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Property and Equipment - Narrative (Details) - USD ($) $ in Thousands | 12 Months Ended
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Dec. 31, 2023 | Dec. 31, 2022 | Dec. 31, 2021
Property, Plant and Equipment [Line Items] |  |  |
Depreciation and amortization | $ 12,001 | $ 12,964 | $ 12,140
Capitalized software, amortization | 1,200 | 800 | 600
Capitalized implementation costs, amortization | 100 | 200 | 200
Phone Hardware and Data Center Equipment |  |  |
Property, Plant and Equipment [Line Items] |  |  |
Depreciation and amortization | $ 7,500 | $ 9,000 | $ 9,100

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- Definition Amount of expense for amortization of capitalized computer software costs. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Topic 985 -SubTopic 20 -Name Accounting Standards Codification -Section 50 -Paragraph 2 -Publisher FASB -URI https://asc.fasb.org//1943274/2147481283/985-20-50-2 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Section 50 -Paragraph 1 -Subparagraph (b)(1) -SubTopic 20 -Topic 985 -Publisher FASB -URI https://asc.fasb.org//1943274/2147481283/985-20-50-1 + Details
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- Definition The aggregate expense recognized in the current period that allocates the cost of tangible assets, intangible assets, or depleting assets to periods that benefit from use of the assets. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Section 45 -Paragraph 28 -Subparagraph (b) -SubTopic 10 -Topic 230 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482740/230-10-45-28 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 22 -Subparagraph (e) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-22 + Details
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- Definition Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table. + References No definition available. + Details
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- Definition Capitalized Implementation Costs, Amortization + References No definition available. + Details
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- Details
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