XML 37 R25.htm IDEA: XBRL DOCUMENT
v3.20.2

Revenue Recognition (Tables) | 6 Months Ended
--- | ---
Jun. 30, 2020
Revenue From Contract With Customer [Abstract] |
Disaggregation of Revenue | The following table presents Crawford Claims Solutions revenues before reimbursements disaggregated by geography for the three and six months ended June 30, 2020 and 2019:
|  | Three Months Ended |  |  | Six Months Ended |
(in thousands) |  | June 30, 2020 |  |  | June 30, 2019 |  |  | June 30, 2020 |  |  | June 30, 2019 |
U.S. |  | $ | 34,344 |  |  | $ | 33,825 |  |  | $ | 65,772 |  |  | $ | 67,761 |
U.K. |  |  | 16,294 |  |  |  | 15,831 |  |  |  | 31,639 |  |  |  | 32,202 |
Canada |  |  | 7,971 |  |  |  | 12,147 |  |  |  | 18,110 |  |  |  | 24,268 |
Australia |  |  | 12,200 |  |  |  | 12,815 |  |  |  | 22,145 |  |  |  | 23,334 |
Europe |  |  | 7,236 |  |  |  | 7,371 |  |  |  | 14,197 |  |  |  | 13,836 |
Rest of World |  |  | 3,406 |  |  |  | 4,014 |  |  |  | 7,175 |  |  |  | 7,921 |
Total Crawford Claims Solutions Revenues before Reimbursements |  | $ | 81,451 |  |  | $ | 86,003 |  |  | $ | 159,038 |  |  | $ | 169,322 |
The following tables present Crawford TPA Solutions revenues before reimbursements disaggregated by service line and geography for the three and six months ended June 30, 2020 and 2019:
|  | Three Months Ended June 30, 2020 |  |  | Three Months Ended June 30, 2019 |
(in thousands) |  | Claims Management Services |  |  | Medical Management Services |  |  | Total |  |  | Claims Management Services |  |  | Medical Management Services |  |  | Total |
U.S. |  | $ | 34,598 |  |  | $ | 34,575 |  |  | $ | 69,173 |  |  | $ | 36,035 |  |  | $ | 43,784 |  |  | $ | 79,819 |
U.K. |  |  | 2,763 |  |  |  | — |  |  |  | 2,763 |  |  |  | 2,983 |  |  |  | — |  |  |  | 2,983 |
Canada |  |  | 6,047 |  |  |  | — |  |  |  | 6,047 |  |  |  | 7,884 |  |  |  | — |  |  |  | 7,884 |
Europe and Rest of World |  |  | 8,742 |  |  |  | — |  |  |  | 8,742 |  |  |  | 8,832 |  |  |  | — |  |  |  | 8,832 |
Total Crawford TPA Solutions Revenues before Reimbursements |  | $ | 52,150 |  |  | $ | 34,575 |  |  | $ | 86,725 |  |  | $ | 55,734 |  |  | $ | 43,784 |  |  | $ | 99,518 |
|  | Six Months Ended June 30, 2020 |  |  | Six Months Ended June 30, 2019 |
(in thousands) |  | Claims Management Services |  |  | Medical Management Services |  |  | Total |  |  | Claims Management Services |  |  | Medical Management Services |  |  | Total |
U.S. |  | $ | 70,622 |  |  | $ | 76,644 |  |  | $ | 147,266 |  |  | $ | 72,348 |  |  | $ | 84,667 |  |  | $ | 157,015 |
U.K. |  |  | 5,628 |  |  |  | — |  |  |  | 5,628 |  |  |  | 5,513 |  |  |  | — |  |  |  | 5,513 |
Canada |  |  | 13,509 |  |  |  | — |  |  |  | 13,509 |  |  |  | 17,256 |  |  |  | — |  |  |  | 17,256 |
Europe and Rest of World |  |  | 17,257 |  |  |  | — |  |  |  | 17,257 |  |  |  | 17,528 |  |  |  | — |  |  |  | 17,528 |
Total Crawford TPA Solutions Revenues before Reimbursements |  | $ | 107,016 |  |  | $ | 76,644 |  |  | $ | 183,660 |  |  | $ | 112,645 |  |  | $ | 84,667 |  |  | $ | 197,312 |
The following table presents Crawford Specialty Solutions revenues before reimbursements disaggregated by service line and geography for the three and six months ended June 30, 2020 and 2019:
|  | Three Months Ended June 30, 2020 |  |  | Three Months Ended June 30, 2019 |
(in thousands) |  | Global Technical Services |  |  | Contractor Connection |  |  | Total |  |  | Global Technical Services |  |  | Contractor Connection |  |  | Total |
