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Revenue (Tables) | 6 Months Ended
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Jun. 30, 2020
Revenue |
Revenues disaggregated by geography, major product line and timing of revenue recognition | Revenue by major products (in thousands) ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Three months ended June 30, | ​ | Six months ended June 30,
​ |  | 2020 |  | 2019 |  | 2020 |  | 2019
Hardware products | ​ | $ | 24,188 | ​ | $ | 29,039 | ​ | $ | 43,926 | ​ | $ | 53,329
Software licenses | ​ | ​ | 11,196 | ​ | ​ | 11,078 | ​ | ​ | 29,718 | ​ | ​ | 18,131
Subscription | ​ | ​ | 6,133 | ​ | ​ | 5,347 | ​ | ​ | 11,840 | ​ | ​ | 10,607
Professional services | ​ | ​ | 1,326 | ​ | ​ | 848 | ​ | ​ | 2,747 | ​ | ​ | 1,657
Maintenance, support and other | ​ | ​ | 12,111 | ​ | ​ | 9,855 | ​ | ​ | 23,093 | ​ | ​ | 19,538
Total Revenue | ​ | $ | 54,954 | ​ | $ | 56,167 | ​ | $ | 111,324 | ​ | $ | 103,262
​ Revenue by location of customer for the three months ended June 30, 2020 and 2019 (in thousands) ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | EMEA |  | Americas |  | APAC |  | Total | ​
Total Revenue: |  | ​ |  |  | ​ |  |  | ​ |  |  | ​ | ​ | ​
2020 | ​ | $ | 28,336 | ​ | $ | 13,932 | ​ | $ | 12,686 | ​ | $ | 54,954 | ​
2019 | ​ | $ | 33,774 | ​ | $ | 14,426 | ​ | $ | 7,967 | ​ | $ | 56,167 | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Percent of Total: | ​ |  | ​ | ​ |  | ​ | ​ |  | ​ | ​ |  | ​ | ​
2020 | ​ |  | 52 | % |  | 25 | % |  | 23 | % |  | 100 | %
2019 | ​ |  | 60 | % |  | 26 | % |  | 14 | % |  | 100 | %
​ Revenue by location of customer for the six months ended June 30, 2020 and 2019 (in thousands) ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | EMEA |  | Americas |  | APAC |  | Total |
Total Revenue: |  | ​ |  |  | ​ |  |  | ​ |  |  | ​ |  | ​
2020 | ​ | $ | 61,940 | ​ | $ | 26,265 | ​ | $ | 23,119 | ​ | $ | 111,324 | ​
2019 | ​ | $ | 58,860 | ​ | $ | 27,157 | ​ | $ | 17,245 | ​ | $ | 103,262 | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Percent of Total: | ​ |  |  | ​ |  |  | ​ |  |  | ​ |  |  | ​
2020 | ​ |  | 56 | % |  | 24 | % |  | 20 | % |  | 100 | %
2019 | ​ |  | 57 | % |  | 26 | % |  | 17 | % |  | 100 | %
​ Timing of revenue recognition (in thousands) ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | Three months ended June 30, | ​ | Six months ended June 30,
​ | 2020 |  | 2019 | ​ | 2020 |  | 2019
Products and Licenses transferred at a point in time | $ | 35,384 | ​ | $ | 40,117 | ​ | $ | 73,644 | ​ | $ | 71,460
Services transferred over time | ​ | 19,570 | ​ | ​ | 16,050 | ​ | ​ | 37,680 | ​ | ​ | 31,802
Total Revenue | $ | 54,954 | ​ | $ | 56,167 | ​ | $ | 111,324 | ​ | $ | 103,262
Schedule of changes in contract assets and contract liabilities | ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | June 30, | ​ | ​ | December 31,
​ | ​ | 2020 | ​ | 2019
Receivables, inclusive of trade and unbilled | ​ | $ | 54,347 | ​ | $ | 62,405
Contract Assets (current and non-current) | ​ | $ | 10,622 | ​ | $ | 8,595
Contract Liabilities (Deferred Revenue current and non-current) | ​ | $ | 48,451 | ​ | $ | 45,597
Schedule of estimated revenue expected to be recognized in the future | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
in thousands | ​ | 2020 | ​ | 2021 | ​ | 2022 | ​ | Beyond 2022 | ​ | Total
Future revenue related to current unsatisfied performance obligations | ​ | $ | 6,577 | ​ | $ | 10,869 | ​ | $ | 8,266 | ​ | $ | 12,196 | ​ | $ | 37,908
Schedule related to the capitalized costs and amortization | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
in thousands | ​ | ​ | ​ | June 30, 2020 | ​ | ​ | December 31, 2019
Capitalized costs to obtain contracts, current | ​ | ​ | $ | 960 | ​ | $ | 676
Capitalized costs to obtain contracts, non-current | ​ | ​ | $ | 4,296 | ​ | $ | 3,222
​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | Three months ended June 30, | ​ | ​ | Six months ended June 30,
in thousands | ​ | ​ | ​ | 2020 | ​ | ​ | 2019 | ​ | ​ | 2020 | ​ | ​ | 2019
Amortization of capitalized costs to obtain contracts | ​ | ​ | $ | 264 | ​ | $ | 113 | ​ | $ | 433 | ​ | $ | 222
Impairments of capitalized costs to obtain contracts | ​ | ​ | $ | - | ​ | $ | - | ​ | $ | - | ​ | $ | -

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