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Net Income (Loss) Attributable to Shareholders of Crawford & Company per Common Share - Schedule of Computations of Diluted Net Income Attributable to Shareholders of Crawford & Company per Common Share (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Class A Non-Voting        
Numerator:        
Allocation of undistributed earnings $ 5,045 $ 2,479 $ 6,720 $ (5,960)
Dividends paid 1,849 916 3,700 3,055
Net income (loss) attributable to common shareholders, diluted $ 6,894 $ 3,395 $ 10,420 $ (2,905)
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:        
Weighted-average common shares outstanding, basic 30,826 30,521 30,825 30,541
Weighted-average effect of dilutive securities 1,171 169 1,072  
Weighted-average common shares outstanding, diluted 31,997 30,690 31,897 30,541
Earnings per share - diluted $ 0.22 $ 0.11 $ 0.33 $ (0.10)
Class B Voting        
Numerator:        
Allocation of undistributed earnings $ 3,539 $ 1,828 $ 4,730 $ (4,400)
Dividends paid 1,347 675 2,694 1,804
Net income (loss) attributable to common shareholders, diluted $ 4,886 $ 2,503 $ 7,424 $ (2,596)
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:        
Weighted-average common shares outstanding, basic 22,445 22,510 22,454 22,544
Weighted-average common shares outstanding, diluted 22,445 22,510 22,454 22,544
Earnings per share - diluted $ 0.22 $ 0.11 $ 0.33 $ (0.12)