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Segment and Geographic Information - Capital Expenditures (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Segment Reporting Information [Line Items]      
Crawford Claims Solutions $ 37,380 $ 21,124 $ 30,020
Corporate, Non-Segment      
Segment Reporting Information [Line Items]      
Crawford Claims Solutions 19,724 16,011 18,114
Crawford Claims Solutions | Operating Segments      
Segment Reporting Information [Line Items]      
Crawford Claims Solutions 5,443 1,396 3,811
Crawford TPA Solutions | Operating Segments      
Segment Reporting Information [Line Items]      
Crawford Claims Solutions 6,527 3,259 5,947
Crawford Specialty Solutions | Operating Segments      
Segment Reporting Information [Line Items]      
Crawford Claims Solutions $ 5,686 $ 458 $ 2,148