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Net Income (Loss) Attributable to Shareholders of Crawford & Company per Common Share - Schedule of Computations of Diluted Net Income (loss) Attributable to Shareholders of Crawford & Company per Common Share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jun. 30, 2020 | Jun. 30, 2019 | Jun. 30, 2020 | Jun. 30, 2019
Class A Non-Voting |  |  |  |
Numerator: |  |  |  |
Allocation of undistributed earnings (loss) | $ 2,479 | $ (385) | $ (5,960) | $ 1,235
Dividends paid | 916 | 2,161 | 3,055 | 4,291
Net income (loss) attributable to common shareholders, diluted | $ 3,395 | $ 1,776 | $ (2,905) | $ 5,526
Weighted-Average Shares Used to Compute Diluted Earnings Per Share: |  |  |  |
Weighted-average common shares outstanding, basic | 30,521 | 30,799 | 30,541 | 30,729
Weighted-average effect of dilutive securities | 169 | 314 |  | 381
Weighted-average common shares outstanding, diluted | 30,690 | 31,113 | 30,541 | 31,110
Earnings (loss) per share - diluted | $ 0.11 | $ 0.06 | $ (0.10) | $ 0.18
Class B Voting |  |  |  |
Numerator: |  |  |  |
Allocation of undistributed earnings (loss) | $ 1,828 | $ (286) | $ (4,400) | $ 921
Dividends paid | 675 | 1,152 | 1,804 | 2,304
Net income (loss) attributable to common shareholders, diluted | $ 2,503 | $ 866 | $ (2,596) | $ 3,225
Weighted-Average Shares Used to Compute Diluted Earnings Per Share: |  |  |  |
Weighted-average common shares outstanding, basic | 22,510 | 23,021 | 22,544 | 23,193
Weighted-average common shares outstanding, diluted | 22,510 | 23,021 | 22,544 | 23,193
Earnings (loss) per share - diluted | $ 0.11 | $ 0.04 | $ (0.12) | $ 0.14

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