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Net Income (Loss) Attributable to Shareholders of Crawford & Company per Common Share - Schedule of Computations of Diluted Net Income (loss) Attributable to Shareholders of Crawford & Company per Common Share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2020	Jun. 30, 2019	Jun. 30, 2020	Jun. 30, 2019
Class A Non-Voting
Numerator:
Allocation of undistributed earnings (loss)	$ 2,479	$ (385)	$ (5,960)	$ 1,235
Dividends paid	916	2,161	3,055	4,291
Net income (loss) attributable to common shareholders, diluted	$ 3,395	$ 1,776	$ (2,905)	$ 5,526
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:
Weighted-average common shares outstanding, basic	30,521	30,799	30,541	30,729
Weighted-average effect of dilutive securities	169	314		381
Weighted-average common shares outstanding, diluted	30,690	31,113	30,541	31,110
Earnings (loss) per share - diluted	$ 0.11	$ 0.06	$ (0.10)	$ 0.18
Class B Voting
Numerator:
Allocation of undistributed earnings (loss)	$ 1,828	$ (286)	$ (4,400)	$ 921
Dividends paid	675	1,152	1,804	2,304
Net income (loss) attributable to common shareholders, diluted	$ 2,503	$ 866	$ (2,596)	$ 3,225
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:
Weighted-average common shares outstanding, basic	22,510	23,021	22,544	23,193
Weighted-average common shares outstanding, diluted	22,510	23,021	22,544	23,193
Earnings (loss) per share - diluted	$ 0.11	$ 0.04	$ (0.12)	$ 0.14

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