
Accrued interest payable | 683 |  |  | 683 |  |  | — |  |  | 683 |  |  | — |
December 31, 2020 |  |  |  |  |  |  |  |  |
Financial Assets |  |  |  |  |  |  |  |  |
Cash and due from banks | $ | 26,203 |  |  | $ | 26,203 |  |  | $ | 26,203 |  |  | $ | — |  |  | $ | — |
Interest-bearing deposits with banks | 99,055 |  |  | 99,055 |  |  | 99,055 |  |  | — |  |  | — |
Restricted investments in bank stocks | 10,563 |  |  | n/a |  | n/a |  | n/a |  | n/a
Investment securities | 466,465 |  |  | 466,465 |  |  | 371 |  |  | 434,591 |  |  | 31,503 |
Loans held for sale | 11,734 |  |  | 11,734 |  |  | — |  |  | 11,734 |  |  | — |
Loans, net of allowance for loan losses | 1,959,539 |  |  | 1,953,860 |  |  | — |  |  | — |  |  | 1,953,860 |
Interest rate lock commitments on residential mortgages | 673 |  |  | 673 |  |  | — |  |  | — |  |  | 673 |
Interest rate swaps | 690 |  |  | 690 |  |  | — |  |  | 690 |  |  | — |
Accrued interest receivable | 8,927 |  |  | 8,927 |  |  | — |  |  | 1,529 |  |  | 7,398 |
Financial Liabilities |  |  |  |  |  |  |  |  |
Deposits | 2,356,880 |  |  | 2,359,317 |  |  | — |  |  | 2,359,317 |  |  | — |
Securities sold under agreements to repurchase | 19,466 |  |  | 19,466 |  |  | — |  |  | 19,466 |  |  | — |
FHLB advances and other | 58,045 |  |  | 58,298 |  |  | — |  |  | 58,298 |  |  | — |
Subordinated notes | 31,903 |  |  | 31,712 |  |  | — |  |  | 31,712 |  |  | — |
Interest rate swaps | 1,956 |  |  | 1,956 |  |  | — |  |  | 1,956 |  |  | — |
Accrued interest payable | 238 |  |  | 238 |  |  | — |  |  | 238 |  |  | — |

The methods used to estimate the fair value of financial instruments at March 31, 2021 did not necessarily represent an exit price. In accordance with the Company's adoption of ASU 2016-01, Financial Instruments – Overall (Subtopic 825-10): Recognition and Measurement of Financial Assets and Financial Liabilities, the methods utilized to measure the fair value of financial instruments at March 31, 2021 represents an approximation of exit price; however, an actual exit price may differ.
NOTE 12. CONTINGENCIES
The nature of the Company’s business generates a certain amount of litigation involving matters arising out of the ordinary course of business. Except as described below, in the opinion of management, there are no legal proceedings that might have a material effect on the results of operations, liquidity, or the financial position of the Company at this time.
On March 5, 2019, Paul Parshall, a purported individual stockholder of Hamilton, filed, on behalf of himself and all of Hamilton’s stockholders other than the named defendants and their affiliates (the “Purported Class”), a derivative and putative
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class action complaint in the Circuit Court for Baltimore City, Maryland, captioned Paul Parshall v. Carol Coughlin et. al., naming each Hamilton director, Orrstown, and Hamilton as defendants (the “Action”). The Action alleged, among other things, that Hamilton’s directors breached their fiduciary duties to the Purported Class in connection with the merger, and that the Proxy Statement/Prospectus omitted certain material information regarding the merger. Orrstown was alleged to have aided and abetted the Hamilton directors’ alleged breaches of their fiduciary duties. The Action sought, among other remedies, to enjoin the merger or, in the event the merger was completed, rescission of the merger or rescissory damages; unspecified damages; and costs of the lawsuit, including attorneys’ and experts’ fees. A settlement was reached on the Action in March 2020 which resulted in a payment by the Company of $135 thousand in mootness fees to the defendants in April 2020.
On May 25, 2012, SEPTA filed a putative class action complaint in the U.S. District Court for the Middle District of Pennsylvania against the Company, the Bank and certain current and former directors and officers (collectively, the “Orrstown Defendants”). The complaint alleged, among other things, that (i) in connection with the Company’s Registration Statement on Form S-3 dated February 23, 2010 and its Prospectus Supplement dated March 23, 2010, and (ii) during the purported class period of March 24, 2010 through October 27, 2011, the Company issued materially false and misleading statements regarding the Company’s lending practices and financial results, including misleading statements concerning the stringent nature of the Bank’s credit practices and underwriting standards, the quality of its loan portfolio, and the intended use of the proceeds from the Company’s March 2010 public offering of common stock. The complaint asserted claims under Sections 11, 12(a) and 15 of the Securities Act of 1933, Sections 10(b) and 20(a) of the Securities Exchange Act of 1934 and Rule 10b-5 promulgated thereunder, and sought class certification, unspecified money damages, interest, costs, fees and equitable or injunctive relief. Under the Private Securities Litigation Reform Act of 1995 (“PSLRA”), the Court appointed SEPTA Lead Plaintiff on August 20, 2012.
On March 4, 2013, SEPTA filed an amended complaint. The amended complaint expanded the list of defendants in the action to include the Company’s former independent registered public accounting firm, Smith Elliott Kearns & Company, LLC (“SEK”), and the underwriters of the Company’s March 2010 public offering of common stock. In addition, among other things, the amended complaint extended the purported 1934 Exchange Act class period from March 15, 2010 through April 5, 2012.
On June 22, 2015, in a 96-page Memorandum, the Court dismissed without prejudice SEPTA’s amended complaint against all defendants, finding that SEPTA failed to state a claim under either the Securities Act of 1933, as amended, or the Securities Exchange Act of 1934, as amended. On February 8, 2016, the Court granted SEPTA’s motion for leave to amend again and SEPTA filed its second amended complaint that same day.
On December 7, 2016, the Court issued an Order and Memorandum granting in part and denying in part defendants’ motions to dismiss SEPTA’s second amended complaint. The Court granted the motions to dismiss the Securities Act claims against all defendants, and granted the motions to dismiss the Exchange Act Section 10(b) and Rule 10b-5 claims against all defendants except Orrstown Financial Services, Inc., Orrstown Bank, Thomas R. Quinn, Jr., Bradley S. Everly, and Jeffrey W. Embly. The Court also denied the motions to dismiss the Exchange Act Section 20(a) claims against Quinn, Everly, and Embly.
On December 15, 2017, the Orrstown Defendants and SEPTA exchanged expert reports in opposition to and in support of class certification, respectively. On January 15, 2018, the parties exchanged expert rebuttal reports. SEPTA has not yet filed a motion for class certification.
On August 9, 2018, SEPTA filed a motion to compel the production of Confidential Supervisory Information (CSI) of non-parties the Board of Governors of the Federal Reserve System (FRB) and the Pennsylvania Department of Banking and Securities, in the possession of Orrstown and third parties. On August 30, 2018, the FRB filed an unopposed motion to intervene in the Action for the purpose of opposing SEPTA’s motion to compel. On February 12, 2019, the Court denied SEPTA’s motion to compel the production of CSI on the ground that SEPTA had failed to exhaust its administrative remedies.
On April 11, 2019, SEPTA filed a motion for leave to file a third amended complaint. The proposed third amended complaint seeks to reassert the Securities Act claims that the Court dismissed as to all defendants on December 7, 2016, when the Court granted in part and denied in part defendants’ motions to dismiss SEPTA’s second amended complaint. The proposed third amended complaint also seeks to reassert the Exchange Act claims against those defendants that the Court dismissed from the case on December 7, 2016.
On June 13, 2019, Orrstown filed a motion for protective order to stay discovery pending resolution of SEPTA’s motion for leave to file a third amended complaint. On July 17, 2019, the Court entered an Order partially granting Orrstown’s motion for protective order, ruling that all deposition discovery in the case was stayed pending a decision on SEPTA’s motion for leave to file a third amended complaint. Party and non-party document discovery in the case has largely been completed.
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On February 14, 2020, the Court issued an Order and Memorandum granting SEPTA’s motion for leave to file a third amended complaint. The third amended complaint is now the operative complaint. It reinstates the Orrstown Defendants, as well as SEK and the underwriter defendants, previously dismissed from the case on December 7, 2016. The third amended complaint also revives the previously dismissed Securities Act claim against the Orrstown Defendants, SEK, and the underwriter defendants. Defendants filed their motions to dismiss the third amended complaint on April 24, 2020. SEPTA’s opposition was filed on July 8, 2020, and Orrstown’s reply brief was filed on August 12, 2020. The motions to dismiss the third amended complaint are currently pending.
Additionally, on February 24, 2020, the Orrstown Defendants, and the underwriter defendants and SEK, separately filed motions under 28 U.S.C. § 1292(b) asking the District Court to certify its February 14, 2020 Order granting leave to file the third amended complaint for interlocutory appeal to the Third Circuit Court of Appeals. The District Court granted those motions on July 17, 2020, and defendants filed their Petition for Permission to Appeal with the Third Circuit on July 27, 2020. The Third Circuit granted permission to appeal the Order pursuant to 28 U.S.C. § 1292(b) on August 13, 2020. Defendants filed their joint Opening Brief in the Third Circuit on November 2, 2020, asking the Court to reverse the district court’s Order. SEPTA filed its responsive brief on December 2, 2020 and defendants filed their reply brief on December 23, 2020. Oral argument was held on February 10, 2021. The Third Circuit’s decision is pending.
The Company believes that the allegations of SEPTA’s third amended complaint are without merit and intends to defend itself vigorously against those claims. It is not possible at this time to reasonably estimate possible losses, or even a range of reasonably possible losses, in connection with the litigation.
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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
The following discussion and analysis is intended to assist readers in understanding the consolidated financial condition and results of operations of Orrstown and should be read in conjunction with the preceding unaudited condensed consolidated financial statements and notes thereto included in this Quarterly Report on Form 10-Q, as well as with the audited consolidated financial statements and notes thereto for the year ended December 31, 2020, included in our Annual Report on Form 10-K. Throughout this discussion, the yield on earning assets is stated on a fully taxable-equivalent basis and balances represent average daily balances unless otherwise stated. Certain prior period amounts presented in this discussion and analysis have been reclassified to conform to current period classifications.
Overview
The Company, headquartered in Shippensburg, Pennsylvania, is a one-bank holding company that has elected status as a financial holding company. The consolidated financial information presented herein reflects the Company and its wholly-owned subsidiary, the Bank. At March 31, 2021, the Company had total assets of $3.0 billion, total liabilities of $2.7 billion and total shareholders’ equity of $254.4 million.
Caution About Forward-Looking Statements
Certain statements appearing herein, which are not historical in nature, are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. In addition, we may make other written and oral communications, from time to time, that contain such statements. Such forward-looking statements refer to a future period or periods, reflecting our current beliefs as to likely future developments, and use words like “may,” “will,” “expect,” “estimate,” “anticipate” or similar terms. Forward-looking statements are statements that include projections, predictions, expectations, or beliefs about events or results or otherwise are not statements of historical facts, including, but not limited to, statements related to new business development, new loan opportunities, growth in the balance sheet and fee based revenue lines of business, merger and acquisition activity, reducing risk assets, and mitigating losses in the future. Actual results and trends could differ materially from those set forth in such statements and there can be no assurances that we will achieve the desired level of new business development and new loans, growth in the balance sheet and fee based revenue lines of business, successful merger and acquisition activity, continue to reduce risk assets or mitigate losses in the future. In addition to risks and uncertainties related to the COVID-19 pandemic and resulting governmental and societal responses, factors that could cause actual results to differ from those expressed or implied by the forward-looking statements include, but are not limited to, the following: ineffectiveness of the Company’s business strategy due to changes in current or future market conditions; the effects of competition, including industry consolidation and development of competing financial products and services; difficulty integrating the Company's strategic acquisitions; the inability to fully achieve expected savings, efficiencies or synergies from mergers and acquisitions, or taking longer than estimated for such savings, efficiencies and synergies to be realized; changes in laws and regulations; interest rate movements; changes in credit quality; inability to raise capital, if necessary, under favorable conditions; volatility in the securities markets; deteriorating economic conditions; expenses associated with pending litigation and legal proceedings; the failure of the SBA to honor its guarantee of loans issued under the SBA PPP; and other risks and uncertainties, including those detailed in our Annual Report on Form 10-K for the year ended December 31, 2020, and our Quarterly Reports on Form 10-Q under the sections titled “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and in other filings made with the SEC. The statements are valid only as of the date hereof and we disclaim any obligation to update this information.
Economic Climate and Market Conditions
Preliminary real GDP for the first quarter of 2021 reflected an annualized increase of 6.4%, which is the second strongest growth rate since 2003. This is an increase from annualized growth of 4.3% for the fourth quarter of 2020. The GDP has now recovered approximately 96% of its COVID-19 related decline. The increase was driven by a decline in COVID-19 case counts combined with vaccine rollouts, which led to the easing of some lockdown measures throughout the country. Consumer spending increased as government stimulus payments were received in January and March 2021. Retail sales increased and businesses grew at a faster rate. Uncertainty still exists with COVID-19 variants and a worker shortage. The unemployment rate declined to 6.1% in April 2021 from 6.7% in December 2020. There were significant job gains in leisure and hospitality, other services, and local government education which were partially offset by declines in temporary help services, couriers and messengers.
Due to the COVID-19 pandemic, market interest rates have declined significantly, with the 10-year Treasury bond falling for the first time below 1.00% on March 3, 2020; it was at 0.93% on December 31, 2020 and has since recovered to 1.58% as of May 6, 2021. In 2020, in reaction to the increase in uncertainty, the Federal Reserve cut the Fed Funds rates by 150 basis points to 0% to 0.25%. In its most recent meeting in April 2021, the Federal Reserve Open Markets Committee left the Fed Funds rate unchanged with rates expected to remain at this level for an extended period of time. Inflation also remains muted. The
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Committee has indicated that they will not increase rates until the recovery achieves maximum employment and inflation has reached 2% and longer term inflation expectations are maintained above 2%. These low interest rates and other effects of the COVID-19 pandemic may adversely affect the Company's financial condition and results of operations in future periods. It is unknown how long the adverse conditions associated with the COVID-19 pandemic will last and what the complete financial effect will be to the Company. It is reasonably foreseeable that estimates made in the financial statements could be materially and adversely impacted in the near term as a result of these conditions, including expected credit losses on loans and the fair value of financial instruments that are carried at fair value.
Critical Accounting Estimates
The Company’s accounting and reporting policies are in accordance with GAAP and follow accounting and reporting guidelines prescribed by bank regulatory authorities and general practices within the financial services industry in which it operates. Our financial position and results of operations are affected by management's application of accounting policies, including estimates, and assumptions and judgments that affect the amounts reported in the consolidated financial statements and accompanying notes. These estimates, assumptions, and judgments are based on information available as of the balance sheet date and through the date the financial statements are filed with the SEC. Different assumptions in the application of these policies could result in material changes in the consolidated financial position and/or consolidated results of operations and related disclosures. The more critical accounting estimates include accounting for credit losses and valuation methodologies. Accordingly, these critical accounting estimates are discussed in detail in "Management's Discussion and Analysis of Financial Condition and Results of Operations" in our Annual Report on Form 10-K for the year ended December 31, 2020. Significant accounting policies and any changes in accounting principles and effects of new accounting pronouncements are discussed in Note 1, Summary of Significant Accounting Policies, to the Consolidated Financial Statements under Part II, Item 8, "Financial Statements and Supplementary Data," in our Annual Report on Form 10-K for the year ended December 31, 2020. Additional disclosures regarding the effects of new accounting pronouncements are included in this report in Note 1, Summary of Significant Accounting Policies, to the unaudited condensed consolidated financial statements under Part I, Item 1, "Financial Information."
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RESULTS OF OPERATIONS
Three months ended March 31, 2021 compared with three months ended March 31, 2020
Summary
Net income totaled $10.2 million for the three months ended March 31, 2021 compared with net income of $5.1 million for the same period in 2020. Diluted earnings per share for the three months ended March 31, 2021 totaled $0.92, compared with $0.46 for the three months ended March 31, 2020. Net interest income positively influenced results of operations, and totaled $21.9 million for the three months ended March 31, 2021, a $3.6 million increase from $18.3 million in the three months ended March 31, 2020. Noninterest income totaled $7.5 million for the three months ended March 31, 2021 compared with $7.1 million in the three months ended March 31, 2020. Noninterest expenses totaled $17.8 million and $18.3 million for the three months ended March 31, 2021 and 2020, respectively.
The comparability of operating results for 2021 with 2020 have generally bee n impacted by the SBA PPP loans originated subsequent to March 31, 2020.
Net Interest Income
Net interest income increased by $3.6 million, from $18.3 million to $21.9 million, for the three months ended March 31, 2021 compared with the three months ended March 31, 2020. Interest income on loans increased by $1.3 million, from $20.2 million to $21.5 million, securities interest income decreased by $1.3 million, from $3.7 million to $2.4 million, and total interest expense decreased by $3.6 million from $5.7 million to $2.1 million, in comparing the three months ended March 31, 2021 with the three months ended March 31, 2020.
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The following table presents net interest income, net interest spread and net interest margin for the three months ended March 31, 2021 and 2020 on a taxable-equivalent basis:

| Three Months Ended March 31, 2021 |  | Three Months Ended March 31, 2020
| Average Balance |  | Taxable- Equivalent Interest |  | Taxable- Equivalent Rate |  | Average Balance |  | Taxable- Equivalent Interest |  | Taxable- Equivalent Rate
Assets |  |  |  |  |  |  |  |  |  |  |
Federal funds sold & interest-bearing bank balances | $ | 145,595 |  |  | $ | 39 |  |  | 0.11 | % |  | $ | 22,869 |  |  | $ | 80 |  |  | 1.41 | %
Securities (1) | 468,273 |  |  | 2,512 |  |  | 2.18 |  |  | 500,987 |  |  | 3,797 |  |  | 3.05 |
Loans (1)(2)(3) | 2,033,219 |  |  | 21,574 |  |  | 4.30 |  |  | 1,653,547 |  |  | 20,287 |  |  | 4.93 |
Total interest-earning assets | 2,647,087 |  |  | 24,125 |  |  | 3.70 |  |  | 2,177,403 |  |  | 24,164 |  |  | 4.46 |
Other assets | 182,737 |  |  |  |  |  |  | 188,400 |  |  |  |  |
Total | $ | 2,829,824 |  |  |  |  |  |  | $ | 2,365,803 |  |  |  |  |
Liabilities and Shareholders’ Equity |  |  |  |  |  |  |  |  |  |  |
Interest-bearing demand deposits | $ | 1,334,219 |  |  | 438 |  |  | 0.13 |  |  | $ | 972,486 |  |  | 1,903 |  |  | 0.79 |
Savings deposits | 183,576 |  |  | 45 |  |  | 0.10 |  |  | 151,195 |  |  | 63 |  |  | 0.17 |
Time deposits | 397,271 |  |  | 909 |  |  | 0.93 |  |  | 503,364 |  |  | 2,388 |  |  | 1.91 |
Securities sold under agreements to repurchase | 21,452 |  |  | 9 |  |  | 0.17 |  |  | 9,416 |  |  | 28 |  |  | 1.20 |
FHLB Advances and other | 58,000 |  |  | 171 |  |  | 1.20 |  |  | 187,408 |  |  | 822 |  |  | 1.76 |
Subordinated notes | 31,909 |  |  | 502 |  |  | 6.29 |  |  | 31,853 |  |  | 501 |  |  | 6.33 |
Total interest-bearing liabilities | 2,026,427 |  |  | 2,074 |  |  | 0.42 |  |  | 1,855,722 |  |  | 5,705 |  |  | 1.24 |
Noninterest-bearing demand deposits | 516,849 |  |  |  |  |  |  | 250,163 |  |  |  |  |
Other | 36,244 |  |  |  |  |  |  | 33,763 |  |  |  |  |
Total liabilities | 2,579,520 |  |  |  |  |  |  | 2,139,648 |  |  |  |  |
Shareholders’ equity | 250,304 |  |  |  |  |  |  | 226,155 |  |  |  |  |
Total | $ | 2,829,824 |  |  |  |  |  |  | $ | 2,365,803 |  |  |  |  |
Taxable-equivalent net interest income /net interest spread |  |  | 22,051 |  |  | 3.28 | % |  |  |  | 18,459 |  |  | 3.23 | %
Taxable-equivalent net interest margin |  |  |  |  | 3.38 | % |  |  |  |  |  | 3.41 | %
Taxable-equivalent adjustment |  |  | (196) |  |  |  |  |  |  | (197) |  |  |
Net interest income |  |  | $ | 21,855 |  |  |  |  |  |  | $ | 18,262 |  |  |

NOTES TO ANALYSIS OF NET INTEREST INCOME:
(1) | Yields and interest income on tax-exempt assets have been computed on a taxable-equivalent basis assuming a 21% tax rate.
(2) | Average balances include nonaccrual loans.
(3) | Interest income on loans includes prepayment and late fees.

