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Other Operating Income and Expense (Tables) | 12 Months Ended
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Dec. 31, 2013
Components of Other Operating Income | The following table presents the components of other operating income in the periods indicated:
|  | 2013 |  |  | 2012 |  |  | 2011 |
(Amounts in thousands) |  |  |  |  |  |  |  |  |
Miscellaneous income |  | $ | 411 |  |  | $ | 2,459 |  |  | $ | 236 |
Other (1) |  |  | 4,824 |  |  |  | 4,283 |  |  |  | 3,652 |
Total other operating income |  | $ | 5,235 |  |  | $ | 6,742 |  |  | $ | 3,888 |
(1) | Other components of other operating income do not exceed 1% of total income.
Components of Other Operating Expense | The following table presents the components of other operating expense in the periods indicated:
|  | Year Ended December 31, |
|  | 2013 |  |  | 2012 |  |  | 2011 |
(Amounts in thousands) |  |  |  |  |  |  |  |  |
Service fees |  | $ | 3,157 |  |  | $ | 3,736 |  |  | $ | 2,941 |
Professional fees |  |  | 2,564 |  |  |  | 1,912 |  |  |  | 1,554 |
Telephone and data communications |  |  | 1,707 |  |  |  | 1,548 |  |  |  | 1,616 |
Advertising and public relations |  |  | 1,686 |  |  |  | 1,421 |  |  |  | 1,683 |
ATM processing expenses |  |  | 1,605 |  |  |  | 1,483 |  |  |  | 1,515 |
Premises and equipment write-downs |  |  | 1,520 |  |  |  | — |  |  |  | 131 |
Office supplies |  |  | 1,472 |  |  |  | 1,688 |  |  |  | 1,222 |
Other (1) |  |  | 9,538 |  |  |  | 9,402 |  |  |  | 9,643 |
Total other operating expense |  | $ | 23,249 |  |  | $ | 21,190 |  |  | $ | 20,305 |
(1) | Other components of other operating income do not exceed 1% of total income.

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- Definition Tabular disclosure of each detailed component of other operating costs and expenses that are applicable to sales and revenues, but not included in the cost of sales in the income statement. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 225 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SX 210.5-03.3) -URI http://asc.fasb.org/extlink&oid=26872669&loc=d3e20235-122688 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher SEC -Name Regulation S-X (SX) -Number 210 -Section 03 -Paragraph 3 -Article 5 + Details
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