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Revenue Recognition (Tables) | 12 Months Ended
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Dec. 31, 2020
Revenue From Contract With Customer [Abstract] |
Disaggregation of Revenue | The following table presents Crawford Claims Solutions revenues before reimbursements disaggregated by geography for the years ended December 31, 2020 and 2019. The Company considers all Crawford Claims Solutions revenues to be derived from one service line.
|  | (In thousands) |
Year Ended December 31, |  | 2020 |  |  | 2019 |
U.S. |  | $ | 166,441 |  |  | $ | 136,524 |
U.K. |  |  | 65,855 |  |  |  | 63,715 |
Canada |  |  | 34,020 |  |  |  | 47,712 |
Australia |  |  | 47,481 |  |  |  | 45,417 |
Europe |  |  | 28,298 |  |  |  | 28,915 |
Rest of World |  |  | 14,352 |  |  |  | 17,554 |
Total Crawford Claims Solutions Revenues before Reimbursements |  | $ | 356,447 |  |  | $ | 339,837 |
The following table presents Crawford TPA Solutions revenues before reimbursements disaggregated by service line and geography for the years ended December 31, 2020 and 2019.
|  | Year Ended December 31, 2020 |  |  | Year Ended December 31, 2019 |
(in thousands) |  | Claims Management Services |  |  | Medical Management Services |  |  | Total |  |  | Claims Management Services |  |  | Medical Management Services |  |  | Total |
U.S. |  | $ | 143,940 |  |  | $ | 149,506 |  |  | $ | 293,446 |  |  | $ | 144,985 |  |  | $ | 170,256 |  |  | $ | 315,241 |
U.K. |  |  | 10,866 |  |  |  | — |  |  |  | 10,866 |  |  |  | 11,254 |  |  |  | — |  |  |  | 11,254 |
Canada |  |  | 25,911 |  |  |  | — |  |  |  | 25,911 |  |  |  | 33,234 |  |  |  | — |  |  |  | 33,234 |
Europe and Rest of World |  |  | 34,760 |  |  |  | — |  |  |  | 34,760 |  |  |  | 34,127 |  |  |  | — |  |  |  | 34,127 |
Total Crawford TPA Solutions Revenues before Reimbursements |  | $ | 215,477 |  |  | $ | 149,506 |  |  | $ | 364,983 |  |  | $ | 223,600 |  |  | $ | 170,256 |  |  | $ | 393,856 |
The following table presents Crawford Specialty Solutions revenues before reimbursements disaggregated by service line and geography for the years ended December 31, 2020 and 2019.
|  | Year Ended December 31, 2020 |  |  | Year Ended December 31, 2019 |
(in thousands) |  | Global Technical Services |  |  | Contractor Connection |  |  | Total |  |  | Global Technical Services |  |  | Contractor Connection |  |  | Total |
U.S. |  | $ | 39,930 |  |  | $ | 71,005 |  |  | $ | 110,935 |  |  | $ | 40,526 |  |  | $ | 76,914 |  |  | $ | 117,440 |
U.K. |  |  | 45,212 |  |  |  | 6,612 |  |  |  | 51,824 |  |  |  | 45,803 |  |  |  | 5,565 |  |  |  | 51,368 |
Canada |  |  | 23,066 |  |  |  | 6,166 |  |  |  | 29,232 |  |  |  | 25,981 |  |  |  | 7,511 |  |  |  | 33,492 |
Australia |  |  | 21,927 |  |  |  | 929 |  |  |  | 22,856 |  |  |  | 22,273 |  |  |  | 792 |  |  |  | 23,065 |
Europe |  |  | 20,680 |  |  |  | 48 |  |  |  | 20,728 |  |  |  | 20,540 |  |  |  | 10 |  |  |  | 20,550 |
Rest of World |  |  | 25,487 |  |  |  | — |  |  |  | 25,487 |  |  |  | 26,194 |  |  |  | — |  |  |  | 26,194 |
Total Crawford Specialty Solutions Revenues before Reimbursements |  | $ | 176,302 |  |  | $ | 84,760 |  |  | $ | 261,062 |  |  | $ | 181,317 |  |  | $ | 90,792 |  |  | $ | 272,109 |
Schedule of Customer Contract Liabilities | The table below presents the deferred revenues balance as of January 1, 2020 and the significant activity affecting deferred revenues during the year ended December 31, 2020:
(In Thousands) |  |  |  |
Customer Contract Liabilities: |  | Deferred Revenue |
Balance at January 1, 2020 |  | $ | 52,368 |
Annual additions |  |  | 76,379 |
Revenue recognized from prior periods |  |  | (34,943 | )
Revenue recognized from current year additions |  |  | (42,435 | )
Balance as of December 31, 2020 |  | $ | 51,369 |

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- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 10 -URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130551-203045 + Details
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