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Revenue - Disaggregation of revenues (Details) - USD ($) $ in Thousands | 3 Months Ended | 12 Months Ended
--- | --- | ---
Dec. 31, 2022 | Sep. 30, 2022 | Jun. 30, 2022 | Mar. 31, 2022 | Dec. 31, 2021 | Sep. 30, 2021 | Jun. 30, 2021 | Mar. 31, 2021 | Dec. 31, 2022 | Dec. 31, 2021 | Dec. 31, 2020
Revenue |  |  |  |  |  |  |  |  |  |  |
Total revenues | $ 56,622 | $ 57,147 | $ 52,790 | $ 52,447 | $ 59,153 | $ 52,276 | $ 52,277 | $ 50,775 | $ 219,006 | $ 214,481 | $ 215,691
Percent of total |  |  |  |  |  |  |  |  | 100.00% | 100.00% | 100.00%
Products and Licenses transferred at a point in time |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Total revenues |  |  |  |  |  |  |  |  | $ 121,426 | $ 120,358 | $ 132,986
Services transferred over time |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Total revenues |  |  |  |  |  |  |  |  | 97,580 | 94,123 | 82,705
EMEA |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Total revenues |  |  |  |  |  |  |  |  | $ 100,298 | $ 104,878 | $ 117,086
Percent of total |  |  |  |  |  |  |  |  | 46.00% | 49.00% | 54.00%
Americas |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Total revenues |  |  |  |  |  |  |  |  | $ 77,740 | $ 68,646 | $ 53,171
Percent of total |  |  |  |  |  |  |  |  | 35.00% | 32.00% | 25.00%
APAC |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Total revenues |  |  |  |  |  |  |  |  | $ 40,968 | $ 40,957 | $ 45,434
Percent of total |  |  |  |  |  |  |  |  | 19.00% | 19.00% | 21.00%
Subscription |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Total revenues |  |  |  |  |  |  |  |  | $ 89,153 | $ 68,507 | $ 52,389
Maintenance and support |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Total revenues |  |  |  |  |  |  |  |  | 48,345 | 51,276 | 49,228
Professional services and other |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Total revenues |  |  |  |  |  |  |  |  | $ 8,008 | $ 15,197 | $ 32,225
Professional services and other | Maximum |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Percent of total |  |  |  |  |  |  |  |  | 2.00% | 5.00% | 12.00%
Hardware products |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Total revenues |  |  |  |  |  |  |  |  | $ 73,500 | $ 79,501 | $ 81,849

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