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Goodwill and Intangible Assets | 12 Months Ended
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Dec. 31, 2020
Goodwill And Intangible Assets Disclosure [Abstract] |
Goodwill and Intangible Assets | 4.Goodwill and Intangible Assets Goodwill The following table shows the changes in the carrying amount of goodwill for the years ended December 31, 2020 and 2019:
|  | Crawford Claims Solutions |  |  | Crawford TPA Solutions |  |  | Crawford Specialty Solutions |  |  | Total |
|  | (In thousands) |
Balance at December 31, 2018: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Goodwill |  | $ | 55,553 |  |  | $ | 168,730 |  |  | $ | 73,621 |  |  | $ | 297,904 |
Accumulated impairment losses |  |  | (20,407 | ) |  |  | (159,424 | ) |  |  | (21,183 | ) |  | $ | (201,014 | )
Net goodwill |  |  | 35,146 |  |  |  | 9,306 |  |  |  | 52,438 |  |  |  | 96,890 |
2019 Activity: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Goodwill of acquired businesses |  |  | — |  |  |  | — |  |  |  | 1,164 |  |  |  | 1,164 |
Impairment of goodwill |  |  | (17,484 | ) |  |  | — |  |  |  | — |  |  |  | (17,484 | )
Foreign currency effects |  |  | 6 |  |  |  | 4 |  |  |  | 62 |  |  |  | 72 |
Balance at December 31, 2019: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Goodwill |  |  | 55,559 |  |  |  | 168,734 |  |  |  | 74,847 |  |  |  | 299,140 |
Accumulated impairment losses |  |  | (37,891 | ) |  |  | (159,424 | ) |  |  | (21,183 | ) |  |  | (218,498 | )
Net goodwill |  |  | 17,668 |  |  |  | 9,310 |  |  |  | 53,664 |  |  |  | 80,642 |
2020 Activity: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Goodwill of acquired businesses |  |  | — |  |  |  | 2,857 |  |  |  | 2,644 |  |  |  | 5,501 |
Impairment of goodwill |  |  | (17,674 | ) |  |  | — |  |  |  | — |  |  |  | (17,674 | )
Goodwill of disposed business |  |  | — |  |  |  | — |  |  |  | (1,990 | ) |  |  | (1,990 | )
Foreign currency effects |  |  | 6 |  |  |  | 12 |  |  |  | 40 |  |  |  | 58 |
Balance at December 31, 2020: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Goodwill |  |  | 55,565 |  |  |  | 171,603 |  |  |  | 75,541 |  |  |  | 302,709 |
Accumulated impairment losses |  |  | (55,565 | ) |  |  | (159,424 | ) |  |  | (21,183 | ) |  |  | (236,172 | )
Net goodwill |  | $ | — |  |  | $ | 12,179 |  |  | $ | 54,358 |  |  | $ | 66,537 |
The Company recognized a non-cash goodwill impairment charge in 2020 totaling $17,674,000 related to the valuation of its Crawford Claims Solutions reporting unit. The Company recognized a non-cash goodwill impairment in the Crawford Claims Solution reporting unit of $17,484,000 during the year ended December 31, 2019. There were no goodwill impairment charges in 2018. These impairment charges did not affect the Company's liquidity and had no effect on the Company's compliance with the financial covenants under its Credit Facility. Intangible Assets The following is a summary of finite-lived intangible assets acquired through business acquisitions as of December 31, 2020 and 2019:
|  | Gross Carrying Amount |  |  | Accumulated Amortization |  |  | Net Carrying Value |  |  | Weighted- Average Amortization Period
|  | (In thousands, except years) |  |  |
December 31, 2020: |  |  |  |  |  |  |  |  |  |  |  |  |  |
Customer relationships |  | $ | 131,948 |  |  | $ | (101,319 | ) |  | $ | 30,629 |  |  | 3.3 years
Technology-based |  |  | 18,183 |  |  |  | (10,174 | ) |  | $ | 8,009 |  |  | 6.5 years
Trade name |  |  | 3,123 |  |  |  | (1,737 | ) |  | $ | 1,386 |  |  | 6.0 years
Other |  |  | 5,794 |  |  |  | (5,489 | ) |  | $ | 305 |  |  | 10.1 years
Total |  | $ | 159,048 |  |  | $ | (118,719 | ) |  | $ | 40,329 |  |  | 6.7 years
December 31, 2019: |  |  |  |  |  |  |  |  |  |  |  |  |  |
Customer relationships |  | $ | 127,362 |  |  | $ | (92,354 | ) |  | $ | 35,008 |  |  | 4.0 years
Technology-based |  |  | 16,562 |  |  |  | (9,108 | ) |  |  | 7,454 |  |  | 7.0 years
Trade name |  |  | 1,795 |  |  |  | (1,636 | ) |  |  | 159 |  |  | 1.7 years
Other |  |  | 5,485 |  |  |  | (3,869 | ) |  |  | 1,616 |  |  | 1.8 years
Total |  | $ | 151,204 |  |  | $ | (106,967 | ) |  | $ | 44,237 |  |  | 3.8 years
Amortization of finite-lived intangible assets was $11,653,000, $11,277,000, and $11,152,000 for the years ended December 31, 2020, 2019, and 2018, respectively. These amortization expenses were excluded from segment operating earnings (see Note 13, "Segment and Geographic Information"). Intangible assets subject to amortization are amortized on a straight-line basis over lives ranging from 2 to 15 years. At December 31, 2020, annual estimated aggregate amortization expense for intangible assets subject to amortization for the next five years is as follows:
|  | Annual Amortization Expense |
Year Ending December 31, |  | (In thousands) |
2021 |  | $ | 9,678 |
2022 |  |  | 4,711 |
2023 |  |  | 4,614 |
2024 |  |  | 4,152 |
2025 |  |  | 4,050 |
The following is a summary of indefinite-lived intangible assets at December 31, 2020 and 2019:
|  | Gross Carrying Amount |  |  | Accumulated Impairments |  |  | Net Carrying Value |
|  | (In thousands) |
December 31, 2020: |  |  |  |  |  |  |  |  |  |  |  |
Trade names |  | $ | 32,503 |  |  | $ | (1,656 | ) |  | $ | 30,847 |
December 31, 2019: |  |  |  |  |  |  |  |  |  |  |  |
Trade names |  | $ | 32,502 |  |  | $ | (1,656 | ) |  | $ | 30,846 |

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