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Property and Equipment - Schedule of Property and Equipment (Details) - USD ($) $ in Thousands | Dec. 31, 2023 | Dec. 31, 2022
--- | --- | ---
Property, Plant and Equipment [Line Items] |  |
Phone hardware | $ 20,800 |
Property and equipment, gross | 24,183 | $ 21,059
Less accumulated depreciation and amortization | (14,261) | (10,286)
Property and equipment, net | 9,922 | 10,773
Office equipment |  |
Property, Plant and Equipment [Line Items] |  |
Property, plant and equipment | 5,830 | 5,146
Office furniture |  |
Property, Plant and Equipment [Line Items] |  |
Property, plant and equipment | 6,416 | 5,763
Leasehold improvements |  |
Property, Plant and Equipment [Line Items] |  |
Property, plant and equipment | 2,731 | 2,615
Fixed assets not placed in service |  |
Property, Plant and Equipment [Line Items] |  |
Property, plant and equipment | 25 | 318
Capitalized internal-use software |  |
Property, Plant and Equipment [Line Items] |  |
Property, plant and equipment | 6,827 | 4,828
Phone hardware |  |
Property, Plant and Equipment [Line Items] |  |
Phone hardware | 0 | 0
Payment terminals |  |
Property, Plant and Equipment [Line Items] |  |
Property, plant and equipment | $ 2,354 | $ 2,389

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