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Revenue from Contracts with Customers (Tables)
 9 Months Ended
Sep. 30, 2024
Revenue from Contract with Customer [Abstract]  
Schedule of revenues disaggregated by geography, major product line and timing of revenue recognition
The following tables present the Company’s revenues disaggregated by major products and services, geographical region and timing of revenue recognition.
Revenue by major products and services
Three Months Ended September 30,Nine Months Ended September 30,
(In thousands)2024202320242023
Subscription$33,648 $26,185 $103,283 $79,126 
Maintenance and support9,644 12,271 30,446 35,035 
Professional services and other (1)853 1,543 3,866 4,666 
Hardware products12,097 18,839 44,413 53,351 
Total Revenue$56,242 $58,838 $182,008 $172,178 
(1) Professional services and other includes perpetual software licenses revenue, which was less than 1% of total revenue for both the three and nine months ended September 30, 2024 and approximately 1% of total revenue for both the three and nine months ended September 30, 2023.
Revenue by location of customer
We classify our sales by customer location in three geographic regions: 1) EMEA, which includes Europe, Middle East and Africa; 2) the Americas, which includes North, Central, and South America; and 3) Asia Pacific (APAC), which includes Australia, New Zealand, and India. The breakdown of revenue in each of our major geographic areas was as follows:
Three Months Ended September 30,Nine Months Ended September 30,
(In thousands, except percentages)2024202320242023
Revenue
EMEA$22,342 $26,233 $79,377 $80,592 
Americas22,106 19,999 64,549 58,828 
APAC11,794 12,606 38,082 32,758 
Total revenue$56,242 $58,838 $182,008 $172,178 
% of Total Revenue
EMEA40 %45 %44 %47 %
Americas39 %34 %35 %34 %
APAC21 %21 %21 %19 %
Timing of revenue recognition
Three Months Ended September 30,Nine Months Ended September 30,
(In thousands)2024202320242023
Products and licenses transferred at a point in time$28,640 $31,732 $98,875 $95,461 
Services transferred over time27,602 27,106 83,133 76,717 
Total Revenue$56,242 $58,838 $182,008 $172,178 
Schedule of changes in contract assets and contract liabilities
The following table provides information about receivables, contract assets, and contract liabilities from contracts with customers as of September 30, 2024 and December 31, 2023:
September 30,December 31,
(In thousands)20242023
Receivables, inclusive of trade and unbilled$28,841 $64,387 
Contract Assets (current and non-current)$7,496 $5,322 
Contract Liabilities (Deferred Revenue current and non-current)$51,347 $73,483 
Schedule of estimated revenue expected to be recognized in the future The following table includes estimated revenue expected to be recognized in the future related to performance obligations that are unsatisfied (or partially unsatisfied) as of September 30, 2024:
(In thousands)202420252026Beyond 2026Total
Future revenue related to current unsatisfied performance obligations$18,493 $41,877 $22,792 $7,878 $91,040 
Schedule of information related to the capitalized costs and amortization recognized in the current and prior period
The following tables provide information related to the capitalized costs and amortization recognized in the current and prior period within "Other current assets" and "Other assets" on the condensed consolidated balance sheets:
(In thousands)September 30, 2024December 31, 2023
Capitalized costs to obtain contracts, current$4,099 $3,503 
Capitalized costs to obtain contracts, non-current$11,367 $10,766 
Three Months Ended September 30,Nine Months Ended September 30,
(In thousands)2024202320242023
Amortization of capitalized costs to obtain contracts$1,056 $801 $2,882 $2,286