For the three months ended March 31, 2021, taxable-equivalent basis net interest income increased by $3.6 million compared with the three months ended March 31, 2020. The increase reflected an increase of $469.7 million in average interest-earning assets partially offset by an increase of $170.7 million in average interest-bearing liabilities from the three months ended March 31, 2020 to the three months ended March 31, 2021. These balances increased primarily due to the SBA PPP loans originated from April 2020 to March 31, 2021.
Taxable-equivalent interest income earned on lo ans increased by $1.3 million year-over-year. The $379.7 million increase in average loan balance year-ov er-year reflects PPP originations, net of forgiveness, since March 31, 2020. SBA PPP loans averaged $463.0 million during the three months ended March 31, 2021 as compared to $0 in the three months ended March 31, 2020. Partially offsetting the increase in loans from SBA PPP was a decrease in average residential mortgage loans during the period due to significant refinance a ctivity in the low interest rate environment. For the three months ended March 31, 2021, interest income on loans includes $3.3 mi llion of net deferred fees recognized associated with the SBA PPP loans. Through March 31, 2021, a total of $23.0 million in net deferred fees were recorded for these loans to be recognized over the life of the
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loans, which is between two and five years, but can be accelerated upon satisfactorily completing forgiveness steps with the SBA. The yield on loans was 4.30% for the three months ended March 31, 2021 as compared to 4.93% for the three months ended March 31, 2020. This de cline reflects a reduction in market interest rates on variable rate loans in the portfolio. Accretion of purchase accounting adjustments was $466 thousand for the three months ended March 31, 2021 as compared to $598 thousand for the three months ended March 31, 2020. The three months ended March 31, 2021 and 2020 include d $416 thousand and $382 thousand, respectively, of accelerated accretion related to the payoff of purchased credit impaired loans.
Taxable-equivalent securities interest income decreased by $1.3 million year-over-year, with the taxable equivalent yield decreasing from 3.05% for the three months ended March 31, 2020 to 2.18% for the three months ended March 31, 2021. The 87 basis point decrease i n taxable-equivalent yield on securities reflected the decreased interest rate environment between years and certain repositioning within the portfolio under the Company's asset/liability management strategies. The impact of the interest rate decline was partially offset by a decrease of $32.7 million in the average balance of securities from the three months ended March 31, 2020 to the three months ended March 31, 2021. As the Bank continues to execute its plan to grow relationship loans, it will work to reduce its investment portfolio to fund some of this loan growth through investment repayments. Given the current interest rate environment and slope of the yield curve, the Company expects liquidity to increase in interest bearing demand balances, as it continues to look for investments that are consistent with its strategies.
Interest expense on deposits and borrowings decreased by $3.6 million year-over-year, with the average balance of interest-bearing deposits increasing by $288.0 million and the average balance of total borrowings decreasing by $117.3 million. The increase in average interest-bearing deposits was due primarily to the SBA PPP loans originated since March 31, 2020. The average balance of interest-bearing liabilities increased by $170.7 million in the three months ended March 31, 2021 compared to the three months ended March 31, 2020 due to PPP fundings. Despite this increase, there was a decrease of 82 basis points in the cost of interest-bearing liabilities which drove the decrease in interest expense. Average borrowings declined due primarily to maturities of FHLB advances. The balance of deposits associated with the SBA PPP loans are expected to decline significantly into the second half of 2021 as the funds are drawn by the borrowers and the loans are forgiven by the SBA.
Provision for Loan Losses
Asset quality trends continue to be solid with a low level of charge-offs and nonperforming loans. The provision for loan losses was a negative $1.0 million for the three months ended March 31, 2021 compared with expense of $925 thousand for the same period in 2020. The provision expense recorded in the three months ended March 31, 2020 was driven by an increase in qualitative factor assumptions as a result of the COVID-19 pandemic. The negative provision recorded in the three months ended March 31, 2021 was due to the release of a portion of the Company's COVID-19 related reserves, as the credit performance was strong in the past year, as well as reduced outstanding loan balances on non-guaranteed loans. Net recoveries in the three mo nths ended March 31, 2021 totaled $184 thousand, as compared to net charge-offs of $223 thousand in the comparable prior year period. Nonperforming loans were 0.48% of gross loans at March 31, 2021, compared with 0.52% of gross loans at December 31, 2020. Nonperforming loans decreased by $415 thousand from December 31, 2020 to March 31, 2021 due primarily to payment activity.
Additional information is included in the "Credit Risk Management" section herein.
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Noninterest Income
The following table compares noninterest income for the three months ended March 31, 2021 and 2020:

| Three Months Ended March 31, |  | $ Change |  | % Change
| 2021 |  | 2020 |  | 2021-2020 |  | 2021-2020
Service charges on deposit accounts | $ | 737 |  |  | $ | 847 |  |  | $ | (110) |  |  | (13) | %
Interchange income | 955 |  |  | 788 |  |  | 167 |  |  | 21 | %
Other service charges, commissions and fees | 148 |  |  | 140 |  |  | 8 |  |  | 6 | %
Swap fees | 53 |  |  | 200 |  |  | (147) |  |  | (74) | %
Trust and investment management income | 1,912 |  |  | 1,640 |  |  | 272 |  |  | 17 | %
Brokerage income | 811 |  |  | 719 |  |  | 92 |  |  | 13 | %
Mortgage banking activities | 2,189 |  |  | 332 |  |  | 1,857 |  |  | 559 | %
Gain on sale of portfolio loans | — |  |  | 1,878 |  |  | (1,878) |  |  | (100) | %
Income from life insurance | 557 |  |  | 540 |  |  | 17 |  |  | 3 | %
Other income | 37 |  |  | 30 |  |  | 7 |  |  | 23 | %
Investment securities gains (losses) | 145 |  |  | (40) |  |  | 185 |  |  | 463 | %
Total noninterest income | $ | 7,544 |  |  | $ | 7,074 |  |  | $ | 470 |  |  | 7 | %

The following factors contributed to the more significant changes in noninterest income between the three months ended March 31, 2021 and 2020:
•Service charges on deposit accounts decreased due primarily to reduced overdraft charges in the three months ended March 31, 2021 as government stimulus payments provided excess cash to consumers.
•Interchange income grew from 2020 to 2021 due to increased spending and transaction activity resulting from government stimulus payments.
•Swap fees declined due to the interest rate environment and lower commercial loan originations.
•Mortgage banking income increased by $1.9 million. Refinance activity continued to be strong in the first quarter of 2021 due to the decrease in interest rates, and the gain on sale margin increased. Loans sold in the three months ended March 31, 2021 totaled $57.3 million compared with $22.0 million in the three months ended March 31, 2020. During the three months ended March 31, 2021, the Company recorded a MSR valuation reserve reversal of $607 thousand driven by market interest rate increases compared to an impairment charge of $501 thousand in the three months ended March 31, 2020.
•During the three months ended March 31, 2020, the Bank recorded $1.9 million in gains due to the sale of $9.2 million of classified loans for a gain of $1.6 million and the sale of an $11.0 million portfolio of recreational vehicle loans for a gain of $314 thousand.
•During the three months ended March 31, 2021, the Company recorded net investment securities gains of $145 thousand due to the sale of 14 commercial mortgage-backed securities and a market value increase in the value of an equity security in the three months ended March 31, 2021. The Company recognized net investment securities losses of $40 thousand in the three months ended March 31, 2020 due to the decrease in the value of an equity security.
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Noninterest Expenses
The following table compares noninterest expenses for the three months ended March 31, 2021 and 2020:

| Three Months Ended March 31, |  | $ Change |  | % Change
| 2021 |  | 2020 |  | 2021-2020 |  | 2021-2020
Salaries and employee benefits | $ | 10,197 |  |  | $ | 11,594 |  |  | $ | (1,397) |  |  | (12.0) | %
Occupancy | 1,240 |  |  | 1,127 |  |  | 113 |  |  | 10.0 | %
Furniture and equipment | 1,278 |  |  | 1,162 |  |  | 116 |  |  | 10.0 | %
Data processing | 1,019 |  |  | 871 |  |  | 148 |  |  | 17.0 | %
Automated teller machine and interchange fees | 249 |  |  | 251 |  |  | (2) |  |  | (0.8) | %
Advertising and bank promotions | 425 |  |  | 789 |  |  | (364) |  |  | (46.1) | %
FDIC insurance | 194 |  |  | 47 |  |  | 147 |  |  | 312.8 | %
Other professional services | 721 |  |  | 716 |  |  | 5 |  |  | 0.7 | %
Directors' compensation | 234 |  |  | 201 |  |  | 33 |  |  | 16.4 | %
Taxes other than income | 451 |  |  | — |  |  | 451 |  |  | — | %
Intangible asset amortization | 334 |  |  | 463 |  |  | (129) |  |  | (27.9) | %
Insurance claim receivable recovery | — |  |  | (486) |  |  | 486 |  |  | (100.0) | %
Other operating expenses | 1,441 |  |  | 1,569 |  |  | (128) |  |  | (8.2) | %
Total noninterest expenses | $ | 17,783 |  |  | $ | 18,304 |  |  | $ | (521) |  |  | (2.8) | %

