Goodwill and Intangible Assets (Tables)

12 Months Ended

Dec. 31, 2020

Goodwill And Intangible Assets Disclosure [Abstract]

The following table shows the changes in the carrying amount of goodwill for the years ended December 31, 2020 and 2019:

	Crawford Claims Solutions			Crawford TPA Solutions			Crawford Specialty Solutions			Total
	(In thousands)
Balance at December 31, 2018:
Goodwill	$	55,553		$	168,730		$	73,621		$	297,904
Accumulated impairment losses		(20,407	)		(159,424	)		(21,183	)	$	(201,014	)
Net goodwill		35,146			9,306			52,438			96,890
2019 Activity:
Goodwill of acquired businesses		—			—			1,164			1,164
Impairment of goodwill		(17,484	)		—			—			(17,484	)
Foreign currency effects		6			4			62			72
Balance at December 31, 2019:
Goodwill		55,559			168,734			74,847			299,140
Accumulated impairment losses		(37,891	)		(159,424	)		(21,183	)		(218,498	)
Net goodwill		17,668			9,310			53,664			80,642
2020 Activity:
Goodwill of acquired businesses		—			2,857			2,644			5,501
Impairment of goodwill		(17,674	)		—			—			(17,674	)
Goodwill of disposed business		—			—			(1,990	)		(1,990	)
Foreign currency effects		6			12			40			58
Balance at December 31, 2020:
Goodwill		55,565			171,603			75,541			302,709
Accumulated impairment losses		(55,565	)		(159,424	)		(21,183	)		(236,172	)
Net goodwill	$	—		$	12,179		$	54,358		$	66,537

Schedule of Finite-Lived Intangible Assets

The following is a summary of finite-lived intangible assets acquired through business acquisitions as of December 31, 2020 and 2019:

	Gross Carrying Amount		Accumulated Amortization			Net Carrying Value		Weighted- Average Amortization Period
	(In thousands, except years)
December 31, 2020:
Customer relationships	$	131,948	$	(101,319	)	$	30,629	3.3 years
Technology-based		18,183		(10,174	)	$	8,009	6.5 years
Trade name		3,123		(1,737	)	$	1,386	6.0 years
Other		5,794		(5,489	)	$	305	10.1 years
Total	$	159,048	$	(118,719	)	$	40,329	6.7 years
December 31, 2019:
Customer relationships	$	127,362	$	(92,354	)	$	35,008	4.0 years
Technology-based		16,562		(9,108	)		7,454	7.0 years
Trade name		1,795		(1,636	)		159	1.7 years
Other		5,485		(3,869	)		1,616	1.8 years
Total	$	151,204	$	(106,967	)	$	44,237	3.8 years

Schedule of Finite-lived Intangible Assets, Future Amortization Expense

At December 31, 2020, annual estimated aggregate amortization expense for intangible assets subject to amortization for the next five years is as follows:

	Annual Amortization Expense
Year Ending December 31,	(In thousands)
2021	$	9,678
2022		4,711
2023		4,614
2024		4,152
2025		4,050

Schedule of Indefinite-Lived Intangible Assets

The following is a summary of indefinite-lived intangible assets at December 31, 2020 and 2019:

	Gross Carrying Amount		Accumulated Impairments			Net Carrying Value
	(In thousands)
December 31, 2020:
Trade names	$	32,503	$	(1,656	)	$	30,847
December 31, 2019:
Trade names	$	32,502	$	(1,656	)	$	30,846