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Common Stock and Earnings per Share - Schedule of Computations of Basic Net Income Attributable to Shareholders of Crawford & Company per Common Share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended																12 Months Ended
	Dec. 31, 2020	[1]	Sep. 30, 2020	[1]	Jun. 30, 2020	[1]	Mar. 31, 2020	[1]	Dec. 31, 2019	[1]	Sep. 30, 2019	[1]	Jun. 30, 2019	[1]	Mar. 31, 2019	[1]	Dec. 31, 2020		Dec. 31, 2019		Dec. 31, 2018
Class A Non-Voting
Numerator:
Allocation of undistributed earnings (loss)																	$ 10,743		$ (392)		$ 6,941
Dividends paid																	5,815		8,592		8,639
Net income available to common shareholders, basic																	$ 16,558		$ 8,200		$ 15,580
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:
Weighted-average common shares outstanding, basic																	30,605		30,637		30,805
Earnings per share - basic	$ 0.18		$ 0.46		$ 0.11		$ 0.21		$ 0.13		$ 0.22		$ 0.06		$ 0.12		$ 0.54	[1]	$ 0.27	[1]	$ 0.51
Class B Voting
Numerator:
Allocation of undistributed earnings (loss)																	$ 7,908		$ (294)		$ 5,509
Dividends paid																	3,830		4,579		4,889
Net income available to common shareholders, basic																	$ 11,738		$ 4,285		$ 10,398
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:
Weighted-average common shares outstanding, basic																	22,527		22,975		24,449
Earnings per share - basic	$ 0.18		$ 0.46		$ 0.11		$ 0.23		$ 0.15		$ 0.19		$ 0.04		$ 0.10		$ 0.52	[1]	$ 0.19	[1]	$ 0.43
[1] Due to the method used in calculating per share data as prescribed by ASC 260, "Earnings Per Share," the quarterly per share data may not total to the full-year per share data.

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