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Condensed Consolidated Statements of Operations - USD ($)
$ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2023
Sep. 30, 2022
Sep. 30, 2023
Sep. 30, 2022
Income Statement [Abstract]        
Revenue $ 152,013 $ 148,325 $ 435,731 $ 416,178
Cost of revenue 92,514 84,861 261,624 241,896
Gross profit 59,499 63,464 174,107 174,282
Operating expenses        
Research and development 24,792 25,044 75,305 71,735
Sales and marketing 25,011 23,184 75,794 69,663
General and administrative 15,843 16,623 48,430 50,191
Total operating expenses 65,646 64,851 199,529 191,589
Operating loss (6,147) (1,387) (25,422) (17,307)
Other income (expense), net        
Net gain on extinguishment of debt 0 0 12,767 0
Gain on business interruption insurance recoveries 0 0 4,000 0
Other income (expense), net 798 (338) 52 2,282
Total other income (expense), net 798 (338) 16,819 2,282
Loss before income taxes (5,349) (1,725) (8,603) (15,025)
Income tax benefit 219 923 3,194 1,161
Net loss $ (5,130) $ (802) $ (5,409) $ (13,864)
Net loss per share, basic (in usd per share) $ (0.20) $ (0.03) $ (0.21) $ (0.55)
Net loss per share, diluted (in usd per share) $ (0.20) $ (0.03) $ (0.21) $ (0.55)
Weighted average number of common shares outstanding, basic (in shares) 25,613,441 25,304,057 25,539,642 25,268,216
Weighted average number of common shares outstanding, diluted (in shares) 25,613,441 25,304,057 25,539,642 25,268,216