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Property and Equipment
 9 Months Ended
Sep. 30, 2023
Property, Plant and Equipment [Abstract]  
Property and Equipment Property and Equipment
Property and equipment consisted of the following for the periods presented (in thousands):
September 30, 2023December 31, 2022
Office equipment$5,634 $5,146 
Office furniture6,413 5,763 
Leasehold improvements2,624 2,615 
Fixed assets not placed in service141 318 
Capitalized internal-use software6,199 4,828 
Payment terminals2,652 2,389 
Property and equipment, gross23,663 21,059 
Less accumulated depreciation and amortization(13,414)(10,286)
Property and equipment, net$10,249 $10,773 
Depreciation and amortization expense on property and equipment (excluding amortization on operating ROU assets) was $3.0 million and $3.2 million for the three months ended September 30, 2023 and 2022, respectively, and $9.0 million and $9.8 million for the nine months ended September 30, 2023 and 2022, respectively. Of this expense, $1.8 million and $2.2 million for the three months ended September 30, 2023 and 2022, respectively, and $5.6 million and $7.0 million for the nine months ended September 30, 2023 and 2022, respectively, was related to phone hardware finance ROU assets (see also Note 7) and data center equipment which has been included in cost of revenue in the statements of operations. Note that these finance ROU assets were reported as “phone hardware” prior to January 1, 2022. Capitalized internal-use software amortization expense was $0.3 million and $0.2 million for the three months ended September 30, 2023 and 2022, respectively, and $0.8 million and $0.7 million for the nine months ended September 30, 2023 and 2022, respectively, which has been included in the cost of revenue in the statements of operations. Capitalized implementation amortization expense was zero for the three months ended September 30, 2023 and 2022, and $0.1 million and $0.1 million for the nine months ended September 30, 2023 and 2022, respectively, which has been included in operating expense in the statements of operations.