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Stock-Based Compensation and Stockholders' Equity - Schedule of Compensation Expense Allocation (Details) - USD ($) $ in Thousands | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jun. 30, 2021 | Jun. 30, 2020 | Jun. 30, 2021 | Jun. 30, 2020
Share-based Compensation Arrangement by Share-based Payment Award [Line Items] |  |  |  |
Stock compensation expense (benefit) | $ 1,921 | $ 580 | $ 3,892 | $ (5,484)
Cost of services |  |  |  |
Share-based Compensation Arrangement by Share-based Payment Award [Line Items] |  |  |  |
Stock compensation expense (benefit) | 83 | 70 | 164 | (246)
Sales and marketing |  |  |  |
Share-based Compensation Arrangement by Share-based Payment Award [Line Items] |  |  |  |
Stock compensation expense (benefit) | 794 | 213 | 1,626 | (319)
General and administrative |  |  |  |
Share-based Compensation Arrangement by Share-based Payment Award [Line Items] |  |  |  |
Stock compensation expense (benefit) | $ 1,044 | $ 297 | $ 2,102 | $ (4,919)

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