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Net Income (Loss) Attributable to Shareholders of Crawford & Company per Common Share - Schedule of Computations of Diluted Net Income Attributable to Shareholders of Crawford & Company per Common Share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended
	Mar. 31, 2021	Mar. 31, 2020
Class A Non-Voting
Numerator:
Allocation of undistributed earnings (loss)	$ 1,664	$ (8,436)
Dividends paid	1,851	2,140
Net income (loss) attributable to common shareholders, diluted	$ 3,515	$ (6,296)
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:
Weighted-average common shares outstanding, basic	30,824	30,562
Weighted-average effect of dilutive securities	282
Weighted-average common shares outstanding, diluted	31,106	30,562
Earnings per share - diluted	$ 0.11	$ (0.21)
Class B Voting
Numerator:
Allocation of undistributed earnings (loss)	$ 1,202	$ (6,232)
Dividends paid	1,347	1,129
Net income (loss) attributable to common shareholders, diluted	$ 2,549	$ (5,103)
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:
Weighted-average common shares outstanding, basic	22,464	22,578
Weighted-average common shares outstanding, diluted	22,464	22,578
Earnings per share - diluted	$ 0.11	$ (0.23)

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