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Restructuring and Integration Expenses | 9 Months Ended
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Sep. 30, 2020
Restructuring and Related Activities [Abstract] |
Restructuring and Integration Expenses | Restructuring and Integration ExpensesOn June 30, 2017, the Company completed the YP Acquisition and, in an effort to improve operational efficiencies and realize synergies, the Company incurred certain restructuring and integration charges. Restructuring and integration charges are incurred primarily from post-merger integration and restructuring initiatives. These charges include severance benefits, facility exit costs, system consolidation and integration costs, and professional consulting and advisory services costs. From inception through December 31, 2019, the Company incurred $198.9 million of cumulative business restructuring charges and integration expenses. These restructuring and integration expenses are recorded in General and administrative expense in the Company's condensed consolidated statements of operations. The Company attributed all restructuring and integration expenses to the Marketing Services reporting segment. As of December 31, 2019, the Company completed all restructuring and integration efforts associated with the YP Acquisition. The following table sets forth additional financial information related to the Company's restructuring charges and integration expenses related to the YP Acquisition for the periods presented (in thousands):
| Three Months Ended September 30, |  | Nine Months Ended September 30, |  |
| 2020 |  | 2019 |  | 2020 |  | 2019 |  | Cumulative
Severance costs | $ | — |  |  | $ | 1,827 |  |  | $ | — |  |  | $ | 7,236 |  |  | $ | 58,126 |
Facility exit costs | — |  |  | 867 |  |  | — |  |  | 4,154 |  |  | 27,368 |
System consolidation costs (1) | — |  |  | 2,903 |  |  | — |  |  | 9,305 |  |  | 37,389 |
Legal costs | — |  |  | 955 |  |  | — |  |  | 5,188 |  |  | 13,926 |
Tax and accounting advisory services | — |  |  | 581 |  |  | — |  |  | 1,527 |  |  | 27,358 |
Other costs (2) | — |  |  | 1,215 |  |  | — |  |  | 8,841 |  |  | 34,745 |
Total restructuring and integration expenses | $ | — |  |  | $ | 8,348 |  |  | $ | — |  |  | $ | 36,251 |  |  | $ | 198,912 |
(1) System consolidation costs primarily consist of contractor costs to reduce duplicate software applications and licenses, obtain new maintenance and network contracts, consolidate data centers, and eliminate telecom contracts. (2) Other costs primarily include the write-off of fixed assets and capitalized software costs. The following table reflects the Company's liabilities associated with restructuring charges and integration expenses (in thousands):
| Severance costs |  | Facility exit costs |  | System consolidation costs |  | Legal costs |  | Tax and accounting advisory services |  | Total
Balance as of January 1, 2020 | $ | 3,377 |  |  | $ | 6,786 |  |  | $ | 14 |  |  | $ | 4,813 |  |  | $ | 14 |  |  | $ | 15,004 |
Expense | — |  |  | — |  |  | — |  |  | — |  |  | — |  |  | — |
Payments | (3,191) |  |  | (4,123) |  |  | (14) |  |  | (4,563) |  |  | (14) |  |  | (11,905) |
Balance as of September 30, 2020 | $ | 186 |  |  | $ | 2,663 |  |  | $ | — |  |  | $ | 250 |  |  | $ | — |  |  | $ | 3,099 |

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- Definition The entire disclosure for restructuring and related activities. Description of restructuring activities such as exit and disposal activities, include facts and circumstances leading to the plan, the expected plan completion date, the major types of costs associated with the plan activities, total expected costs, the accrual balance at the end of the period, and the periods over which the remaining accrual will be settled. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 420 -URI http://asc.fasb.org/topic&trid=2175745 + Details
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