Goodwill and Intangible Assets

12 Months Ended

Dec. 31, 2020

Goodwill And Intangible Assets Disclosure [Abstract]

4.Goodwill and Intangible Assets

Goodwill

The following table shows the changes in the carrying amount of goodwill for the years ended December 31, 2020 and 2019:

	Crawford Claims Solutions			Crawford TPA Solutions			Crawford Specialty Solutions			Total
	(In thousands)
Balance at December 31, 2018:
Goodwill	$	55,553		$	168,730		$	73,621		$	297,904
Accumulated impairment losses		(20,407	)		(159,424	)		(21,183	)	$	(201,014	)
Net goodwill		35,146			9,306			52,438			96,890
2019 Activity:
Goodwill of acquired businesses		—			—			1,164			1,164
Impairment of goodwill		(17,484	)		—			—			(17,484	)
Foreign currency effects		6			4			62			72
Balance at December 31, 2019:
Goodwill		55,559			168,734			74,847			299,140
Accumulated impairment losses		(37,891	)		(159,424	)		(21,183	)		(218,498	)
Net goodwill		17,668			9,310			53,664			80,642
2020 Activity:
Goodwill of acquired businesses		—			2,857			2,644			5,501
Impairment of goodwill		(17,674	)		—			—			(17,674	)
Goodwill of disposed business		—			—			(1,990	)		(1,990	)
Foreign currency effects		6			12			40			58
Balance at December 31, 2020:
Goodwill		55,565			171,603			75,541			302,709
Accumulated impairment losses		(55,565	)		(159,424	)		(21,183	)		(236,172	)
Net goodwill	$	—		$	12,179		$	54,358		$	66,537

The Company recognized a non-cash goodwill impairment charge in 2020 totaling $17,674,000 related to the valuation of its Crawford Claims Solutions reporting unit. The Company recognized a non-cash goodwill impairment in the Crawford Claims

Solution reporting unit of $17,484,000 during the year ended December 31, 2019. There were no goodwill impairment charges in 2018. These impairment charges did not affect the Company's liquidity and had no effect on the Company's compliance with the financial covenants under its Credit Facility.

Intangible Assets

The following is a summary of finite-lived intangible assets acquired through business acquisitions as of December 31, 2020 and 2019:

	Gross Carrying Amount		Accumulated Amortization			Net Carrying Value		Weighted- Average Amortization Period
	(In thousands, except years)
December 31, 2020:
Customer relationships	$	131,948	$	(101,319	)	$	30,629	3.3 years
Technology-based		18,183		(10,174	)	$	8,009	6.5 years
Trade name		3,123		(1,737	)	$	1,386	6.0 years
Other		5,794		(5,489	)	$	305	10.1 years
Total	$	159,048	$	(118,719	)	$	40,329	6.7 years
December 31, 2019:
Customer relationships	$	127,362	$	(92,354	)	$	35,008	4.0 years
Technology-based		16,562		(9,108	)		7,454	7.0 years
Trade name		1,795		(1,636	)		159	1.7 years
Other		5,485		(3,869	)		1,616	1.8 years
Total	$	151,204	$	(106,967	)	$	44,237	3.8 years

Amortization of finite-lived intangible assets was $11,653,000, $11,277,000, and $11,152,000 for the years ended December 31, 2020, 2019, and 2018, respectively. These amortization expenses were excluded from segment operating earnings (see Note 13, "Segment and Geographic Information"). Intangible assets subject to amortization are amortized on a straight-line basis over lives ranging from 2 to 15 years.

At December 31, 2020, annual estimated aggregate amortization expense for intangible assets subject to amortization for the next five years is as follows:

	Annual Amortization Expense
Year Ending December 31,	(In thousands)
2021	$	9,678
2022		4,711
2023		4,614
2024		4,152
2025		4,050

The following is a summary of indefinite-lived intangible assets at December 31, 2020 and 2019:

	Gross Carrying Amount		Accumulated Impairments			Net Carrying Value
	(In thousands)
December 31, 2020:
Trade names	$	32,503	$	(1,656	)	$	30,847
December 31, 2019:
Trade names	$	32,502	$	(1,656	)	$	30,846