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Revenue
12 Months Ended
Dec. 31, 2021
Revenue  
Revenue

Note 5 – Revenue

We recognize revenue in accordance with ASC 606 “Revenue from Contracts with Customers” (“Topic 606”), as described below.

Disaggregation of Revenues

The following tables present our revenues disaggregated by major products and services, geographical region and timing of revenue recognition.

Revenue by major products and services (in thousands)

Years ended December 31,

    

2021

    

2020

2019

Hardware products

$

79,501

$

81,849

$

127,005

Software licenses

40,857

51,137

56,308

Subscription

38,213

27,788

22,280

Professional services

4,634

5,689

5,759

Maintenance, support, and other

51,276

49,228

42,132

Total Revenue

$

214,481

$

215,691

$

253,484

Revenue by location of customer for the years ended December 31, 2021, 2020, and 2019 (in thousands)

    

EMEA

    

Americas

    

APAC

    

Total

 

Total Revenue:

 

  

 

  

 

  

 

  

2021

$

104,878

$

68,646

$

40,957

$

214,481

2020

$

117,086

$

53,171

$

45,434

$

215,691

2019

$

145,942

$

61,577

$

45,965

$

253,484

Percent of Total:

 

  

 

  

 

  

 

  

2021

 

49

%  

 

32

%  

 

19

%  

 

100

%

2020

 

54

%  

 

25

%  

 

21

%  

 

100

%

2019

58

%  

 

24

%  

 

18

%  

 

100

%

Timing of revenue recognition (in thousands)

Years ended December 31,

2021

    

2020

2019

Products and Licenses transferred at a point in time

$

120,358

$

132,986

$

183,313

Services transferred over time

94,123

82,705

70,171

Total Revenue

$

214,481

$

215,691

$

253,484

Contract balances (in thousands)

The following table provides information about receivables, contract assets and contract liabilities from contracts with customers.

December 31,

in thousands

2021

2020

Receivables, inclusive of trade and unbilled

$

56,612

$

57,537

Contract Assets (current and non-current)

$

4,889

$

9,079

Contract Liabilities (Deferred Revenue current and non-current)

$

63,742

$

55,147

Contract assets relate primarily to multi-year term license arrangements and the remaining contractual billings. These contract assets are transferred to receivables when the right to billing occurs, which is normally over 1-5 years. The contract liabilities primarily relate to the advance consideration received from customers for subscription and maintenance services. Revenue is recognized for these services over time.

As a practical expedient, we do not adjust the promised amount of consideration for the effects of a significant financing component when we expect, at contract inception, that the period between our transfer of a promised product or service to a customer and when the customer pays for that product or service will be one year or less. We do not typically include extended payment terms in our contracts with customers.

Revenue recognized during the year ended December 31, 2021 included $41.3 million that was included on the December 31, 2020 balance sheet in contract liabilities. Deferred revenue increased in the same period due to timing of annual renewals.

Transaction price allocated to the remaining performance obligations

The following table includes estimated revenue expected to be recognized in the future related to performance obligations that are unsatisfied (or partially unsatisfied) at the end of the reporting period.

in thousands

2022

2023

2024

Beyond 2024

Total

Future revenue related to current unsatisfied performance obligations

$

31,626

$

15,608

$

7,514

$

2,498

$

57,246

The Company applies practical expedients and does not disclose information about remaining performance obligations (a) that have original expected durations of one year or less, or (b) where revenue is recognized as invoiced.

Costs of obtaining a contract

The Company incurs incremental costs related to commissions, which can be directly tied to obtaining a contract. Under Topic 606, the Company capitalizes commissions associated with certain new contracts and amortizes the costs over a period of benefit based on the transfer of goods or services that we have determined to be up to seven years. We determined the period of benefit by taking into consideration our customer contracts, our technology and other

factors, including customer attrition. Commissions and amortization expense are included in Sales and Marketing expenses on the consolidated statements of operations.

Applying the practical expedient, the Company recognizes the incremental costs of obtaining contracts as an expense when incurred if the amortization period for the assets that the Company otherwise would have recognized is one year or less. These costs are included in Sales and Marketing expense in the consolidated statements of operations.

The following tables provide information related to the capitalized costs and amortization recognized in the current and prior period:

in thousands

December 31,  2021

December 31, 2020

Capitalized costs to obtain contracts, current

$

2,134

$

1,222

Capitalized costs to obtain contracts, non-current

$

8,675

$

5,464

Twelve months ended December,

in thousands

2021

2020

Amortization of capitalized costs to obtain contracts

$

1,555

$

904

Impairments of capitalized costs to obtain contracts

$

-

$

-