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Revenue - Disaggregation of revenue (Details) - USD ($) $ in Thousands | 3 Months Ended | 12 Months Ended
--- | --- | ---
Dec. 31, 2021 | Sep. 30, 2021 | Jun. 30, 2021 | Mar. 31, 2021 | Dec. 31, 2020 | Sep. 30, 2020 | Jun. 30, 2020 | Mar. 31, 2020 | Dec. 31, 2021 | Dec. 31, 2020 | Dec. 31, 2019
Revenue |  |  |  |  |  |  |  |  |  |  |
Revenue | $ 59,153 | $ 52,276 | $ 52,277 | $ 50,775 | $ 52,928 | $ 51,439 | $ 54,954 | $ 56,370 | $ 214,481 | $ 215,691 | $ 253,484
Percent of Total |  |  |  |  |  |  |  |  | 100.00% | 100.00% | 100.00%
Products and Licenses transferred at a point in time |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | $ 120,358 | $ 132,986 | $ 183,313
Services transferred over time |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | 94,123 | 82,705 | 70,171
Europe, Middle East, Africa (EMEA) [Member] |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | $ 104,878 | $ 117,086 | $ 145,942
Percent of Total |  |  |  |  |  |  |  |  | 49.00% | 54.00% | 58.00%
Americas |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | $ 68,646 | $ 53,171 | $ 61,577
Percent of Total |  |  |  |  |  |  |  |  | 32.00% | 25.00% | 24.00%
Asia Pacific [Member] |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | $ 40,957 | $ 45,434 | $ 45,965
Percent of Total |  |  |  |  |  |  |  |  | 19.00% | 21.00% | 18.00%
Hardware products |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | $ 79,501 | $ 81,849 | $ 127,005
Software licenses |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | 40,857 | 51,137 | 56,308
Subscription |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | 38,213 | 27,788 | 22,280
Professional services |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | 4,634 | 5,689 | 5,759
Maintenance, support and other |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | $ 51,276 | $ 49,228 | $ 42,132

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