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Revenue - Disaggregation of revenue (Details) - USD ($) $ in Thousands | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2021 | Sep. 30, 2020 | Sep. 30, 2021 | Sep. 30, 2020
Revenue |  |  |  |
Revenue | $ 52,276 | $ 51,439 | $ 155,328 | $ 162,763
Percent of Total | 100.00% | 100.00% | 100.00% | 100.00%
Products and Licenses transferred at a point in time |  |  |  |
Revenue |  |  |  |
Revenue | $ 28,193 | $ 30,249 | $ 85,016 | $ 103,893
Services transferred over time |  |  |  |
Revenue |  |  |  |
Revenue | 24,083 | 21,190 | 70,312 | 58,870
Europe, Middle East, Africa (EMEA) [Member] |  |  |  |
Revenue |  |  |  |
Revenue | $ 21,965 | $ 26,684 | $ 73,784 | $ 88,624
Percent of Total | 42.00% | 52.00% | 48.00% | 54.00%
Americas |  |  |  |
Revenue |  |  |  |
Revenue | $ 17,621 | $ 12,305 | $ 51,160 | $ 38,570
Percent of Total | 34.00% | 24.00% | 32.00% | 24.00%
Asia Pacific [Member] |  |  |  |
Revenue |  |  |  |
Revenue | $ 12,690 | $ 12,450 | $ 30,384 | $ 35,569
Percent of Total | 24.00% | 24.00% | 20.00% | 22.00%
Hardware products |  |  |  |
Revenue |  |  |  |
Revenue | $ 17,908 | $ 21,687 | $ 55,027 | $ 65,613
Software licenses |  |  |  |
Revenue |  |  |  |
Revenue | 10,285 | 8,562 | 29,989 | 38,280
Subscription |  |  |  |
Revenue |  |  |  |
Revenue | 10,197 | 7,446 | 28,426 | 19,286
Professional services |  |  |  |
Revenue |  |  |  |
Revenue | 1,152 | 1,353 | 3,595 | 4,100
Maintenance, support and other |  |  |  |
Revenue |  |  |  |
Revenue | $ 12,734 | $ 12,391 | $ 38,291 | $ 35,484

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