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Common Stock and Earnings per Share - Schedule of Computations of Diluted Net Income Attributable to Shareholders of Crawford & Company per Common Share (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
 3 Months Ended 12 Months Ended
Dec. 31, 2020
 [1]
Sep. 30, 2020
 [1]
Jun. 30, 2020
 [1]
Mar. 31, 2020
 [1]
Dec. 31, 2019
 [1]
Sep. 30, 2019
 [1]
Jun. 30, 2019
 [1]
Mar. 31, 2019
 [1]
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Class A Non-Voting                      
Numerator:                      
Allocation of undistributed earnings (loss)                 $ 10,781 $ (394) $ 7,003
Dividends paid                 5,815 8,592 8,639
Net income available to common shareholders, diluted                 $ 16,596 $ 8,198 $ 15,642
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:                      
Weighted-average common shares outstanding, basic                 30,605 30,637 30,805
Weighted-average effect of dilutive securities (1)                 252 453 629
Weighted-average number of shares outstanding, diluted                 30,857 31,090 31,434
Earnings per share - diluted $ 0.18 $ 0.46 $ 0.11 $ 0.21 $ 0.13 $ 0.21 $ 0.06 $ 0.12 $ 0.54 [1] $ 0.26 [1] $ 0.50
Class B Voting                      
Numerator:                      
Allocation of undistributed earnings (loss)                 $ 7,870 $ (292) $ 5,447
Dividends paid                 3,830 4,579 4,889
Net income available to common shareholders, diluted                 $ 11,700 $ 4,287 $ 10,336
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:                      
Weighted-average common shares outstanding, basic                 22,527 22,975 24,449
Weighted-average number of shares outstanding, diluted                 22,527 22,975 24,449
Earnings per share - diluted $ 0.18 $ 0.46 $ 0.11 $ 0.23 $ 0.15 $ 0.19 $ 0.04 $ 0.10 $ 0.52 [1] $ 0.19 [1] $ 0.42
[1]

Due to the method used in calculating per share data as prescribed by ASC 260, "Earnings Per Share," the quarterly per share data may not total to the full-year per share data.