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Revenue (Tables) | 12 Months Ended
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Dec. 31, 2023
Revenue from Contract with Customer [Abstract] |
Capitalized Contract Cost | The following table summarizes the activity of deferred contract costs (in thousands):
| Year Ended December 31,
| 2023 |  | 2022 |  | 2021
Beginning balance | $ | 18,027 |  |  | $ | 16,804 |  |  | $ | 13,386 |
Capitalization of contract costs | 13,313 |  |  | 12,343 |  |  | 12,828 |
Amortization of deferred contract costs | (12,171) |  |  | (11,120) |  |  | (9,410) |
Ending balance | $ | 19,169 |  |  | $ | 18,027 |  |  | $ | 16,804 |
Disaggregation of Revenue | The table below outlines revenue for our recurring subscription (software and phone services) and payment processing services, as well as for our onboarding services, and phone hardware (in thousands) for the years ended December 31, 2023, 2022 and 2021:
| Year Ended December 31,
| 2023 |  | 2022 |  | 2021
Subscription and payment processing | $ | 162,715 |  |  | $ | 136,592 |  |  | $ | 108,841 |
Onboarding | 3,232 |  |  | 1,288 |  |  | 3,687 |
Hardware (embedded lease) | 4,521 |  |  | 4,237 |  |  | 3,343 |
Total revenue | $ | 170,468 |  |  | $ | 142,117 |  |  | $ | 115,871 |

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- Definition Tabular disclosure of cost capitalized in obtaining or fulfilling contract with customer. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 340 -SubTopic 40 -Name Accounting Standards Codification -Section 50 -Paragraph 3 -Publisher FASB -URI https://asc.fasb.org//1943274/2147479483/340-40-50-3 + Details
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- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 5 -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-5 + Details
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