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Segment and Geographic Information - Assets (Details) - USD ($)
Dec. 31, 2020
Dec. 31, 2019
Jan. 01, 2019
Dec. 31, 2018
Segment Reporting Asset Reconciling Item [Line Items]        
Assets $ 752,984,000 $ 760,013,000    
ASSETS        
Cash and cash equivalents 44,656,000 51,802,000    
Income taxes receivable 1,269,000 7,820,000    
Prepaid expenses and other current assets 29,490,000 23,476,000    
Net Property and Equipment 36,402,000 31,425,000    
Operating lease right-of-use asset, net 109,315,000 102,354,000 $ 122,300,000  
Capitalized software costs, net 71,021,000 66,445,000    
Deferred income tax assets 25,595,000 17,971,000    
Other noncurrent assets 70,935,000 70,884,000    
TOTAL ASSETS 752,984,000 760,013,000    
Operating Segments        
Segment Reporting Asset Reconciling Item [Line Items]        
Assets [1] 364,301,000 387,836,000   $ 421,321,000
ASSETS        
TOTAL ASSETS [1] 364,301,000 387,836,000   $ 421,321,000
Corporate, Non-Segment        
Segment Reporting Asset Reconciling Item [Line Items]        
Assets 388,683,000 372,177,000    
ASSETS        
Cash and cash equivalents 44,656,000 51,802,000    
Income taxes receivable 1,269,000 7,820,000    
Prepaid expenses and other current assets 29,490,000 23,476,000    
Net Property and Equipment 36,402,000 31,425,000    
Operating lease right-of-use asset, net 109,315,000 102,354,000    
Capitalized software costs, net 71,021,000 66,445,000    
Deferred income tax assets 25,595,000 17,971,000    
Other noncurrent assets 70,935,000 70,884,000    
TOTAL ASSETS $ 388,683,000 $ 372,177,000    
[1] Consists of accounts receivable, less allowance for expected credit losses, unbilled revenues, at estimated billable amounts, goodwill and intangible assets arising from business acquisitions, net.