U.S. |  | $ | 10,502 |  |  | $ | 17,869 |  |  | $ | 28,371 |  |  | $ | 10,414 |  |  | $ | 22,467 |  |  | $ | 32,881 |
U.K. |  |  | 12,016 |  |  |  | 1,488 |  |  |  | 13,504 |  |  |  | 11,561 |  |  |  | 1,159 |  |  |  | 12,720 |
Canada |  |  | 5,619 |  |  |  | 1,216 |  |  |  | 6,835 |  |  |  | 6,517 |  |  |  | 2,255 |  |  |  | 8,772 |
Australia |  |  | 5,742 |  |  |  | 188 |  |  |  | 5,930 |  |  |  | 5,802 |  |  |  | 213 |  |  |  | 6,015 |
Europe |  |  | 5,112 |  |  |  | 9 |  |  |  | 5,121 |  |  |  | 4,893 |  |  |  | 1 |  |  |  | 4,894 |
Rest of World |  |  | 6,479 |  |  |  | — |  |  |  | 6,479 |  |  |  | 6,078 |  |  |  | — |  |  |  | 6,078 |
Total Crawford Specialty Solutions Revenues before Reimbursements |  | $ | 45,470 |  |  | $ | 20,770 |  |  | $ | 66,240 |  |  | $ | 45,265 |  |  | $ | 26,095 |  |  | $ | 71,360 |
|  | Six Months Ended June 30, 2020 |  |  | Six Months Ended June 30, 2019 |
(in thousands) |  | Global Technical Services |  |  | Contractor Connection |  |  | Total |  |  | Global Technical Services |  |  | Contractor Connection |  |  | Total |
U.S. |  | $ | 20,101 |  |  | $ | 33,196 |  |  | $ | 53,297 |  |  | $ | 20,685 |  |  | $ | 40,654 |  |  | $ | 61,339 |
U.K. |  |  | 24,033 |  |  |  | 3,645 |  |  |  | 27,678 |  |  |  | 22,718 |  |  |  | 2,690 |  |  |  | 25,408 |
Canada |  |  | 11,756 |  |  |  | 2,697 |  |  |  | 14,453 |  |  |  | 13,228 |  |  |  | 3,935 |  |  |  | 17,163 |
Australia |  |  | 10,590 |  |  |  | 318 |  |  |  | 10,908 |  |  |  | 10,945 |  |  |  | 387 |  |  |  | 11,332 |
Europe |  |  | 10,264 |  |  |  | 15 |  |  |  | 10,279 |  |  |  | 9,652 |  |  |  | 1 |  |  |  | 9,653 |
Rest of World |  |  | 12,634 |  |  |  | — |  |  |  | 12,634 |  |  |  | 12,410 |  |  |  | — |  |  |  | 12,410 |
Total Crawford Specialty Solutions Revenues before Reimbursements |  | $ | 89,378 |  |  | $ | 39,871 |  |  | $ | 129,249 |  |  | $ | 89,638 |  |  | $ | 47,667 |  |  | $ | 137,305 |
Schedule of Customer Contract Liabilities | The table below presents the deferred revenues balance as of January 1, 2020 and the significant activity affecting deferred revenues during the six months ended June 30, 2020:
(In Thousands) |  |  |  |
Customer Contract Liabilities |  | Deferred Revenue |
Balance at January 1, 2020 |  | $ | 52,368 |
Quarterly additions |  |  | 22,226 |
Revenue recognized from the prior periods |  |  | (14,293 | )
Revenue recognized from current quarter additions |  |  | (4,994 | )
Balance as of March 31, 2020 |  | $ | 55,307 |
Quarterly additions |  |  | 15,389 |
Revenue recognized from the prior periods |  |  | (15,407 | )
Revenue recognized from current quarter additions |  |  | (3,568 | )
Balance as of June 30, 2020 |  | $ | 51,721 |

X
- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 10 -URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130551-203045 + Details
Name: | us-gaap_ContractWithCustomerAssetAndLiabilityTableTextBlock
Namespace Prefix: | us-gaap_
Data Type: | nonnum:textBlockItemType
Balance Type: | na
Period Type: | duration

X
- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 5 -URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130545-203045 + Details
Name: | us-gaap_DisaggregationOfRevenueTableTextBlock
Namespace Prefix: | us-gaap_
Data Type: | nonnum:textBlockItemType
Balance Type: | na
Period Type: | duration

X
- References No definition available. + Details
Name: | us-gaap_RevenueFromContractWithCustomerAbstract
Namespace Prefix: | us-gaap_
Data Type: | xbrli:stringItemType
Balance Type: | na
Period Type: | duration