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Revenue - Disaggregation of revenues (Details) - USD ($) $ in Thousands | 3 Months Ended | 12 Months Ended
--- | --- | ---
Dec. 31, 2023 | Sep. 30, 2023 | Jun. 30, 2023 | Mar. 31, 2023 | Dec. 31, 2022 | Sep. 30, 2022 | Jun. 30, 2022 | Mar. 31, 2022 | Dec. 31, 2023 | Dec. 31, 2022 | Dec. 31, 2021
Revenue |  |  |  |  |  |  |  |  |  |  |
Revenue | $ 62,928 | $ 58,838 | $ 55,733 | $ 57,607 | $ 56,622 | $ 57,147 | $ 52,790 | $ 52,447 | $ 235,106 | $ 219,006 | $ 214,481
Products and Licenses transferred at a point in time |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | 130,848 | 121,426 | 120,358
Services transferred over time |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | 104,258 | 97,580 | 94,123
EMEA |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | $ 111,568 | $ 100,298 | $ 104,878
Percent of total |  |  |  |  |  |  |  |  | 47.00% | 46.00% | 49.00%
Americas |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | $ 80,057 | $ 77,740 | $ 68,646
Percent of total |  |  |  |  |  |  |  |  | 34.00% | 35.00% | 32.00%
APAC |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | $ 43,481 | $ 40,968 | $ 40,957
Percent of total |  |  |  |  |  |  |  |  | 19.00% | 19.00% | 19.00%
Subscription |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | $ 106,436 | $ 89,153 | $ 68,507
Maintenance and support |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | 46,383 | 48,345 | 51,276
Professional services and other |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | 6,321 | 8,008 | 15,197
Hardware products |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  |  |  |
Revenue |  |  |  |  |  |  |  |  | $ 75,966 | $ 73,500 | $ 79,501

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