The following factors contributed to the more significant changes in noninterest expenses between the three months ended March 31, 2021 and 2020:
•The decrease in salaries and employee benefits was primarily due to reduced headcount from the prior year restructurings and lower health insurance costs.
•Advertising and bank promotions decreased by $364 thousand due primarily to the timing of an annual Educational Improvement Tax Credit ("EITC") Program contribution in the prior year. It is anticipated that EITC contributions will be made later in 2021.
•The increase in FDIC insurance expense reflects credits received in the first quarter of 2020 that offset the Bank's fourth quarter 2019 FDIC assessment.
•Taxes other than income increased by $451 thousand from the prior year due to the timing of the aforementioned EITC contribution and resulting tax credit in the prior year.
•Intangible asset amortization increased principally due to the elimination of a customer intangible associated with the discontinuance of Wheatland Advisors, Inc. on July 31, 2020 and full amortization of a covenant not to compete in 2020.
•During the three months ended March 31, 2020, $486 thousand of refunds were received from an insurance company related to a 2018 cyber security incident.
•Other line items within noninterest expenses showed fluctuations between 2021 and 2020 attributable to normal business operations.
Income Tax Expense
Income tax expense totaled $2.4 million, an effective tax rate of 19.1%, for the three months ended March 31, 2021, compared with $1.0 million, an effective tax rate of 17.0%, for the three months ended March 31, 2020. The Company’s effective tax rate is less than the 21% federal statutory rate, principally due to tax-free income, which includes interest income on tax-free loans and securities and income from life insurance policies, federal income tax credits, and the impact of non-tax deductible expenses, including merger related expenses. The difference in the effective tax rate from the three months ended March 31, 2020 to the three months ended March 31, 2021 was due primarily to an increase in estimated earnings before income taxes.
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FINANCIAL CONDITION
Management devotes substantial time to overseeing the investment of funds in loans and securities and the formulation of policies directed toward the profitability and management of the risks associated with these investments.
Investment Securities
The Company utilizes investment securities to manage interest rate risk, to enhance income through interest and dividend income, to provide liquidity and to provide collateral for certain deposits and borrowings. At March 31, 2021, investment securities totaled $407.7 million, a decrease of $58.8 million, from the $466.5 million balance at December 31, 2020. During the three months ended March 31, 2021, the Company sold $75.6 million of commercial mortgage-backed securities for a net gain of $128 thousand. During the three months ended March 31, 2021 and 2020, the Company recorded a gain of $17 thousand and a loss of $40 thousand, respectively, due to market value adjustments on an equity security. The balance of investment securities included net unrealized gains of $4.6 million at March 31, 2021 as compared to net unrealized gains of $5.5 million at December 31, 2020. This decr ease reflects the impact of a steepening yield curve on the Company's investment portfolio.
Loan Portfolio
The Company offers a variety of products to meet the credit needs of its borrowers, principally commercial real estate loans, commercial and industrial loans, and retail loans consisting of loans secured by residential properties, and to a lesser extent, installment loans. No loans are extended to non-domestic borrowers or governments.
The risks associated with lending activities differ among loan classes and are subject to the impact of changes in interest rates, market conditions of collateral securing the loans and general economic conditions. Any of these factors may adversely impact a borrower’s ability to repay loans, and also impact the associated collateral. See Note 3, Loans and Allowance for Loan Losses, to the unaudited condensed consolidated financial statements under Part I, Item 1, "Financial Information," for a description of the Company’s loan classes and differing levels of associated credit risk.
The following table presents the loan portfolio, excluding residential LHFS, by segment and class at March 31, 2021 and December 31, 2020:

| March 31, 2021 |  | December 31, 2020
Commercial real estate: |  |  |
Owner occupied | $ | 177,934 |  |  | $ | 174,908 |
Non-owner occupied | 415,219 |  |  | 409,567 |
Multi-family | 111,757 |  |  | 113,635 |
Non-owner occupied residential | 101,381 |  |  | 114,505 |
Acquisition and development: |  |  |
1-4 family residential construction | 12,138 |  |  | 9,486 |
Commercial and land development | 45,229 |  |  | 51,826 |
Commercial and industrial (1) | 750,831 |  |  | 647,368 |
Municipal | 19,238 |  |  | 20,523 |
Residential mortgage: |  |  |
First lien | 225,247 |  |  | 244,321 |
Home equity - term | 9,183 |  |  | 10,169 |
Home equity - lines of credit | 153,169 |  |  | 157,021 |
Installment and other loans | 23,695 |  |  | 26,361 |
| $ | 2,045,021 |  |  | $ | 1,979,690 |

(1) This balance includes $504.3 million and $403.3 million of SBA PPP loans at March 31, 2021 and December 31, 2020, respectively.
Total loans grew by $65.3 million from December 31, 2020 to March 31, 2021. This increase is due primarily to the origination of SBA PPP loans during the three months ended March 31, 2021. These loans, net of deferred fees, totaled $504.3 million at March 31, 2021 and $403.3 million at December 31, 2020. This increase was partially offset by a reduction in residential mortgage loans due to significant refinancing activity.
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Asset Quality
Risk Elements
The Company’s loan portfolio is subject to varying degrees of credit risk. Credit risk is managed through our underwriting standards, on-going credit reviews, and monitoring of asset quality measures. Additionally, loan portfolio diversification, which limits exposure to a single industry or borrower, and collateral requirements also mitigate our risk of credit loss.
The loan portfolio consists principally of loans to borrowers in south central Pennsylvania and the greater Baltimore, Maryland region. As the majority of loans are concentrated in these geographic regions, a substantial portion of the borrowers' ability to honor their obligations may be affected by the level of economic activity in the market areas.
Nonperforming assets include nonaccrual loans and foreclosed real estate. In addition, restructured loans still accruing and loans past due 90 days or more and still accruing are also deemed to be risk assets. For all loan classes, generally the accrual of interest income ceases when principal or interest is past due 90 days or more and collateral is inadequate to cover principal and interest or immediately if, in the opinion of management, full collection is unlikely. Interest will continue to accrue on loans past due 90 days or more if the collateral is adequate to cover principal and interest, and the loan is in the process of collection. Interest accrued, but not collected, as of the date of placement on nonaccrual status, is generally reversed and charged against interest income, unless fully collateralized. Subsequent payments received are either applied to the outstanding principal balance or recorded as interest income, depending on management’s assessment of the ultimate collectability of principal. Loans are returned to accrual status, for all loan classes, when all the principal and interest amounts contractually due are brought current, the loans have performed in accordance with the contractual terms of the note for a reasonable period of time, generally six months, and the ultimate collectability of the total contractual principal and interest is reasonably assured. Past due status is based on contract terms of the loan.
Loans, the terms of which are modified, are classified as TDRs if a concession was granted for legal or economic reasons related to a borrower’s financial difficulties. Concessions granted under a TDR typically involve a temporary deferral of scheduled loan payments, an extension of a loan’s stated maturity date, temporary reduction in interest rates, or below market rates. If a modification occurs while the loan is on accruing status, it will continue to accrue interest under the modified terms. Nonaccrual TDRs are restored to accrual status if scheduled principal and interest payments, under the modified terms, are current for six months after modification, and the borrower continues to demonstrate its ability to meet the modified terms. TDRs are evaluated individually for impairment if they have been restructured during the most recent calendar year, or if they are not performing according to their modified terms.
The following table presents the Company’s risk elements, including the aggregate balances of nonaccrual loans, restructured loans still accruing, loans past due 90 days or more, and OREO as of March 31, 2021 and December 31, 2020. Relevant asset quality ratios are also presented.

| March 31, 2021 |  | December 31, 2020 |  |
Nonaccrual loans | $ | 9,895 |  |  | $ | 10,310 |  |  |
OREO | — |  |  | — |  |  |
Total nonperforming assets | 9,895 |  |  | 10,310 |  |  |
Restructured loans still accruing | 921 |  |  | 934 |  |  |
Loans past due 90 days or more and still accruing | 196 |  |  | 554 |  |  |
Total nonperforming and other risk assets (total risk assets) | $ | 11,012 |  |  | $ | 11,798 |  |  |
Loans 30-89 days past due | $ | 7,510 |  |  | $ | 10,291 |  |  |
Asset quality ratios: |  |  |  |  |
Total nonperforming loans to total loans | 0.48 | % |  | 0.52 | % |  |
Total nonperforming assets to total assets | 0.33 | % |  | 0.37 | % |  |
Total nonperforming assets to total loans and OREO | 0.48 | % |  | 0.52 | % |  |
Total risk assets to total loans and OREO | 0.54 | % |  | 0.60 | % |  |
Total risk assets to total assets | 0.37 | % |  | 0.43 | % |  |
ALL to total loans | 0.93 | % |  | 1.02 | % |  |
ALL to nonperforming loans | 191.68 | % |  | 195.45 | % |  |
ALL to nonperforming loans and restructured loans still accruing | 175.36 | % |  | 179.22 | % |  |

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Total nonperforming and other risk assets decreased by $786 thousand, or 6.7%, from December 31, 2020 to March 31, 2021. There was a net reduction of $415 thousand in non-accrual loans due to payment activity and a decrease of $358 thousand in loans past 90 days and still accruing from December 31, 2020 to March 31, 2021.
The following table presents detail of impaired loans at March 31, 2021 and December 31, 2020:

| March 31, 2021 |  | December 31, 2020
| Nonaccrual Loans |  | Restructured Loans Still Accruing |  | Total |  | Nonaccrual Loans |  | Restructured Loans Still Accruing |  | Total
Commercial real estate: |  |  |  |  |  |  |  |  |  |  |
Owner occupied | $ | 3,967 |  |  | $ | 27 |  |  | $ | 3,994 |  |  | $ | 3,232 |  |  | $ | 28 |  |  | $ | 3,260 |
Multi-family | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |
Non-owner occupied residential | 262 |  |  | — |  |  | 262 |  |  | 268 |  |  | — |  |  | 268 |
Acquisition and development: |  |  |  |  |  |  |  |  |  |  |
Commercial and land development | — |  |  | — |  |  | — |  |  | 814 |  |  | — |  |  | 814 |
Commercial and industrial | 3,378 |  |  | — |  |  | 3,378 |  |  | 3,639 |  |  | — |  |  | 3,639 |
Residential mortgage: |  |  |  |  |  |  |  |  |  |  |
First lien | 1,672 |  |  | 888 |  |  | 2,560 |  |  | 1,730 |  |  | 898 |  |  | 2,628 |
Home equity - term | 18 |  |  | — |  |  | 18 |  |  | 10 |  |  | — |  |  | 10 |
Home equity - lines of credit | 575 |  |  | 6 |  |  | 581 |  |  | 600 |  |  | 8 |  |  | 608 |
Installment and other loans | 23 |  |  | — |  |  | 23 |  |  | 17 |  |  | — |  |  | 17 |
| $ | 9,895 |  |  | $ | 921 |  |  | $ | 10,816 |  |  | $ | 10,310 |  |  | $ | 934 |  |  | $ | 11,244 |

