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Net Income Attributable to Shareholders of Crawford & Company per Common Share - Schedule of Computations of Diluted Net Income Attributable to Shareholders of Crawford & Company per Common Share (Details) - USD ($)
$ / shares in Units, $ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Class A Non-Voting        
Numerator:        
Allocation of undistributed earnings $ 4,710 $ 12,891 $ 11,428 $ 6,879
Dividends paid 1,839 1,226 5,539 4,281
Net income attributable to common shareholders, diluted $ 6,549 $ 14,117 $ 16,967 $ 11,160
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:        
Weighted-average common shares outstanding, basic 30,711,000 30,643,000 30,786,000 30,575,000
Weighted-average effect of dilutive securities 1,243,000 294,000 1,130,000 235
Weighted-average common shares outstanding, diluted 31,954,000 30,937,000 31,916,000 30,810,000
Earnings per share - diluted $ 0.20 $ 0.46 $ 0.53 $ 0.36
Class B Voting        
Numerator:        
Allocation of undistributed earnings $ 3,302 $ 9,379 $ 8,034 $ 5,031
Dividends paid 1,344 901 4,038 2,705
Net income attributable to common shareholders, diluted $ 4,646 $ 10,280 $ 12,072 $ 7,736
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:        
Weighted-average common shares outstanding, basic 22,407,000 22,510,000 22,438,000 22,533,000
Weighted-average common shares outstanding, diluted 22,407,000 22,510,000 22,438,000 22,533,000
Earnings per share - diluted $ 0.21 $ 0.46 $ 0.54 $ 0.34