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Revenue Recognition (Tables) | 3 Months Ended
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Mar. 31, 2021
Revenue From Contract With Customer [Abstract] |
Disaggregation of Revenue | The following table presents Crawford Loss Adjusting revenues before reimbursements disaggregated by geography for the three months ended March 31, 2021 and 2020:
|  | Three Months Ended |
(in thousands) |  | March 31, 2021 |  |  | March 31, 2020 |
U.S. |  | $ | 34,985 |  |  | $ | 30,478 |
U.K. |  |  | 24,898 |  |  |  | 26,192 |
Australia |  |  | 17,094 |  |  |  | 14,793 |
Canada |  |  | 13,606 |  |  |  | 15,645 |
Europe |  |  | 12,591 |  |  |  | 12,080 |
Rest of World |  |  | 9,363 |  |  |  | 7,916 |
Total Crawford Loss Adjusting Revenues before Reimbursements |  | $ | 112,537 |  |  | $ | 107,104 |
The following tables present Crawford TPA Solutions revenues before reimbursements disaggregated by service line and geography for the three months ended March 31, 2021 and 2020:
|  | Three Months Ended March 31, 2021 |  |  | Three Months Ended March 31, 2020 |
(in thousands) |  | Claims Management Services |  |  | Medical Management Services |  |  | Total |  |  | Claims Management Services |  |  | Medical Management Services |  |  | Total |
U.S. |  | $ | 38,150 |  |  | $ | 36,126 |  |  | $ | 74,276 |  |  | $ | 36,024 |  |  | $ | 42,069 |  |  | $ | 78,093 |
U.K. |  |  | 4,879 |  |  |  | — |  |  |  | 4,879 |  |  |  | 4,013 |  |  |  | — |  |  |  | 4,013 |
Canada |  |  | 5,186 |  |  |  | — |  |  |  | 5,186 |  |  |  | 6,449 |  |  |  | — |  |  |  | 6,449 |
Europe and Rest of World |  |  | 13,904 |  |  |  | — |  |  |  | 13,904 |  |  |  | 9,442 |  |  |  | — |  |  |  | 9,442 |
Total Crawford TPA Solutions Revenues before Reimbursements |  | $ | 62,119 |  |  | $ | 36,126 |  |  | $ | 98,245 |  |  | $ | 55,928 |  |  | $ | 42,069 |  |  | $ | 97,997 |
The following table presents Crawford Platform Solutions revenues before reimbursements disaggregated by service line and geography for the three months ended March 31, 2021 and 2020:
|  | Three Months Ended March 31, 2021 |  |  | Three Months Ended March 31, 2020 |
(in thousands) |  | Contractor Connection |  |  | Network Business |  |  | Total |  |  | Contractor Connection |  |  | Network Business |  |  | Total |
U.S. |  | $ | 16,517 |  |  | $ | 19,624 |  |  | $ | 36,141 |  |  | $ | 15,326 |  |  | $ | 10,549 |  |  | $ | 25,875 |
U.K. |  |  | 2,429 |  |  |  | 17 |  |  |  | 2,446 |  |  |  | 2,158 |  |  |  | 20 |  |  |  | 2,178 |
Canada |  |  | 1,631 |  |  |  | 811 |  |  |  | 2,442 |  |  |  | 1,417 |  |  |  | 1,709 |  |  |  | 3,126 |
Europe and Rest of World |  |  | 405 |  |  |  | 965 |  |  |  | 1,370 |  |  |  | 137 |  |  |  | 1,114 |  |  |  | 1,251 |
Total Crawford Platform Solutions Revenues before Reimbursements |  | $ | 20,982 |  |  | $ | 21,417 |  |  | $ | 42,399 |  |  | $ | 19,038 |  |  | $ | 13,392 |  |  | $ | 32,430 |
Schedule of Customer Contract Liabilities | The table below presents the deferred revenues balance as of January 1, 2021 and the significant activity affecting deferred revenues during the three months ended March 31, 2021:
(In Thousands) |  |  |  |
Customer Contract Liabilities |  | Deferred Revenue |
Balance at January 1, 2021 |  | $ | 51,369 |
Quarterly additions |  |  | 19,303 |
Revenue recognized from the prior periods |  |  | (12,603 | )
Revenue recognized from current quarter additions |  |  | (4,551 | )
Deferred revenue from acquisition |  |  | 659 |
Balance as of March 31, 2021 |  | $ | 54,177 |

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- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 10 -URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130551-203045 + Details
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- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 5 -URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130545-203045 + Details
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