The following table presents our exposure to borrowers with impaired loans, partial charge-offs taken to date and specific reserves established on the borrowing relationships at March 31, 2021 and December 31, 2020. Of the relationships deemed to be impaired at March 31, 2021, two had a recorded balance in excess of $1.0 million, and 67, which represents 33.8% of total impaired loans, had recorded balances of less than $250 thousand.

| # of Relationships |  | Recorded Investment |  | Partial Charge-offs to Date |  | Specific Reserves
March 31, 2021 |  |  |  |  |  |  |
Relationships greater than $1,000,000 | 2 |  |  | $ | 5,540 |  |  | $ | — |  |  | $ | — |
Relationships greater than $500,000 but less than $1,000,000 | 1 |  |  | 654 |  |  | 17 |  |  | — |
Relationships greater than $250,000 but less than $500,000 | 3 |  |  | 971 |  |  | — |  |  | — |
Relationships less than $250,000 | 67 |  |  | 3,651 |  |  | 545 |  |  | 31 |
| 73 |  |  | $ | 10,816 |  |  | $ | 562 |  |  | $ | 31 |
December 31, 2020 |  |  |  |  |  |  |
Relationships greater than $1,000,000 | 2 |  |  | $ | 5,639 |  |  | $ | — |  |  | $ | — |
Relationships greater than $500,000 but less than $1,000,000 | 2 |  |  | 1,211 |  |  | 17 |  |  | — |
Relationships greater than $250,000 but less than $500,000 | 2 |  |  | 637 |  |  | — |  |  | — |
Relationships less than $250,000 | 65 |  |  | 3,757 |  |  | 545 |  |  | 33 |
| 71 |  |  | $ | 11,244 |  |  | $ | 562 |  |  | $ | 33 |

The Company takes partial charge-offs on collateral-dependent loans when carrying value exceeds estimated fair value, as determined by the most recent appraisal adjusted for current (within the quarter) conditions, less costs to dispose. Impairment reserves remain in place if updated appraisals are pending, and represent management’s estimate of potential loss.
Internal loan reviews are completed annually on all commercial relationships with a committed loan balance in excess of $1.0 million, which includes confirmation of risk rating by an independent credit officer. In addition, all relationships greater than $500 thousand rated Substandard, Doubtful or Loss are reviewed and corresponding risk ratings are reaffirmed by the Bank's Problem Loan Committee, with subsequent reporting to the Management ERM Committee.
In its individual loan impairment analysis, the Company determines the extent of any full or partial charge-offs that may be required, or any reserves that may be needed. The determination of the Company’s charge-offs or impairment reserve include an evaluation of the outstanding loan balance and the related collateral securing the credit. Through a combination of collateral securing the loans and partial charge-offs taken to date, the Company believes that it has adequately provided for the potential losses that it may incur on these relationships at March 31, 2021. However, over time, additional information may
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result in increased reserve allocations or, alternatively, it may be deemed that the reserve allocations exceed those that are needed.
In an effort to assist clients that were negatively impacted by the COVID-19 pandemic, the Bank offered various mitigation options, including a loan payment deferral program. Under this program, most commercial deferrals were for a 90-day period, while most consumer deferrals were for a 180-day period. As of March 31, 2021, the Company had loan deferrals under this program for commercial and consumer clients with a total loan balance of $6.0 million and $1.6 million, respectively. In accordance with the revised Interagency Statement on Loan Modifications by Financial Institutions Working with Customers Affected by the Coronavirus issued on April 7, 2020, these deferrals are exempt from TDR status as they meet the specified requirements.
The following table summarizes outstanding COVID-19 related modifications, including deferrals and forbearances at March 31, 2021 and December 31, 2020:

Loan Type |  | Amount of Loans |  | Percent of Non-PPP Loans
| March 31, 2021 |  | December 31, 2020 |  | March 31, 2021 |  | December 31, 2020
Commercial |  | $ | 5,966 |  |  | $ | 15,702 |  |  | 0.5 | % |  | 1.4 | %
Consumer Portfolio Loans |  | 1,574 |  |  | 2,504 |  |  | 0.4 |  |  | 0.6 |
Total Loans |  | $ | 7,540 |  |  | $ | 18,206 |  |  | 0.5 | % |  | 1.2 | %

Credit Risk Management
Allowance for Loan Losses
The Company maintains the ALL at a level deemed adequate by management for probable incurred credit losses. The ALL is established and maintained through a provision for loan losses charged to earnings. Quarterly, management assesses the adequacy of the ALL using a defined methodology which considers specific credit evaluation of impaired loans, past loan loss historical experience and qualitative factors. Management addresses the requirements for loans individually identified as impaired, loans collectively evaluated for impairment, and other bank regulatory guidance in its assessment.
The ALL is evaluated based on review of the collectability of loans in light of historical experience; the nature and volume of the loan portfolio; adverse situations that may affect a borrower’s ability to repay; estimated value of any underlying collateral; and prevailing economic conditions. This evaluation is inherently subjective as it requires estimates that are susceptible to significant revision as more information becomes available. A description of the methodology for establishing the allowance and provision for loan losses and related procedures in establishing the appropriate level of reserve is included in Note 3, Loans and Allowance for Loan Losses, to the unaudited condensed consolidated financial statements under Part I, Item 1, "Financial Information."
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The following table summarizes the Company’s internal risk ratings at March 31, 2021 and December 31, 2020:

| Pass |  | Special Mention |  | Non-Impaired Substandard |  | Impaired - Substandard |  | Doubtful |  | PCI Loans |  | Total
March 31, 2021 |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial real estate: |  |  |  |  |  |  |  |  |  |  |  |  |
Owner occupied | $ | 151,583 |  |  | $ | 11,555 |  |  | $ | 8,380 |  |  | $ | 3,994 |  |  | $ | — |  |  | $ | 2,422 |  |  | $ | 177,934 |
Non-owner occupied | 357,871 |  |  | 57,023 |  |  | — |  |  | — |  |  | — |  |  | 325 |  |  | 415,219 |
Multi-family | 91,067 |  |  | 20,057 |  |  | 633 |  |  | — |  |  | — |  |  | — |  |  | 111,757 |
Non-owner occupied residential | 95,379 |  |  | 3,274 |  |  | 1,232 |  |  | 262 |  |  | — |  |  | 1,234 |  |  | 101,381 |
Acquisition and development: |  |  |  |  |  |  |  |  |  |  |  |  |
1-4 family residential construction | 12,138 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 12,138 |
Commercial and land development | 44,066 |  |  | 647 |  |  | 516 |  |  | — |  |  | — |  |  | — |  |  | 45,229 |
Commercial and industrial | 728,962 |  |  | 10,500 |  |  | 5,649 |  |  | 3,378 |  |  | — |  |  | 2,342 |  |  | 750,831 |
Municipal | 19,238 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 19,238 |
Residential mortgage: |  |  |  |  |  |  |  |  |  |  |  |  |
First lien | 217,542 |  |  | — |  |  | — |  |  | 2,560 |  |  | — |  |  | 5,145 |  |  | 225,247 |
Home equity - term | 9,086 |  |  | — |  |  | 61 |  |  | 18 |  |  | — |  |  | 18 |  |  | 9,183 |
Home equity - lines of credit | 152,443 |  |  | 91 |  |  | 54 |  |  | 581 |  |  | — |  |  | — |  |  | 153,169 |
Installment and other loans | 23,617 |  |  | — |  |  | — |  |  | 23 |  |  | — |  |  | 55 |  |  | 23,695 |
| $ | 1,902,992 |  |  | $ | 103,147 |  |  | $ | 16,525 |  |  | $ | 10,816 |  |  | $ | — |  |  | $ | 11,541 |  |  | $ | 2,045,021 |
December 31, 2020 |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial real estate: |  |  |  |  |  |  |  |  |  |  |  |  |
Owner occupied | $ | 148,846 |  |  | $ | 12,491 |  |  | $ | 7,855 |  |  | $ | 3,260 |  |  | $ | — |  |  | $ | 2,456 |  |  | $ | 174,908 |
Non-owner occupied | 351,860 |  |  | 57,378 |  |  | — |  |  | — |  |  | — |  |  | 329 |  |  | 409,567 |
Multi-family | 92,769 |  |  | 20,224 |  |  | 642 |  |  | — |  |  | — |  |  | — |  |  | 113,635 |
Non-owner occupied residential | 107,557 |  |  | 3,948 |  |  | 1,422 |  |  | 268 |  |  | — |  |  | 1,310 |  |  | 114,505 |
Acquisition and development: |  |  |  |  |  |  |  |  |  |  |  |  |
1-4 family residential construction | 9,101 |  |  | 385 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 9,486 |
Commercial and land development | 49,832 |  |  | 655 |  |  | 525 |  |  | 814 |  |  | — |  |  | — |  |  | 51,826 |
Commercial and industrial | 617,213 |  |  | 17,561 |  |  | 6,118 |  |  | 3,639 |  |  | — |  |  | 2,837 |  |  | 647,368 |
Municipal | 20,523 |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | 20,523 |
Residential mortgage: |  |  |  |  |  |  |  |  |  |  |  |  |
First lien | 236,381 |  |  | — |  |  | — |  |  | 2,628 |  |  | — |  |  | 5,312 |  |  | 244,321 |
Home equity - term | 10,076 |  |  | — |  |  | 64 |  |  | 10 |  |  | — |  |  | 19 |  |  | 10,169 |
Home equity - lines of credit | 156,264 |  |  | 95 |  |  | 54 |  |  | 608 |  |  | — |  |  | — |  |  | 157,021 |
Installment and other loans | 26,283 |  |  | — |  |  | — |  |  | 17 |  |  | — |  |  | 61 |  |  | 26,361 |
| $ | 1,826,705 |  |  | $ | 112,737 |  |  | $ | 16,680 |  |  | $ | 11,244 |  |  | $ | — |  |  | $ | 12,324 |  |  | $ | 1,979,690 |

