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Segment Information - Reconciliation of Operating Profit from Segments to Consolidated (Details) - USD ($)	3 Months Ended			9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Mar. 31, 2020	Sep. 30, 2021	Sep. 30, 2020
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Revenues	$ 297,562,000	$ 261,669,000		$ 836,262,000	$ 750,590,000
Net corporate interest expense	(1,648,000)	(1,599,000)		(4,443,000)	(6,275,000)
Goodwill impairment			$ (17,674,000)	0	(17,674,000)
Restructuring costs	0			0
Income Before Income Taxes	15,978,000	36,438,000		39,876,000	27,226,000
Operating Segments
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Total segment operating earnings	23,065,000	29,082,000		58,526,000	59,501,000
Segment Reconciling Items
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Unallocated corporate and shared costs, net	(2,266,000)	(1,027,000)		(5,081,000)	(6,189,000)
Net corporate interest expense	(1,648,000)	(1,599,000)		(4,443,000)	(6,275,000)
Stock option expense	(296,000)	(457,000)		(700,000)	(1,033,000)
Amortization of customer-relationship intangible assets	(2,877,000)	(3,665,000)		(8,426,000)	(9,153,000)
Goodwill impairment					(17,674,000)
Restructuring costs					(5,714,000)
Gain on disposition of businesses, net		14,104,000			13,763,000
Crawford Loss Adjusting
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Revenues	123,965,000	110,929,000		352,458,000	327,095,000
Crawford Loss Adjusting | Operating Segments
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Total segment operating earnings	7,063,000	14,139,000		18,124,000	24,854,000
Crawford TPA Solutions
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Revenues	100,221,000	88,908,000		298,840,000	275,573,000
Crawford TPA Solutions | Operating Segments
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Total segment operating earnings	5,034,000	4,288,000		14,465,000	13,708,000
Crawford Platform Solutions
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Revenues	64,314,000	53,287,000		157,840,000	122,403,000
Crawford Platform Solutions | Operating Segments
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Total segment operating earnings	10,968,000	10,655,000		25,937,000	20,939,000
Service
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Revenues	288,500,000	253,124,000		809,138,000	725,071,000
Service | Crawford Loss Adjusting | Operating Segments
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Revenues	123,965,000	110,929,000		352,458,000	327,095,000
Service | Crawford TPA Solutions
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Revenues	100,221,000	88,908,000		298,840,000	275,573,000
Service | Crawford TPA Solutions | Operating Segments
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Revenues	100,221,000	88,908,000		298,840,000	275,573,000
Service | Crawford Platform Solutions
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Revenues	64,314,000	53,287,000		157,840,000	122,403,000
Service | Crawford Platform Solutions | Operating Segments
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Revenues	64,314,000	53,287,000		157,840,000	122,403,000
Reimbursements
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated
Revenues	$ 9,062,000	$ 8,545,000		$ 27,124,000	$ 25,519,000

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