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Revenue (Tables) | 12 Months Ended
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Dec. 31, 2020
Revenue |
Revenues disaggregated by geography, major product line and timing of revenue recognition | The following tables present our revenues disaggregated by major products and services, geographical region and timing of revenue recognition. Certain amounts reported for the years ended December 31, 2019 and 2018 have been recast consistent with the impacts disclosed in Note 3 – Revision of Previously Issued Financial Statements. Revenue by major products and services (in thousands)
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Years ended December 31,
​ | 2020 |  | 2019 | ​ | ​ | 2018
Hardware products | $ | 81,849 | ​ | $ | 127,005 | ​ | $ | 105,560
Software licenses | ​ | 51,137 | ​ | ​ | 56,308 | ​ | ​ | 46,494
Subscription | ​ | 27,788 | ​ | ​ | 22,280 | ​ | ​ | 15,432
Professional services | ​ | 5,689 | ​ | ​ | 5,759 | ​ | ​ | 5,743
Maintenance, support and other | ​ | 49,228 | ​ | ​ | 42,132 | ​ | ​ | 38,107
Total Revenue | $ | 215,691 | ​ | $ | 253,484 | ​ | $ | 211,336
​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Revenue by location of customer for the years ended December 31, 2020, 2019, and 2018 (in thousands)
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | EMEA |  | Americas |  | APAC |  | Total |
Total Revenue: |  | ​ |  |  | ​ |  |  | ​ |  |  | ​ |  | ​
2020 | ​ | $ | 117,086 | ​ | $ | 53,171 | ​ | $ | 45,434 | ​ | $ | 215,691 | ​
2019 | ​ | $ | 145,942 | ​ | $ | 61,577 | ​ | $ | 45,965 | ​ | $ | 253,484 | ​
2018 | ​ | $ | 102,349 | ​ | $ | 54,979 | ​ | $ | 54,008 | ​ | $ | 211,336 | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Percent of Total: | ​ |  |  | ​ |  |  | ​ |  |  | ​ |  |  | ​
2020 | ​ |  | 54 | % |  | 25 | % |  | 21 | % |  | 100 | %
2019 | ​ |  | 58 | % |  | 24 | % |  | 18 | % |  | 100 | %
2018 | ​ | ​ | 48 | % |  | 26 | % |  | 26 | % |  | 100 | %
​ Timing of revenue recognition (in thousands)
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | Year ended December 31,
​ | 2020 | ​ | 2019 |  | 2018
Products and Licenses transferred at a point in time | $ | 132,986 | ​ | $ | 183,313 | ​ | $ | 152,054
Services transferred over time | ​ | 82,705 | ​ | ​ | 70,171 | ​ | ​ | 59,282
Total Revenue | $ | 215,691 | ​ | $ | 253,484 | ​ | $ | 211,336
Schedule of changes in contract assets and contract liabilities | ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | December 31,
​ | ​ | 2020 | ​ | 2019
Receivables, inclusive of trade and unbilled | ​ | $ | 57,537 | ​ | $ | 62,405
Contract Assets (current and non-current) | ​ | $ | 9,079 | ​ | $ | 8,595
Contract Liabilities (Deferred Revenue current and non-current) | ​ | $ | 55,147 | ​ | $ | 45,597
Schedule of estimated revenue expected to be recognized in the future | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
in thousands | ​ | 2021 | ​ | 2022 | ​ | 2023 | ​ | Beyond 2023 | ​ | Total
Future revenue related to current unsatisfied performance obligations | ​ | $ | 19,942 | ​ | $ | 13,565 | ​ | $ | 9,529 | ​ | $ | 6,461 | ​ | $ | 49,497
Schedule of information related to the capitalized costs and amortization recognized in the current and prior period | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
in thousands | ​ | ​ | ​ | December 31, 2020 | ​ | ​ | December 31, 2019 | ​ | ​ | December 31, 2018
Capitalized costs to obtain contracts, current | ​ | ​ | $ | 1,222 | ​ | $ | 676 | ​ | $ | 413
Capitalized costs to obtain contracts, non-current | ​ | ​ | $ | 5,464 | ​ | $ | 3,222 | ​ | $ | 2,150
​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | ​ | ​ | Year ended December 31,
in thousands | ​ | ​ | ​ | 2020 | ​ | ​ | 2019
Amortization of capitalized costs to obtain contracts | ​ | ​ | $ | 904 | ​ | $ | 495
Impairments of capitalized costs to obtain contracts | ​ | ​ | $ | - | ​ | $ | -

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