Potential problem loans are defined as performing loans which have characteristics that cause management concern over the ability of the borrower to perform under present loan repayment terms and which may result in the reporting of these loans as nonperforming loans in the future. Generally, management feels that Substandard loans that are currently performing and not considered impaired result in some doubt as to the borrower’s ability to continue to perform under the terms of the loan, and
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represent potential problem loans. Additionally, the Special Mention classification is intended to be a temporary classification reflective of loans that have potential weaknesses that may, if not monitored or corrected, weaken the asset or inadequately protect the Company’s position at some future date. Special Mention loans represent an elevated risk, but their weakness does not yet justify a more severe, or classified, rating. These loans require inquiry by lenders on the cause of the potential weakness and, once analyzed, the loan classification may be downgraded to Substandard or, alternatively, could be upgraded to Pass. Special Mention loans decreased by $9.6 million f rom December 31, 2020 to March 31, 2021 due to continued improvements in economic conditions as COVID-19 restrictions are eased and government stimulus drives increases in spending.
The following table summarizes activity in the ALL for the three months ended March 31, 2021 and 2020:

| Commercial |  | Consumer |  |  |  |
| Commercial Real Estate |  | Acquisition and Development |  | Commercial and Industrial |  | Municipal |  | Total |  | Residential Mortgage |  | Installment and Other |  | Total |  | Unallocated |  | Total
Three Months Ended |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
March 31, 2021 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Balance, beginning of period | $ | 11,151 |  |  | $ | 1,114 |  |  | $ | 3,942 |  |  | $ | 40 |  |  | $ | 16,247 |  |  | $ | 3,362 |  |  | $ | 324 |  |  | $ | 3,686 |  |  | $ | 218 |  |  | $ | 20,151 |
Provision for loan losses | (494) |  |  | (69) |  |  | (54) |  |  | (2) |  |  | (619) |  |  | (289) |  |  | (106) |  |  | (395) |  |  | 14 |  |  | (1,000) |
Charge-offs | — |  |  | — |  |  | (454) |  |  | — |  |  | (454) |  |  | (21) |  |  | (20) |  |  | (41) |  |  | — |  |  | (495) |
Recoveries | 14 |  |  | 1 |  |  | 280 |  |  | — |  |  | 295 |  |  | 6 |  |  | 10 |  |  | 16 |  |  | — |  |  | 311 |
Balance, end of period | $ | 10,671 |  |  | $ | 1,046 |  |  | $ | 3,714 |  |  | $ | 38 |  |  | $ | 15,469 |  |  | $ | 3,058 |  |  | $ | 208 |  |  | $ | 3,266 |  |  | $ | 232 |  |  | $ | 18,967 |
March 31, 2020 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Balance, beginning of period | $ | 7,634 |  |  | $ | 959 |  |  | $ | 2,356 |  |  | $ | 100 |  |  | $ | 11,049 |  |  | $ | 3,147 |  |  | $ | 319 |  |  | $ | 3,466 |  |  | $ | 140 |  |  | $ | 14,655 |
Provision for loan losses | 383 |  |  | 71 |  |  | 322 |  |  | (1) |  |  | 775 |  |  | 77 |  |  | 42 |  |  | 119 |  |  | 31 |  |  | 925 |
Charge-offs | — |  |  | — |  |  | (75) |  |  | — |  |  | (75) |  |  | (91) |  |  | (72) |  |  | (163) |  |  | — |  |  | (238) |
Recoveries | 403 |  |  | 3 |  |  | 44 |  |  | — |  |  | 450 |  |  | 6 |  |  | 5 |  |  | 11 |  |  | — |  |  | 461 |
Balance, end of period | $ | 8,420 |  |  | $ | 1,033 |  |  | $ | 2,647 |  |  | $ | 99 |  |  | $ | 12,199 |  |  | $ | 3,139 |  |  | $ | 294 |  |  | $ | 3,433 |  |  | $ | 171 |  |  | $ | 15,803 |

The ALL at March 31, 2021, decreased by $1.2 million from December 31, 2020, reflecting a negative provision for loan losses of $1.0 million during the three months ended March 31, 2021. The allowance for loan losses decreased in the three months ended March 31, 2021 as a result of the reduction of qualitative factor adjustments for the impact of the COVID-19 pandemic on the Bank’s loan portfolio as the COVID-19 related deferrals returned to normal paying status and the loans performed for an extended period of time. The increase of $3.2 million in the ALL from March 31, 2020 to March 31, 2021 reflects the remaining COVID-19 related exposure in the loan portfolio. Net charge-offs totaled $184 thousand for the three mont hs ended March 31, 2021, compared with net recoveries of $223 thousand for the three months ended March 31, 2020. Classified loans totaled $27.3 million at March 31, 2021, or 1.3% of total loans outstanding, and decreased from $27.9 million at December 31, 2020, or 1.4% of loans outstanding. The asset quality ratios previously noted are indicative of the continued benefit the Company has received from favorable historical charge-off statistics and generally stable economic and market conditions for the last few years, even while the loan portfolio has been growing. Recent loan growth trends, as well as concerns regarding the COVID-19 pandemic, contributed to management's determination that an increased provision for loan losses was required to maintain an adequate ALL, with an ALL to total loans ratio of 0.93% at March 31, 2021 as compared to 1.02% at December 31, 2020. Excluding SBA loans, which are 100% guaranteed, the ALL to total loans was 1.3% at March 31, 2021. The ALL plus purchase accounting marks to unguaranteed loans was 1.9% at March 31, 2021 and 2.0% a t December 31, 2020.
Despite generally favorable historical charge-off data, the impact of the COVID-19 pandemic on economic conditions may result in the need for additional provisions for loan losses in future quarters.
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The following table summarizes the ending loan balances individually or collectively evaluated for impairment based on loan type, as well as the ALL allocation for each, at March 31, 2021 and December 31, 2020, including PCI loans:

| Commercial |  | Consumer |  |  |  |
| Commercial Real Estate |  | Acquisition and Development |  | Commercial and Industrial |  | Municipal |  | Total |  | Residential Mortgage |  | Installment and Other |  | Total |  | Unallocated |  | Total
March 31, 2021 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Loans allocated by: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Individually evaluated for impairment | $ | 4,256 |  |  | $ | — |  |  | $ | 3,378 |  |  | $ | — |  |  | $ | 7,634 |  |  | $ | 3,159 |  |  | $ | 23 |  |  | $ | 3,182 |  |  | $ | — |  |  | $ | 10,816 |
Collectively evaluated for impairment | 802,035 |  |  | 57,367 |  |  | 747,453 |  |  | 19,238 |  |  | 1,626,093 |  |  | 384,440 |  |  | 23,672 |  |  | 408,112 |  |  | — |  |  | 2,034,205 |
| $ | 806,291 |  |  | $ | 57,367 |  |  | $ | 750,831 |  |  | $ | 19,238 |  |  | $ | 1,633,727 |  |  | $ | 387,599 |  |  | $ | 23,695 |  |  | $ | 411,294 |  |  | $ | — |  |  | $ | 2,045,021 |
ALL allocated by: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Individually evaluated for impairment | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | 31 |  |  | $ | — |  |  | $ | 31 |  |  | $ | — |  |  | $ | 31 |
Collectively evaluated for impairment | 10,671 |  |  | 1,046 |  |  | 3,714 |  |  | 38 |  |  | 15,469 |  |  | 3,027 |  |  | 208 |  |  | 3,235 |  |  | 232 |  |  | 18,936 |
| $ | 10,671 |  |  | $ | 1,046 |  |  | $ | 3,714 |  |  | $ | 38 |  |  | $ | 15,469 |  |  | $ | 3,058 |  |  | $ | 208 |  |  | $ | 3,266 |  |  | $ | 232 |  |  | $ | 18,967 |
December 31, 2020 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Loans allocated by: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Individually evaluated for impairment | $ | 3,528 |  |  | $ | 814 |  |  | $ | 3,639 |  |  | $ | — |  |  | $ | 7,981 |  |  | $ | 3,246 |  |  | $ | 17 |  |  | $ | 3,263 |  |  | $ | — |  |  | $ | 11,244 |
Collectively evaluated for impairment | 809,087 |  |  | 60,498 |  |  | 643,729 |  |  | 20,523 |  |  | 1,533,837 |  |  | 408,265 |  |  | 26,344 |  |  | 434,609 |  |  | — |  |  | 1,968,446 |
| $ | 812,615 |  |  | $ | 61,312 |  |  | $ | 647,368 |  |  | $ | 20,523 |  |  | $ | 1,541,818 |  |  | $ | 411,511 |  |  | $ | 26,361 |  |  | $ | 437,872 |  |  | $ | — |  |  | $ | 1,979,690 |
ALL allocated by: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Individually evaluated for impairment | $ | — |  |  | $ | — |  |  | $ | 1 |  |  | $ | — |  |  | $ | 1 |  |  | $ | 33 |  |  | $ | — |  |  | $ | 33 |  |  | $ | — |  |  | $ | 34 |
Collectively evaluated for impairment | 11,151 |  |  | 1,114 |  |  | 3,941 |  |  | 40 |  |  | 16,246 |  |  | 3,329 |  |  | 324 |  |  | 3,653 |  |  | 218 |  |  | 20,117 |
| $ | 11,151 |  |  | $ | 1,114 |  |  | $ | 3,942 |  |  | $ | 40 |  |  | $ | 16,247 |  |  | $ | 3,362 |  |  | $ | 324 |  |  | $ | 3,686 |  |  | $ | 218 |  |  | $ | 20,151 |

