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Accounts receivable, net - Schedule of Allowance for Doubtful Accounts (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Accounts Receivable, Allowance for Credit Loss        
Beginning balance     $ 16,338 $ 16,697
Current period provision $ 1,500 $ 3,800 3,092 7,073
Write-offs charged against the allowance     (6,639) (14,075)
Recoveries of amounts previously written-off     2,190 3,429
Other     189 19
Ending balance $ 15,170 $ 13,143 $ 15,170 $ 13,143