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Revenue Recognition - Additional Information (Details) | 9 Months Ended
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Sep. 30, 2020 USD ($)
Revenue, Initial Application Period Cumulative Effect Transition [Line Items] |
Accounts receivable, days sales outstanding | 2 months
Billing after contract completion, years | 1 year
Revenue, remaining performance obligation | $ 88,565,000
Performance obligations to be recognized as revenues within one year, percent | 70.00%
Revenue from contracts with customers, practical expedient, consideration adjustment period | 1 year
Accounts payable days payable outstanding | 1 year
Minimum | Crawford TPA Solutions |
Revenue, Initial Application Period Cumulative Effect Transition [Line Items] |
Revenue from contracts with customers, performance obligation term | 1 year
Maximum | Crawford TPA Solutions |
Revenue, Initial Application Period Cumulative Effect Transition [Line Items] |
Revenue from contracts with customers, performance obligation term | 2 years
Claims Management Services |
Revenue, Initial Application Period Cumulative Effect Transition [Line Items] |
Revenue from contracts with customers, performance obligation term | 1 year
Revenue remaining performance obligation expected timing of satisfaction explanation | The Company's deferred revenues for claims handled for one or two years are not as sensitive to changes in claim closing rates since the performance obligations are satisfied within a fixed length of time
Revenue from contracts with customers, duration, average time to close case from time of referral | 5 years
Percentage of closed cases | 98.00%
Claims Management Services | Minimum |
Revenue, Initial Application Period Cumulative Effect Transition [Line Items] |
Revenue from contracts with customers, performance obligation term | 1 year
Claims Management Services | Maximum |
Revenue, Initial Application Period Cumulative Effect Transition [Line Items] |
Revenue from contracts with customers, performance obligation term | 2 years

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