In addition to the specific reserve allocations on impaired loans noted previously, 11 loans, with aggregate outstanding principal balances of $1.2 million, have had cumulative partial charge-offs to the ALL totaling $562 thousand at March 31, 2021. As updated appraisals are received on collateral-dependent loans, partial charge-offs are taken to the extent the loans’ principal balance exceeds their fair value.
Management believes the allocation of the ALL between the various loan classes adequately reflects the probable incurred credit losses in each portfolio and is based on the methodology outlined in Note 3, Loans and Allowance for Loan Losses, to the Consolidated Financial Statements under Part I, Item 1, "Financial Information." Management re-evaluates and makes enhancements to its reserve methodology to better reflect the risks inherent in the different segments of the portfolio, particularly in light of increased charge-offs, with noticeable differences between the different loan classes. Management believes these enhancements to the ALL methodology improve the accuracy of quantifying probable incurred credit losses inherent in the portfolio. Management charges actual loan losses to the reserve and bases the provision for loan losses on its overall analysis.
The unallocated portion of the ALL reflects estimated inherent losses within the portfolio that have not been detected, as well as the risk of error in the specific and general reserve allocation, other potential exposure in the loan portfolio, variances in management’s assessment of national and local economic conditions and other factors management believes appropriate at the time. The unallocated portion of the ALL totaled $232 thousand, or 1.2% of the ALL balance, at March 31, 2021 compared with $218 thousand, or 1.1% of the ALL balance at December 31, 2020. The Company monitors the unallocated portion of the ALL and, by policy, has determined it should not exceed 3% of the total reserve. Future negative provisions for loan losses may
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result if the unallocated portion was to increase, and management determined the reserves were not required for the anticipated risk in the portfolio.
Management believes the Company’s ALL is adequate based on currently available information. Future adjustments to the ALL and enhancements to the methodology may be necessary due to changes in economic conditions, regulatory guidance, or management’s assumptions as to future delinquencies or loss rates.
Deposits
Deposits totaled $2.5 billion at March 31, 2021, an increase of $190.2 million, or 8.1%, from $2.4 billion at December 31, 2020.
Noninterest-bearing deposits increased by $91.0 million, or 19.9%, from December 31, 2020 to March 31, 2021. Interest-bearing deposits totaled $2.0 billion at March 31, 2021, an increase of $99.2 million, or 5.2%, from the $1.9 billion balance at December 31, 2020.
Deposit growth in the first three months of 2021 was principally due to the high usage of checking accounts for SBA PPP loan funds. As the SBA PPP clients utilize their borrowings to fund operations, the associated deposits are expected to decline.
Shareholders' Equity, Capital Adequacy and Regulatory Matters
Capital management in a regulated financial services industry must properly balance return on equity to its shareholders while maintaining sufficient levels of capital and related risk-based regulatory capital ratios to satisfy statutory regulatory requirements. The Company’s capital management strategies have been developed to provide attractive rates of returns to its shareholders, while maintaining a “well capitalized” position of regulatory strength.
Shareholders’ equity totaled $254.4 million at March 31, 2021, an increase of $8.2 million, or 3.3%, from $246.2 million at December 31, 2020. The increase was primarily attributable to net income totaling $10.2 million for the three months ended March 31, 2021. This is partially offset by dividends paid on common stock totaling $2.0 million during the three months ended March 31, 2021.
The Company routinely evaluates its capital levels in light of its risk profile to assess its capital needs. The Company and the Bank are subject to various regulatory capital requirements administered by federal and state banking agencies. The consolidated asset limit on small bank holding companies is $3.0 billion and a company with assets under that limit is not subject to the FRB consolidated capital rules, but may file reports that include capital amounts and ratios. The Company has elected to file those reports.
At March 31, 2021 and December 31, 2020, the Bank was considered well capitalized under applicable banking regulations. Under capital adequacy guidelines and the regulatory framework for prompt corrective action, the Bank must meet specific guidelines that involve quantitative measures of assets, liabilities and certain off-balance sheet items as calculated under regulatory accounting practices. Prompt corrective action provisions are not applicable to bank holding companies, including financial holding companies.
Note 8, Shareholders' Equity and Regulatory Capital, to the Notes to Unaudited Condensed Consolidated Financial Statements under Part I, Item 1, "Financial Information," includes a table presenting capital amounts and ratios for the Company and the Bank at March 31, 2021 and December 31, 2020.
In addition to the minimum capital ratio requirement and minimum capital ratio to be well capitalized presented in the referenced table in Note 8, the Bank must maintain a capital conservation buffer as more fully described in the Company's Annual Report on Form 10-K for the year ended December 31, 2020, Item 1 - Business, under the topic Basel III Capital Rules. At March 31, 2021, the Bank's capital conservation buffer, based on the most restrictive Total Capital to risk weighted assets capital ratio, was 7.3%, which is greater than the 2.5% requirement.
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Liquidity
The primary function of asset/liability management is to ensure adequate liquidity and manage the Company’s sensitivity to changing interest rates. Liquidity management involves the ability to meet the cash flow requirements of customers who may be either depositors wanting to withdraw funds or borrowers needing assurance that sufficient funds will be available to meet their credit needs. Our primary sources of funds consist of deposit inflows, loan repayments, maturities and sales of investment securities, the sale of mortgage loans and borrowings from the FHLB of Pittsburgh. While maturities and scheduled amortization of loans and securities are predictable sources of funds, deposit flows and mortgage prepayments are greatly influen ced by general interest rates, economic conditions and competition. The maximum borrowing capacity from the FHLB is $820.8 million at March 31, 2021.
We regularly adjust our investments in liquid assets based upon our assessment of expected loan demand, expected deposit flows, yields available on interest-earning deposits and securities and the objectives of our asset/liability management policy. Unencumbered investment securities totaled $94.3 million at March 31, 2021. At March 31, 2021, the Company had $72.3 million of investment secu rities pledged at the FRB Discount Window, with no associated borrowings outstanding.
The Company applied for and received access to the Paycheck Protection Program Liquidity Facility ("PPPLF"), created by the Federal Reserve for the pledging of PPP loans, to further expand its already robust access to off balance sheet liquidity. At March 31, 2021, the Company had no borrowings outstanding through the PPLF. The remaining availability to the Company under this facility i s $516.9 million at March 31, 2021.
Supplemental Reporting of Non-GAAP Measures
As a result of acquisitions, the Company had intangible assets consisting of goodwill and core deposit and other intangible assets totaling $23.8 million and $24.2 million at March 31, 2021 and December 31, 2020, respectively.
Management believes providing certain “non-GAAP” financial information will assist investors in their understanding of the effect of acquisition activity on reported results, particularly to overcome comparability issues related to the influence of intangibles (principally goodwill) created in acquisitions.
Tangible book value per share and net interest margin excluding the impact of purchase accounting, as used by the Company in this supplemental reporting presentation, are determined by methods other than in accordance with GAAP. While we believe this information is a useful supplement to GAAP based measures presented in this Form 10-Q, readers are cautioned that this non-GAAP disclosure has limitations as an analytical tool, should not be viewed as a substitute for financial measures determined in accordance with GAAP, and should not be considered in isolation or as a substitute for analysis of our results and financial condition as reported under GAAP, nor are such measures necessarily comparable to non-GAAP performance measures that may be presented by other companies. This supplemental presentation should not be construed as an inference that our future results will be unaffected by similar adjustments to be determined in accordance with GAAP.
The following table presents the computation of each non-GAAP based measure shown together with its most directly comparable GAAP based measure.

|  | March 31, 2021 |  | December 31, 2020
Tangible Book Value per Common Share |  |  |  |
Shareholders' equity |  | $ | 254,448 |  |  | $ | 246,249 |
Less: Goodwill |  | 18,724 |  |  | 18,724 |
Other intangible assets |  | 5,124 |  |  | 5,458 |
Related tax effect |  | (1,076) |  |  | (1,146) |
Tangible common equity (non-GAAP) |  | $ | 231,676 |  |  | $ | 223,213 |
Common shares outstanding |  | 11,251 |  |  | 11,201 |
Book value per share (most directly comparable GAAP based measure) |  | $ | 22.62 |  |  | $ | 21.98 |
Intangible assets per share |  | 2.03 |  |  | 2.05 |
Tangible book value per share (non-GAAP) |  | $ | 20.59 |  |  | $ | 19.93 |

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| Three Months Ended March 31,
|  |  | 2021 |  | 2020
Taxable-Equivalent Net Interest Margin (excluding the effect of purchase accounting) |  |  |  |  |  |  |  |
Taxable-equivalent net interest income/margin, as reported |  |  | $ | 22,051 |  |  | 3.38 | % |  | $ | 18,459 |  |  | 3.41 | %
Effect of purchase accounting: |  |  |  |  |  |  |  |  |
Loans | Income |  | (925) |  |  | (0.15) | % |  | (899) |  |  | (0.20) | %
Time deposits | Expenses |  | 9 |  |  | 0.00 | % |  | 28 |  |  | 0.00 | %
Purchase accounting effect on taxable-equivalent income/ margin |  |  | (934) |  |  | (0.15) | % |  | (927) |  |  | (0.20) | %
Taxable-equivalent net interest income/margin (excluding the effect of purchase accounting) (non-GAAP) |  |  | $ | 21,117 |  |  | 3.23 | % |  | $ | 17,532 |  |  | 3.21 | %

| March 31, 2021 |  | December 31, 2020
Allowance to unguaranteed loans |  |  |
Allowance for loan losses | $ | 18,967 |  |  | $ | 20,151 |
Gross loans | $ | 2,045,021 |  |  | $ | 1,979,690 |
less: SBA guaranteed loans | (506,296) |  |  | (404,205) |
Unguaranteed loans | $ | 1,538,725 |  |  | $ | 1,575,485 |
Allowance to unguaranteed loans | 1.2 | % |  | 1.3 | %

| March 31, 2021 |  | December 31, 2020
Allowance plus purchase accounting marks to unguaranteed loans: |  |  |
Allowance for loan losses | $ | 18,967 |  |  | $ | 20,151 |
Purchase accounting marks | 6,916 |  |  | 7,784 |
Allowance plus purchase accounting marks | 25,883 |  |  | 27,935 |
Gross loans | 2,045,021 |  |  | 1,979,690 |
less: SBA guaranteed loans | (506,296) |  |  | (404,205) |
Unguaranteed loans | $ | 1,538,725 |  |  | $ | 1,575,485 |
Allowance plus purchase accounting marks to unguaranteed loans: | 1.7 | % |  | 1.8 | %

