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Net Income (Loss) Attributable to Shareholders of Crawford & Company per Common Share - Additional Information (Details) - $ / shares
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
May 09, 2019
Class A Non-Voting      
Equity, Class of Treasury Stock      
Shares repurchased (shares) 90,062 155,351  
Average cost (USD per share) $ 8.05 $ 8.42  
Class B Voting      
Equity, Class of Treasury Stock      
Shares repurchased (shares) 58,837 161,459  
Average cost (USD per share) $ 7.90 $ 8.42  
Repurchase Authorization 2019 | Common Stock      
Equity, Class of Treasury Stock      
Number of shares authorized to be repurchased (shares)     2,000,000
Number of shares remaining to be repurchased (shares) 493,198