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Revenue Recognition (Tables)

3 Months Ended

Mar. 31, 2021

Revenue From Contract With Customer [Abstract]

Disaggregation of Revenue

The following table presents Crawford Loss Adjusting revenues before reimbursements disaggregated by geography for the three months ended March 31, 2021 and 2020:

		Three Months Ended
(in thousands)		March 31, 2021				March 31, 2020
U.S.		$	34,985			$	30,478
U.K.			24,898				26,192
Australia			17,094				14,793
Canada			13,606				15,645
Europe			12,591				12,080
Rest of World			9,363				7,916
Total Crawford Loss Adjusting Revenues before Reimbursements		$	112,537			$	107,104

The following tables present Crawford TPA Solutions revenues before reimbursements disaggregated by service line and geography for the three months ended March 31, 2021 and 2020:

		Three Months Ended March 31, 2021												Three Months Ended March 31, 2020
(in thousands)		Claims Management Services				Medical Management Services				Total				Claims Management Services				Medical Management Services				Total
U.S.		$	38,150			$	36,126			$	74,276			$	36,024			$	42,069			$	78,093
U.K.			4,879				—				4,879				4,013				—				4,013
Canada			5,186				—				5,186				6,449				—				6,449
Europe and Rest of World			13,904				—				13,904				9,442				—				9,442
Total Crawford TPA Solutions Revenues before Reimbursements		$	62,119			$	36,126			$	98,245			$	55,928			$	42,069			$	97,997

The following table presents Crawford Platform Solutions revenues before reimbursements disaggregated by service line and geography for the three months ended March 31, 2021 and 2020:

		Three Months Ended March 31, 2021												Three Months Ended March 31, 2020
(in thousands)		Contractor Connection				Network Business				Total				Contractor Connection				Network Business				Total
U.S.		$	16,517			$	19,624			$	36,141			$	15,326			$	10,549			$	25,875
U.K.			2,429				17				2,446				2,158				20				2,178
Canada			1,631				811				2,442				1,417				1,709				3,126
Europe and Rest of World			405				965				1,370				137				1,114				1,251
Total Crawford Platform Solutions Revenues before Reimbursements		$	20,982			$	21,417			$	42,399			$	19,038			$	13,392			$	32,430

Schedule of Customer Contract Liabilities

The table below presents the deferred revenues balance as of January 1, 2021 and the significant activity affecting deferred revenues during the three months ended March 31, 2021:

(In Thousands)
Customer Contract Liabilities		Deferred Revenue
Balance at January 1, 2021		$	51,369
Quarterly additions			19,303
Revenue recognized from the prior periods			(12,603	)
Revenue recognized from current quarter additions			(4,551	)
Deferred revenue from acquisition			659
Balance as of March 31, 2021		$	54,177

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- Definition

Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 10
-URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130551-203045

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- Definition

Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 5
-URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130545-203045

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- References

No definition available.

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