Item 3. Quantitative and Qualitative Disclosures about Market Risk
Market risk comprises exposure to interest rate risk, foreign currency exchange rate risk, commodity price risk, and other relevant market rate or price risks. In the banking industry, a major risk exposure is changing interest rates. The primary objective of monitoring our interest rate sensitivity, or risk, is to provide management the tools necessary to manage the balance sheet to minimize adverse changes in net interest income as a result of changes in the direction and level of interest rates. Federal Reserve Board monetary control efforts, the effects of deregulation, economic uncertainty and legislative changes have been significant factors affecting the task of managing interest rate sensitivity positions in recent years.
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Interest Rate Risk
Interest rate risk is the exposure to fluctuations in the Company’s future earnings (earnings at risk) and value (value at risk) resulting from changes in interest rates. This exposure results from differences between the amounts of interest-earning assets and interest-bearing liabilities that reprice within a specified time period as a result of scheduled maturities, scheduled and unscheduled repayments, the propensity of borrowers and depositors to react to changes in their economic interests, and loan contractual interest rate changes.
We attempt to manage the level of repricing and maturity mismatch through our asset/liability management process so that fluctuations in net interest income are maintained within policy limits across a range of market conditions, while satisfying liquidity and capital requirements. Management recognizes that a certain amount of interest rate risk is inherent, appropriate and necessary to ensure the Company’s profitability. Thus, the goal of interest rate risk management is to evaluate the amount of reward for taking risk and adjusting both the size and composition of the balance sheet relative to the level of reward available for taking risk.
Management endeavors to control the exposure to changes in interest rates by understanding, reviewing and making decisions based on its risk position. The Company primarily uses its securities portfolio, FHLB advances, interest rate swaps and brokered deposits to manage its interest rate risk position. Additionally, pricing, promotion and product development activities are directed in an effort to emphasize the loan and deposit term or repricing characteristics that best meet current interest rate risk objectives.
We use simulation analysis to assess earnings at risk and net present value analysis to assess value at risk. These methods allow management to regularly monitor both the direction and magnitude of our interest rate risk exposure. These analyses require numerous assumptions including, but not limited to, changes in balance sheet mix, prepayment rates on loans and securities, cash flows and repricing of all financial instruments, changes in volumes and pricing, future shapes of the yield curve, relationship of market interest rates to each other (basis risk), credit spread and deposit sensitivity. Assumptions are based on management’s best estimates but may not accurately reflect actual results under certain changes in interest rate due to the timing, magnitude and frequency of rate changes and changes in market conditions and management strategies, among other factors. However, the analyses are useful in quantifying risk and providing a relative gauge of our interest rate risk position over time.
Our asset/liability committee operates under management policies, approved by the Board of Directors, which define guidelines and limits on the level of risk. The committee meets regularly and reviews our interest rate risk position and monitors various liquidity ratios to ensure a satisfactory liquidity position. By utilizing our analyses, we can determine changes that may need to be made to the asset and liability mixes to mitigate the change in net interest income under various interest rate scenarios. Management continually evaluates the condition of the economy, the pattern of market interest rates and other economic data to inform the committee on the selection of investment securities. Regulatory authorities also monitor our interest rate risk position along with other liquidity ratios.
Net Interest Income Sensitivity
Simulation analysis evaluates the effect of upward and downward changes in market interest rates on future net interest income. The analysis involves changing the interest rates used in determining net interest income over the next twelve months. The resulting percentage change in net interest income in various rate scenarios is an indication of our short-term interest rate risk. The analysis assumes recent pricing trends in new loan and deposit volumes will continue while balances remain constant. Additional assumptions are applied to modify pricing under the various rate scenarios.
The simulation analysis results are presented in the Net Interest Income table below. At March 31, 2021 and December 31, 2020, results indicated the Company would be better positioned over the subsequent 12 months in an increasing rate environment than it would be if interest rates increased. This is due to a shift in the mix of assets to more floating rate loans, a shift in the mix of liabilities to fewer certificates of deposit, and the steep decline in interest rates over the past year.
Economic Value
Net present value analysis provides information on the risk inherent in the balance sheet that might not be considered in the simulation analysis due to the short time horizon used in that analysis. The net present value of the balance sheet incorporates the discounted present value of expected asset cash flows minus the discounted present value of expected liability cash flows. The analysis involves changing the interest rates used in determining the expected cash flows and in discounting the cash flows. The resulting percentage change in net present value in various rate scenarios is an indication of the longer term repricing risk and options embedded in the balance sheet.
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At March 31, 2021, similar to at December 31, 2020, these results indicated the Company would be better positioned in a rising interest rate environment than it would be if interest rates decreased. As a result of the low interest rates at March 31, 2021, the impact of increased rates on the economic value of the balance sheet would be substantial. To improve the comparability across periods, the Company follows best practices and maintains the size and mix of the period end balance sheet; thus, the results do not reflect actions management may take to improve results.

Net Interest Income |  | Economic Value
|  | % Change in Net Interest Income |  |  |  | % Change in Market Value
Change in Market Interest Rates (basis points) |  | March 31, 2021 |  | December 31, 2020 |  | Change in Market Interest Rates (basis points) |  | March 31, 2021 |  | December 31, 2020
(100) |  |  | (1.1) | % |  | (0.8) | % |  | (100) |  |  | (46.1) | % |  | (99.6) | %
100 |  |  | 4.6 | % |  | 1.7 | % |  | 100 |  |  | 30.6 | % |  | 70.7 | %
200 |  |  | 8.0 | % |  | 2.4 | % |  | 200 |  |  | 50.8 | % |  | 116.4 | %
300 |  |  | 8.6 | % |  | 0.7 | % |  | 300 |  |  | 63.7 | % |  | 144.9 | %

Item 4. Controls and Procedures
Based on the evaluation required by Securities Exchange Act Rules 13a-15(b) and 15d-15(b), the Company's management, including the Chief Executive Officer and Chief Financial Officer, conducted an evaluation of the effectiveness of its disclosure controls and procedures, as defined in Securities Exchange Act Rules 13a-15(e) and 15d-15(e), at March 31, 2021. Based on that evaluation, our Chief Executive Officer and Chief Financial Officer concluded that the Company's disclosure controls and procedures were effective at March 31, 2021. There have been no changes in internal control over financial reporting that have materially affected, or are reasonably likely to materially affect, the Company's internal control over financial reporting during the three months ended March 31, 2021.
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PART II – OTHER INFORMATION
Item 1 – Legal Proceedings
Information regarding legal proceedings is included in Note 12, Contingencies, to the Consolidated Financial Statements under Part I, Item 1, "Financial Statements" and incorporated herein by reference.
Item 1A – Risk Factors
There have been no material changes from the risk factors as disclosed in our Annual Report on Form 10-K for the year ended December 31, 2020.
Item 2 – Unregistered Sales of Equity Securities and Use of Proceeds
In September 2015, the Board of Directors of the Company authorized a share repurchase program under which the Company may repurchase up to 5% of the Company's outstanding shares of common stock, or approximately 416,000 shares, in accordance with all applicable securities laws and regulations, including Rule 10b-18 of the Exchange Act. At March 31, 2021, 154,680 shares had been repurchased under the 2015 program at a total cost of $2.6 million, or $16.88 per share. On April 19, 2021, the Board of Directors authorized the additional future repurchase of up to 562,000 shares of its outstanding common stock. Common stock available for future repurchase totals approximately 823,320 shares, or 7% of the Company's outstanding common stock at March 31, 2021. When and if appropriate, repurchases may be made in open market or privately negotiated transactions, depending on market conditions, regulatory requirements and other corporate considerations, as determined by management. Share repurchases may not occur and may be discontinued at any time. No repurchases occurred during the three months ended March 31, 2021.
Item 3 – Defaults Upon Senior Securities
Not applicable.
Item 4 – Mine Safety Disclosures
Not applicable.
Item 5 – Other Information
None.
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Item 6 – Exhibits

3.1 |  |  | Articles of Incorporation as amended, incorporated by reference to Exhibit 3.1 of the Registrant’s Report on Form 8-K filed on January 29, 2010.
3.2 |  |  | By-laws as amended, incorporated by reference to Exhibit 3.2 to the Registrant’s Report on Form 8-K filed January 30, 2018.
4.1 |  |  | Specimen Common Stock Certificate, incorporated by reference to the Registrant’s Registration Statement on Form S-3 filed February 8, 2010 (File No. 333-164780).
31.1 |  |  | Rule 13a – 14(a)/15d-14(a) Certification (Principal Executive Officer)
31.2 |  |  | Rule 13a – 14(a)/15d-14(a) Certifications (Principal Financial Officer)
32.1 |  |  | Section 1350 Certifications (Principal Executive Officer)
32.2 |  |  | Section 1350 Certifications (Principal Financial Officer)
101.LAB |  | XBRL Taxonomy Extension Label Linkbase
101.PRE |  | XBRL Taxonomy Extension Presentation Linkbase
101.INS |  | XBRL Instance Document
101.SCH |  | XBRL Taxonomy Extension Schema
101.CAL |  | XBRL Taxonomy Extension Calculation Linkbase
101.DEF |  | XBRL Taxonomy Extension Definition Linkbase

All other exhibits for which provision is made in the applicable accounting regulations of the Securities and Exchange Commission are not required under the related instructions or are inapplicable and therefore have been omitted.
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

| /s/ Thomas R. Quinn, Jr.
| Thomas R. Quinn, Jr.
| President and Chief Executive Officer
| (Principal Executive Officer)
| /s/ Neelesh Kalani
| Neelesh Kalani
| Executive Vice President and Chief Financial Officer
| (Principal Financial Officer)
| Date: May 7, 2021

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