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Segment Information - Schedule of Revenues By Major Service Line (Details) - USD ($) $ in Thousands | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2021 | Sep. 30, 2020 | Sep. 30, 2021 | Sep. 30, 2020
Revenue from External Customer |  |  |  |
Revenues | $ 297,562 | $ 261,669 | $ 836,262 | $ 750,590
Crawford TPA Solutions |  |  |  |
Revenue from External Customer |  |  |  |
Revenues | 100,221 | 88,908 | 298,840 | 275,573
Crawford Platform Solutions |  |  |  |
Revenue from External Customer |  |  |  |
Revenues | 64,314 | 53,287 | 157,840 | 122,403
Claims Management Services | Crawford TPA Solutions |  |  |  |
Revenue from External Customer |  |  |  |
Revenues | 62,743 | 53,315 | 186,886 | 163,336
Medical Management Services | Crawford TPA Solutions |  |  |  |
Revenue from External Customer |  |  |  |
Revenues | 37,478 | 35,593 | 111,954 | 112,237
Service |  |  |  |
Revenue from External Customer |  |  |  |
Revenues | 288,500 | 253,124 | 809,138 | 725,071
Service | Crawford TPA Solutions |  |  |  |
Revenue from External Customer |  |  |  |
Revenues | 100,221 | 88,908 | 298,840 | 275,573
Service | Crawford Platform Solutions |  |  |  |
Revenue from External Customer |  |  |  |
Revenues | 64,314 | 53,287 | 157,840 | 122,403
Contractor Connection | Crawford Platform Solutions |  |  |  |
Revenue from External Customer |  |  |  |
Revenues | 23,621 | 23,542 | 69,046 | 63,328
Network Business | Crawford Platform Solutions |  |  |  |
Revenue from External Customer |  |  |  |
Revenues | $ 40,693 | $ 29,745 | $ 88,794 | $ 59,075

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- Definition Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8906-108599 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e9031-108599 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e9038-108599 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8933-108599 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8933-108599 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 4 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130543-203045 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8736-108599 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8736-108599 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 42 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e9054-108599 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 5 -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130545-203045 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 924 -SubTopic 10 -Section S99 -Paragraph 1 -Subparagraph (SAB Topic 11.L) -URI http://asc.fasb.org/extlink&oid=6472922&loc=d3e499488-122856 + Details
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