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Segment and Geographic Information - Capital Expenditures (Details) - USD ($) $ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2020 | Dec. 31, 2019 | Dec. 31, 2018
Segment Reporting Information [Line Items] |  |  |
Crawford Claims Solutions | $ 37,380 | $ 21,124 | $ 30,020
Corporate, Non-Segment |  |  |
Segment Reporting Information [Line Items] |  |  |
Crawford Claims Solutions | 19,724 | 16,011 | 18,114
Crawford Claims Solutions | Operating Segments |  |  |
Segment Reporting Information [Line Items] |  |  |
Crawford Claims Solutions | 5,443 | 1,396 | 3,811
Crawford TPA Solutions | Operating Segments |  |  |
Segment Reporting Information [Line Items] |  |  |
Crawford Claims Solutions | 6,527 | 3,259 | 5,947
Crawford Specialty Solutions | Operating Segments |  |  |
Segment Reporting Information [Line Items] |  |  |
Crawford Claims Solutions | $ 5,686 | $ 458 | $ 2,148

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