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Condensed Consolidated Statements of Operations Unaudited - USD ($)
shares in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Revenues:        
Revenues $ 297,562,000 $ 261,669,000 $ 836,262,000 $ 750,590,000
Costs and Expenses:        
Cost of services 220,079,000 185,606,000 616,499,000 543,782,000
Selling, general, and administrative expenses 60,759,000 52,065,000 178,120,000 163,327,000
Corporate interest expense, net of interest income 1,648,000 1,599,000 4,443,000 6,275,000
Gain on disposition of businesses, net 0 (14,104,000) 0 13,763,000
Goodwill impairment     0 17,674,000
Restructuring costs     0 5,714,000
Total Costs and Expenses 282,486,000 225,166,000 799,062,000 723,009,000
Other Income (Expense), net 902,000 (65,000) 2,676,000 (355,000)
Income Before Income Taxes 15,978,000 36,438,000 39,876,000 27,226,000
Provision for Income Taxes 4,866,000 11,729,000 10,927,000 9,554,000
Net Income 11,112,000 24,709,000 28,949,000 17,672,000
Net Loss (Income) Attributable to Noncontrolling Interests and Redeemable Noncontrolling Interests 83,000 (312,000) 90,000 1,224,000
Net Income (Loss) Attributable to Shareholders of Crawford & Company $ 11,195,000 $ 24,397,000 $ 29,039,000 $ 18,896,000
Class A Non-Voting        
Earnings Per Share - Basic:        
Earnings per share - basic $ 0.21 $ 0.46 $ 0.55 $ 0.36
Earnings Per Share - Diluted:        
Earnings per share - diluted $ 0.20 $ 0.46 $ 0.53 $ 0.36
Weighted-Average Shares Used to Compute Basic Earnings Per Share:        
Weighted-average common shares outstanding, basic 30,711 30,643 30,786 30,575
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:        
Weighted-average common shares outstanding, diluted 31,954 30,937 31,916 30,810
Class B Voting        
Earnings Per Share - Basic:        
Earnings per share - basic $ 0.21 $ 0.46 $ 0.55 $ 0.34
Earnings Per Share - Diluted:        
Earnings per share - diluted $ 0.21 $ 0.46 $ 0.54 $ 0.34
Weighted-Average Shares Used to Compute Basic Earnings Per Share:        
Weighted-average common shares outstanding, basic 22,407 22,510 22,438 22,533
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:        
Weighted-average common shares outstanding, diluted 22,407 22,510 22,438 22,533
Service        
Revenues:        
Revenues $ 288,500,000 $ 253,124,000 $ 809,138,000 $ 725,071,000
Costs and Expenses:        
Cost of services 211,017,000 177,061,000 589,375,000 518,263,000
Reimbursements        
Revenues:        
Revenues 9,062,000 8,545,000 27,124,000 25,519,000
Costs and Expenses:        
Cost of services $ 9,062,000 $ 8,545,000 $ 27,124,000 $ 25,519,000