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Segment and Geographic Information - Income Before Income Taxes (Details) - USD ($)
$ in Thousands
 3 Months Ended 12 Months Ended
Dec. 31, 2020
Sep. 30, 2020
Jun. 30, 2020
Mar. 31, 2020
Dec. 31, 2019
Sep. 30, 2019
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Segment Reporting Information [Line Items]                      
Unallocated corporate and shared costs and credits $ (11,347) $ (968) $ (1,709) $ (2,550) $ (4,122) $ (1,649) $ 3,170 $ (3,914) $ (16,574) $ (6,515)  
Net corporate interest expense                 (7,923) (10,774) $ (10,109)
Goodwill and intangible asset impairments                 (17,674) (17,484) (1,056)
Arbitration and claim settlements                   (12,552)  
Restructuring and other costs, net                 (9,760)    
Gain (loss) on disposition of businesses, net [1]   $ 14,104 $ (341)           13,763    
(Loss) Income Before Income Taxes                 39,088 23,637 44,131
Segment Reconciling Items                      
Segment Reporting Information [Line Items]                      
Segment operating earnings                 88,404 84,124 97,781
Unallocated corporate and shared costs and credits                 (16,574) (6,515) (9,321)
Net corporate interest expense                 (7,923) (10,774) (10,109)
Stock option expense                 (1,122) (1,885) (1,742)
Amortization of acquisition-related intangible assets                 (11,653) (11,277) (11,152)
Goodwill and intangible asset impairments                 (17,674) (17,484) (1,056)
Arbitration and claim settlements                   (12,552)  
Restructuring and other costs, net                 (8,133)    
Gain (loss) on disposition of businesses, net                 13,763   (20,270)
(Loss) Income Before Income Taxes                 $ 39,088 $ 23,637 $ 44,131
[1] The Company recognized non-cash goodwill impairment in the amount of $17.7 million related to its Crawford Claims Solutions segment in the first quarter of 2020. The Company recognized non-cash goodwill impairment of $17.5 million related to its Crawford Claims Solutions reporting unit in the fourth quarter of 2019. See Note 4, "Goodwill and Intangible Assets" in the consolidated financial statements included in this Item 8. The Company recognized a pretax loss for Arbitration and claim settlements of $12.6 million in 2019. The Company recognized a pretax gain of $13.8 million due to the disposal of LWI, net of a loss on the disposal of Crawford Compliance in 2020. See Note 3, "Business Acquisitions and Dispositions" in the consolidated financial statements included in this Item 8. The Company recognized pretax restructuring and other costs in the first and fourth quarters of 2020 totaling $8.1 million. The provision for income taxes in 2020 and 2019 included the impact of these transactions and tax valuation adjustments.